All Systems Operational

Allovue Operational
Allovue Allocate Operational
Allovue Budget Operational
Allovue Manage Operational
Analytics & Insights Operational
Attendance Support Operational
Behavior Support Operational
Atrieve Operational
ADS04 Operational
ADS03 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
HOST09 Operational
HOST37 Operational
HOST38 Operational
HOST41 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
Curriculum & Instruction Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
MyPowerHub Operational
Naviance Operational
Performance Matters Operational
PowerPack Operational
Early Warning System (EWS) Operational
Enhanced PowerLunch Operational
Flex Mailer Operational
Locker Management Operational
Service Manager Operational
Student Alert Management Operational
Web Reports Operational
Utility Dashboard Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Learning Operational
Schoology Operational
SchoolMessenger Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
School Messenger Imagine Everything Operational
Special Programs Operational
Unified Talent Operational
Applicant Tracking Operational
Applicant Tracking Enterprise Operational
Candidate Assessment Operational
Coaching & Mentoring Operational
Employee Records Operational
Perform Operational
Perform Enterprise Operational
Professional Learning Operational
SchoolSpring Job Board Operational
SmartFind Express (Absence Management) Operational
Support Tools Operational
PowerSchool Customer Central Operational
Chat Operational
Case Portal Operational
Phone Support Operational
HigherEd Operational
HigherEd PACx Operational
Applicant Tracking System Operational
Employee Records (HigherEd) Operational
Faculty Activity & Dossier Operational
Performance Management Operational
Position Management Operational
Professional Learning (HigherEd) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

OS Patching Reboot for eFinancePlus, and Cognos Servers Sep 4, 2026 21:00-23:00 PDT

PowerSchool is performing OS patching reboot for eSchoolPlus, eFinancePlus, and Cognos servers. These applications will be unavailable for most of the maintenance window.
Posted on Aug 31, 2026 - 12:37 PDT

BusinessPlus Maintenance - September 04, 2026 Sep 4, 2026 23:00 - Sep 5, 2026 12:00 PDT

The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Posted on Sep 01, 2026 - 11:32 PDT

PowerSchool SIS Full VM Restart to Complete OS Patching Sep 10, 2026 18:00 - Sep 11, 2026 03:00 PDT

PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Posted on Aug 26, 2026 - 13:35 PDT

Special Programs Maintenance - September 12, 2026 Sep 12, 2026 01:30-03:30 PDT

PowerSchool will be performing system maintenance on Special Programs, which includes monthly server restart. System availability will be limited during the maintenance window.
Posted on Sep 02, 2026 - 11:40 PDT

PowerSchool SIS Full VM Restart to Complete OS Patching Sep 12, 2026 15:00 - Sep 13, 2026 09:00 PDT

PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Posted on Aug 26, 2026 - 12:15 PDT

Sep 3, 2026

Intermittent Errors When Navigating Schoology
Resolved - The issue has been resolved, and users should now be able to access and navigate the platform normally.

We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please contact PowerSchool Support for assistance.
Sep 3, 07:46 PDT
Monitoring - We are aware that some users experienced issues navigating within to Schoology earlier today. The service has now recovered, and users should be able to access the platform normally.

Our team will continue to monitor system performance to ensure ongoing stability. We apologize for any inconvenience this may have caused and appreciate your patience.
Sep 3, 07:03 PDT
PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 Upgrade Early Deployment
Completed - The scheduled maintenance has been completed.
Sep 3, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.9.1.0. Customers with auto-update enabled will receive this update during the maintenance window. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During this time, system availability will be limited.
Sep 2, 11:23 PDT

Sep 2, 2026

Sep 1, 2026

504 Error Messages
Resolved - The issue has been resolved. Services have been fully restored, and the platform is operating normally. All affected functionality is now available, and system performance has returned to expected levels.

If you continue to experience any issues related to this incident, please contact PowerSchool Support for further assistance.
Sep 1, 09:05 PDT
Update - We are continuing to monitor for any further issues.
Aug 31, 19:58 PDT
Monitoring - Service has been restored, and the Customer Management Portal (CMP) is operating normally. All affected services are available again, and system performance has returned to expected levels. Our team continues to closely monitor the environment to ensure ongoing stability and reliability.
Aug 31, 17:25 PDT
Identified - Customers were temporarily unable to access the Customer Management Portal (CMP) due to a system storage issue that affected the application's ability to operate normally. Our team resolved the issue by restoring available storage and redeploying the affected services. Access to the portal has been fully restored, and we are continuing to monitor the environment to ensure ongoing stability.
Aug 31, 17:24 PDT
Investigating - We are aware of an issue causing some users to receive a 504 error message. Our team is actively investigating and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Aug 31, 15:37 PDT

Aug 31, 2026

Naviance Production Database Migration Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 20:30 PDT
Scheduled - PowerSchool will be performing system maintenance on Naviance, which includes a Production Database Migration from RDS MySQL to Aurora MySQL. During this time, system availability will be limited.
Aug 31, 12:57 PDT

Aug 30, 2026

PowerSchool SIS State/Provincial Reporting Version 26.8.2.0 Upgrade
Completed - The scheduled maintenance has been completed.
Aug 30, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.8.2.0. Customers with auto-update enabled will receive this update during the maintenance window. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During this time, system availability will be limited.
Aug 19, 12:50 PDT

Aug 29, 2026

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Connected Intelligence: Enrollment Data Reload – Planned Maintenance Notice
Completed - The scheduled maintenance has been completed.
Aug 27, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 17:00 PDT
Scheduled - We have identified duplicate records across several Enrollment data views within Connected Intelligence. While the underlying Enrollment data is complete, certain records have been duplicated across various views, which may result in inaccurate reporting and analytics.

This issue was caused by an unexpected issue within our replication tooling. The issue has been identified, mitigation has been implemented, and a full data reload will be performed to restore data consistency.

To ensure data consistency and accuracy, Connected Intelligence will perform a full reload of all Enrollment tables. This reload will remove the duplicate records and ensure Enrollment data is accurately reflected throughout Connected Intelligence.
Aug 25, 13:52 PDT
PowerSchool eSchoolPlus SIS - access error
Resolved - The issue affecting access to eSchoolPlus this morning, related to the 26.8.0.0 release, has been resolved. Service has been restored for impacted customers. If you're still experiencing issues, please contact PowerSchool Support.
Aug 27, 08:18 PDT
Monitoring - We have confirmed that PowerSchool eSchoolPlus SIS is functioning normally. We will continue to monitor the application to ensure consistent performance and that all critical functionality remains intact as expected.
Aug 27, 07:38 PDT
Investigating - We are investigating reports of users encountering access errors in PowerSchool eSchoolPlus SIS. Our teams are actively working to identify the cause and restore service. We will provide regular updates as more information becomes available.
Aug 27, 07:13 PDT

Aug 26, 2026

Aug 25, 2026

No incidents reported.

Aug 24, 2026

PowerSchool SIS State/Provincial Reporting Escalation 26.8.2.1 Release
Completed - The scheduled maintenance has been completed.
Aug 24, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.8.2.1. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Aug 21, 14:31 PDT

Aug 23, 2026

Connected Intelligence: Enrollment Data Reload - Planned Maintenance Notice
Completed - The scheduled maintenance has been completed.
Aug 23, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 17:00 PDT
Scheduled - As part of planned maintenance in PowerSchool Enrollment, a temporary interruption to Enrollment data replication into Connected Intelligence may occur. Although the PowerSchool Enrollment application is expected to remain available and operating normally throughout the maintenance window, Connected Intelligence will perform a reload of Enrollment data to ensure all Enrollment data is fully synchronized following the maintenance activity.
Aug 22, 06:44 PDT

Aug 22, 2026

Performance Matters Version 26.8.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Aug 22, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 05:00 PDT
Scheduled - PowerSchool will be deploying version 26.8.0.0 of Performance Matters Assessment to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Aug 19, 13:03 PDT
Special Programs Version 26.8.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Aug 22, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 18:00 PDT
Scheduled - PowerSchool will be deploying version 26.8.0.0 of Special Programs to the Production Environment. During the maintenance window the system availability will be limited.
Aug 18, 12:48 PDT

Aug 21, 2026

Third-party app re-authorization in Schoology
Resolved - The issue reported for Schoology has been resolved and this incident has been closed.
Aug 21, 04:36 PDT
Monitoring - We have implemented corrective actions for customers impacted by this issue, including backend updates to help restore scheduled provisioning. We are currently monitoring service performance and are seeing provisioning activity resume successfully.

If your organization continues to experience issues with scheduled provisioning or syncs are not running as expected, a reauthorization of the integration may be required. We strongly encourage School Administrators to review and follow the steps outlined in the Community article below:

https://customercentral.powerschool.com/s/article/Schoology-SIS-Provisioning-Stops-Syncing-Due-to-Expired-OAuth-Token-Requiring-Reauthorization?language=en_US

Once the reauthorization process is completed, scheduled provisioning should resume automatically.

We will continue to monitor the service closely. If you continue to experience issues with your sync after following the guidance above, please contact PowerSchool Support for assistance. Further updates will be provided as needed.
Aug 20, 20:01 PDT
Identified - We have identified an issue affecting scheduled provisioning for some customers. To restore normal provisioning, a reauthorization of the integration may be required.
A step-by-step guide is available in our Community article and can be followed by a School Administrator to complete the reauthorization process. Once completed, scheduled provisioning will resume automatically.

https://customercentral.powerschool.com/s/article/Schoology-SIS-Provisioning-Stops-Syncing-Due-to-Expired-OAuth-Token-Requiring-Reauthorization?language=en_US

We are actively working to improve this experience and appreciate your patience. Please refer to the linked Community article for instructions and additional details. Further updates will be provided as available.
Aug 20, 12:29 PDT
Investigating - We have identified the issue affecting scheduled provisioning and are actively working to restore normal operations. Some customers may be required to complete a reauthorization step to resume provisioning activities. Our team is assisting impacted customers and will continue to provide updates as progress is made.
Aug 20, 11:21 PDT

Aug 20, 2026

Investigating Issues Accessing eFP
Resolved - A fix was successfully deployed to address the issue affecting eFinancePlus. Following a period of monitoring, application performance and functionality have remained stable and are operating as expected. We appreciate your patience while we worked to resolve this issue. If you continue to experience any issues, please contact Support.
Aug 20, 09:31 PDT
Monitoring - We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Aug 20, 08:20 PDT
Investigating - We are investigating an issue affecting some eFP customers. Users may experience difficulties signing in or may be unable to access certain areas of the application after logging in.

Our teams are actively working to identify the cause and restore full functionality. We will provide additional updates as more information becomes available.
Aug 20, 07:58 PDT
PowerSchool SIS State/Provincial Reporting Version 26.8.2.0 Early Deployment
Completed - The scheduled maintenance has been completed.
Aug 20, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.8.2.0. Customers with auto-update enabled will receive this update during the maintenance window. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During this time, system availability will be limited.
Aug 19, 12:33 PDT
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