Atrieve - SK06 - Performance degradation when using the application

Incident Report for PowerSchool Products

Resolved

This incident has been resolved.
Posted Oct 16, 2024 - 08:18 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 15, 2024 - 11:30 PDT

Identified

Our team is investigating additional reports of degradation in Atrieve.
Posted Oct 15, 2024 - 11:05 PDT

Update

We are continuing to monitor for any further issues.
Posted Oct 15, 2024 - 09:59 PDT

Monitoring

The application is returning to normal performance levels. Our teams continue to assess and monitor the problem that is being experienced.
Posted Oct 15, 2024 - 09:59 PDT

Investigating

We are currently investigating degradation of Atrieve on SK06.
Posted Oct 15, 2024 - 08:11 PDT
This incident affected: Atrieve (HOST06).
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