[Schoology] Auto Imports Scheduler missed hourly execution on chef_environment:aws-live

Incident Report for PowerSchool Products

Resolved

The Schoology team determined that a job processing in the queue caused an out of memory error, which prevented subsequent jobs in the queue from starting. We removed the problematic job from the queue, which allowed the other jobs to process properly. Further, we have increased automated monitoring of the queue and are looking to put other measures in place in order to enhance its efficiency.

Posted Aug 12, 2022 - 18:30 PDT