PowerSchool Products Status

Performance Matters Version 24.7.0.0 Upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 2024 - 21:00 PDT

Scheduled - PowerSchool will be deploying version 24.7.0.0 of Performance Matters Assessment and Performance Matters Advanced Reporting to your server. During this time, system availability will be limited.
Jul 26, 2024 21:00 - Jul 27, 2024 03:00 PDT

Unified Classroom Special Programs Version 24.6.1.0 Upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 2024 - 18:30 PDT

Scheduled - PowerSchool will be deploying version 24.6.1.0 of Unified Classroom Special Programs to Production servers. During the maintenance window the system availability will be limited.
Jul 26, 2024 18:30 - Jul 27, 2024 02:30 PDT

About This Site

PowerSchool has resolved the CrowdStrike issues across all products. Please contact Support if you have questions or need assistance.

Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Uptime over the past 90 days. View historical uptime.

Applicant Tracking Operational

Atrieve Operational

HOST02 Operational

HOST03 Operational

HOST04 Operational

HOST05 Operational

HOST06 Operational

HOST07 Operational

HOST08 Operational

HOST11 Operational

HOST12 Operational

HOST13 Operational

ADS03 Operational

ADS04 Operational

ADS05 Operational

ADS06 Operational

ADS07 Operational

ADS08 Operational

HOST31 Operational

HOST32 Operational

HOST33 Operational

HOST34 Operational

HOST35 Operational

HOST36 Operational

BusinessPlus Operational

Cognos Reporting Operational

Connected Intelligence K-12 Operational

Connected Intelligence P20W Operational

eFinancePlus Operational

Document Cloud (US & Canada) Operational

Document Delivery US Operational

Document Signature US Operational

Document Management US Operational

Document Delivery Canada Operational

Document Signature Canada Operational

Document Management Canada Operational

Document Library Operational

Enrollment Operational

Enrollment Express/ECollect Operational

Naviance Operational

Perform Enterprise & Professional Learning Operational

Performance Matters Under Maintenance

PowerPack Operational

Student Alert Management Operational

Early Warning System (EWS) Operational

Locker Management Operational

Flex Mailer Operational

Web Reports Operational

Utility Dashboard Operational

Enhanced PowerLunch Operational

Service Manager Operational

PowerSchool eSchoolPlus SIS Operational

PowerSchool Community Operational

PowerSchool SIS Operational

PowerSchool Trillium SIS Operational

Schoology Operational

Schoology Canada Operational

Schoology Operational

SchoolMessenger Operational

90 days ago

99.97 % uptime

Today

SchoolMessenger CustomApp Operational

SchoolMessenger Communicate Operational

SchoolMessenger PermissionClick Operational

SchoolMessenger Presence Operational

SchoolMessenger K-12 Social Operational

90 days ago

99.97 % uptime

Today

SmartFind Express Operational

Unified Classroom Behavior Support Operational

Unified Classroom Special Programs Under Maintenance

Unified Insights Operational

Unified Classroom Curriculum & Instruction Operational

Allovue Operational

90 days ago

99.99 % uptime

Today

Allovue Allocate Operational

90 days ago

99.99 % uptime

Today

Allovue Budget Operational

90 days ago

99.99 % uptime

Today

Allovue Manage Operational

90 days ago

99.99 % uptime

Today

MyPowerHub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

PowerSchool SIS State/Provincial Reporting SR_24.7.2.1 Major Release Jul 27, 2024 15:00 - Jul 28, 2024 06:00 PDT

We are updating PowerSchool SIS State Reporting Content to version 24.7.2.1. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

This maintenance will not affect NC, AL, Stride, and International Customers (Sun-Thu).
Posted on Jul 26, 2024 - 16:28 PDT

PowerSchool SIS State/Provincial Reporting SR_24.7.3.0 Early Deployment for IN Jul 30, 2024 18:00 - Jul 31, 2024 06:00 PDT

We are updating PowerSchool SIS State Reporting Content to version 24.7.3.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Posted on Jul 26, 2024 - 16:32 PDT

PowerSchool SIS Core 24.7.0.0 Upgrade Aug 3, 2024 18:00 - Aug 4, 2024 03:00 PDT

We are updating PowerSchool SIS Core Content to version 24.7.0.0. Customers with auto-update enabled content will receive this update during the maintenance window. During this time, system availability will be limited.

This maintenance will not affect NC, AL, Stride, and International Customers (Sun-Thu).
Posted on Jul 26, 2024 - 16:30 PDT

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Schoology Learning - Schoology Unavailable for Imports

Resolved - Thank you for your patience. Our team has been monitoring and new manual imports will process as expected. Please reach out to support with any questions.
Jul 26, 07:23 PDT

Monitoring - We are seeing error messages improving as our job queue continues to catch up on past jobs. We expect that future scheduled jobs will process normally. At this time, our team continues to monitor both manual and auto-imports and will continue to provide updates. If you have jobs in progress, please continue to watch the status logs before re-starting.
Jul 25, 11:27 PDT

Identified - Our team has identified degraded performance with imports impacting jobs that are initiated in the UI (i.e. manual import jobs of various types). Users may see Schoology Unavailable errors when attempting to start an import job and may see multiple jobs in their status log in progress. At this time, it is best not to retry the jobs as we work to remedy the situation. Our team is actively investigating this with high priority and will provide further updates.
Jul 25, 10:26 PDT

Schoology Learning - Auto-Import job delay

Resolved - Thank you for your patience. Our team has been monitoring and scheduled auto-import jobs are running as expected. Please reach out to support with any questions.
Jul 26, 07:00 PDT

Update - We are seeing error messages improving as our job queue continues to catch up on past jobs. We expect that future scheduled jobs will process normally. At this time, our team continues to monitor both manual and auto-imports and will continue to provide updates. If you have jobs in progress, please continue to watch the status logs before re-starting.
Jul 25, 11:28 PDT

Update - We are continuing to monitor for any further issues.
Jul 25, 10:24 PDT

Monitoring - Our team has implemented a fix where auto-import jobs were getting stuck in progress. Auto-import jobs are now processing, but the jobs are processing slowly as the job queues catch up on past jobs. We are continue to monitoring the situation. Thank you for your patience.
Jul 25, 08:21 PDT

Jul 25, 2024

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

PowerSchool Enrollment - Service Interruption

Resolved - We are pleased to inform you that the systems have been fully restored and are now back to normal operations. All services are operating as expected. We apologize for any inconvenience this may have caused and thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact our support team.
Jul 22, 12:40 PDT

Update - All PowerSchool Enrollment customers should now have access to their PowerSchool Enrollment system. We have resolved the issue with the scheduling service as well. All scheduled jobs should now be fully functional.

For PowerSchool SIS customers whose SIS is still impacted, there will be an issue with the data delivery/pre-population on demand functions.

We are continuing to monitor for any further issues.
Jul 19, 14:29 PDT

Monitoring - All PowerSchool Enrollment customers should now have access to their PowerSchool Enrollment system.

For PowerSchool SIS customers whose SIS is still impacted, there will be an issue with the data delivery/pre-population on demand functions.

For customers on the https://registration.powerschool.com/ domain, certain scheduled jobs may not function as scheduled due to an issue with the scheduling service. We are currently working on resolving this issue.

We are continuing to monitor for any further issues.
Jul 19, 13:59 PDT

Identified - PowerSchool Enrollment is currently being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Jul 19, 05:17 PDT

Investigating - We are aware of a service interruption with PowerSchool Enrollment. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Jul 19, 05:16 PDT

Connected Intelligence - Service interruption alert

Resolved - We are pleased to inform you that the systems have been fully restored and are now back to normal operations. All services are operating as expected.

We apologize for any inconvenience this may have caused and thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact our support team
Jul 22, 12:40 PDT

Monitoring - Connected Intelligence has remained available following the Microsoft Global outage. All source systems have recovered and data replication is active for all products.

Currently, we are monitoring isolated latency and will update when resolved.
Jul 20, 09:45 PDT

Investigating - Connected Intelligence is being impacted by the Microsoft Global Outage. Access to Connected Intelligence and customer data remains available but several source systems are impacted causing replication latency.

We will keep the status page update as and when new information is available.
Jul 19, 05:45 PDT

BusinessPlus is being impacted by the Microsoft Global Outage.

Resolved - This issue has been resolved for BusinessPlus.
Jul 22, 10:01 PDT

Monitoring - All BusinessPlus customers should now have access to the affected systems. We will continue to monitor the situation and provide additional updates, if needed.
Jul 19, 08:52 PDT

Investigating - The root cause of the issue was a Windows CrowdStrike update. We will continue to provide updates until the issue has been fully resolved.
Jul 19, 07:09 PDT

Special Programs is being impacted by the Microsoft Global Outage

Update - All Special Programs customers should now have access to their Special Programs application. We are continuing to monitor for any further issues.
Jul 19, 10:06 PDT

Update - The root cause of the issue was a Windows CrowdStrike update. We will continue to provide updates until the issue has been fully resolved. We appreciate your patience while we work to resolve this issue.
Jul 19, 06:50 PDT

Monitoring - Special Programs servers are being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Jul 19, 05:10 PDT

PowerSchool eSchoolPlus SIS is being impacted by the Microsoft Global Outage. We will provide updates here as they become available.

Resolved - Status Update: Systems Fully Recovered
We are pleased to inform you that the systems have been fully restored and are now back to normal operations. All services are operating as expected. We apologize for any inconvenience this may have caused and thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact our support team
Jul 22, 08:52 PDT

Update - We are continuing to monitor for any further issues.
Jul 19, 09:37 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 08:22 PDT

Investigating - We are currently investigating this issue.
Jul 19, 05:12 PDT

Analytics and Insights is currently being impacted by the Microsoft Global Outage.

Resolved - We are pleased to inform you that the systems have been fully restored and are now back to normal operations. All services are operating as expected.

We apologize for any inconvenience this may have caused and thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact our support team
Jul 22, 08:27 PDT

Monitoring - All customers should be able to access Unified Insights application.

A fix has been implemented to identified issue and we are monitoring the performance for any other issue.
Jul 20, 09:47 PDT

Identified - We are aware of a service interruption with Analytics & Insights. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Jul 19, 08:14 PDT

PowerSchool SIS - Service Interruption

Update - All PowerSchool SIS customers should now have access to their PowerSchool SIS application.

We are continuing to monitor for any further issues.
Jul 20, 09:37 PDT

Monitoring - Currently Central, West and Canadian regions have been brought back online after being impacted by the Microsoft Global Outage. We continue to restore service to East region and will provide updates as they become available. We appreciate your patience while we work to resolve this issue.
Jul 20, 04:00 PDT

Identified - PowerSchool SIS is currently being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Jul 19, 05:15 PDT

Investigating - We are aware of a service interruption with PowerSchool SIS. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Jul 19, 05:10 PDT

PowerSchool Ecollect/Enrollment Express - Service Interruption

Resolved - Global Microsoft outage has been resolved and systems are now operational.
Jul 22, 07:44 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 03:45 PDT

Investigating - PowerSchool Ecollect/Enrollment Express - is currently being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Jul 19, 05:20 PDT

Jul 21, 2024

No incidents reported.

Jul 20, 2024

Schoology Learning Maintenance

Completed - The scheduled maintenance has been completed.
Jul 20, 12:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 06:00 PDT

Scheduled - PowerSchool is performing system maintenance on Schoology Learning. The application will be unavailable for the majority of the maintenance window.
Jul 17, 17:29 PDT

BusinessPlus Maintenance

Completed - The scheduled maintenance has been completed.
Jul 20, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 23:00 PDT

Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non - Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Jul 11, 13:53 PDT

SmartFind Express Absence Management Version 24.7.0.0 Upgrade

Completed - The scheduled maintenance has been completed.
Jul 20, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 02:00 PDT

Scheduled - PowerSchool will be deploying version 24.7.0.0 of SmartFind Express Absence Management to your server. The application will remain online during the maintenance window.
Jul 16, 14:02 PDT

Jul 19, 2024

Atrieve is currently being impacted by the Microsoft Global Outage.

Resolved - This incident has been resolved.
Jul 19, 13:17 PDT

Monitoring - All Atrieve customers should now have access to the affected systems. We will continue to monitor the situation and provide additional updates, if needed.
Jul 19, 08:49 PDT

Update - We are currently experiencing a service disruption across all major PowerSchool products due to a recent outage caused by CrowdStrike and Microsoft services. Our team is actively collaborating and working with the highest priority to restore normal operations. We apologize for any inconvenience this may cause and appreciate your understanding and patience during this time.
Jul 19, 07:01 PDT

Investigating - Atrieve is being impacted by the Microsoft Global Outage. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Jul 19, 05:50 PDT

eFinancePlus is being impacted by the Global Outage

Resolved - This issue has been resolved for eFinancePlus.
Jul 19, 11:11 PDT

Update - All eFinancePlus customers should now have access to the affected systems. We will continue to monitor the situation. We will provide additional updates, if needed.
Jul 19, 08:03 PDT

Update - The root cause of the issue was a Windows CrowdStrike update. We will continue to provide updates until the issue has been fully resolved.
Jul 19, 05:58 PDT

Monitoring - eFinancePlus systems are being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Jul 19, 04:47 PDT

SchoolMessenger PermissionClick System Outage

Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Jul 19, 09:30 PDT

Monitoring - We have identified the issue and have applied a fix and are currently monitoring the system. We will send an update as we progress.
Jul 19, 05:21 PDT

Identified - Our teams continue to triage the system outage, and are closely monitoring the updates from Microsoft. We have observed that the Permission Click services are beginning to restore but some functionality may still be impacted. We will continue to provide updates here as they become available.
Jul 18, 20:40 PDT

Update - We have identified the cause of the system outage to be a performance issue on the Microsoft Azure Central platform. We are actively working with Microsoft teams to restore services. We will continue to provide you with regular updates as they become available.
Jul 18, 18:16 PDT

Investigating - Investigating - We are currently investigating a system outage being experienced on SchoolMessenger PermissionClick. PowerSchool teams have gathered in the war room to triage. We will send you another update in an hour.
Jul 18, 17:01 PDT

SchoolMessenger Presence system outage

Monitoring - We have identified the issue and have applied a fix and are currently monitoring the system. We will send an update as we progress.
Jul 19, 05:10 PDT

Identified - Our teams continue to triage the system outage and are closely monitoring the updates from Microsoft. We will continue to provide updates here as they become available.
Jul 18, 20:41 PDT

Investigating - We are currently investigating a system outage being experienced on SchoolMessenger Presence platform. PowerSchool teams have gathered in the war room to triage. We will send you another update in an hour.
Jul 18, 16:59 PDT

Jul 18, 2024

Jul 17, 2024

PowerSchool eSchoolPlus SIS Compliance Version 24.6.1.2 Upgrade

Completed - The scheduled maintenance has been completed.
Jul 17, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:30 PDT

Scheduled - We are updating PowerSchool eSchoolPlus SIS compliance to version 24.6.1.2. Customers with auto-update enabled will receive this update. The application will be unavailable for the majority of the maintenance window.
Jul 16, 14:08 PDT

PowerSchool SIS State/Provincial Reporting SR_24.7.2.0 Early Deployment for NM and MS

Completed - The scheduled maintenance has been completed.
Jul 17, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:00 PDT

Scheduled - We are updating PowerSchool SIS State Reporting Content to version 24.7.2.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Jul 16, 14:07 PDT

Jul 16, 2024

Jul 15, 2024

MyPowerHub Maintenance

Completed - The scheduled maintenance has been completed.
Jul 15, 02:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:30 PDT

Scheduled - This is a notice for upcoming maintenance conducted on our SaaS platform. We will be deploying the latest version of MyPowerHub to your server. The application will remain online during the maintenance window.

There is no downtime associated with this maintenance. Please see the below details.

Release notes:
o Minor bug fixes and UI improvements.

For additional assistance after the update, please reach out to support through our PowerSchool Community Case Portal.
Jul 11, 13:58 PDT

Jul 14, 2024

PowerSchool SIS Full VM Restart to Complete OS Patching

Completed - The scheduled maintenance has been completed.
Jul 14, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 15:00 PDT

Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes Full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Jun 28, 11:05 PDT

Jul 13, 2024

Curriculum & Instruction Maintenance

Completed - The scheduled maintenance has been completed.
Jul 13, 15:30 PDT

Update - The scheduled maintenance has been completed.
Jul 13, 15:17 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 12:00 PDT

Scheduled - PowerSchool will perform system maintenance on Curriculum & Instruction starting Saturday, July 13th, 2024, 12:00 AM ET, through Sunday, July 14th, 11:59 PM ET. During this time, you may experience intermittent read-only access to your content.
Jul 11, 09:37 PDT

Atrieve Maintenance

Completed - The scheduled maintenance has been completed.
Jul 13, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:01 PDT

Scheduled - PowerSchool is performing system maintenance on Atrieve. The application will be unavailable for the majority of the maintenance window.
Jul 8, 10:58 PDT

eFinancePlus Version 22.4.34.1 and 23.10.9.1 Upgrade

Completed - The scheduled maintenance has been completed.
Jul 13, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 21:00 PDT

Scheduled - PowerSchool will be deploying version 22.4.34.1, and 23.10.9.1 of eFinancePlus to your server. The application will be unavailable for the majority of the maintenance window.
Jul 11, 16:02 PDT

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