All Systems Operational

Allovue Operational
Allovue Allocate Operational
Allovue Budget Operational
Allovue Manage Operational
Analytics & Insights Operational
Attendance Support Operational
Behavior Support Operational
Atrieve Operational
ADS01 Operational
ADS03 Operational
ADS04 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
ADS09 Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
HOST09 Operational
HOST37 Operational
HOST38 Operational
HOST41 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
Curriculum & Instruction Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
MyPowerHub Operational
Naviance Operational
Performance Matters Operational
PowerPack Operational
Early Warning System (EWS) Operational
Enhanced PowerLunch Operational
Flex Mailer Operational
Locker Management Operational
Service Manager Operational
Student Alert Management Operational
Web Reports Operational
Utility Dashboard Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Learning Operational
Schoology Operational
SchoolMessenger Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
School Messenger Imagine Everything Operational
Special Programs Operational
Unified Talent Operational
Applicant Tracking Operational
Applicant Tracking Enterprise Operational
Candidate Assessment Operational
Coaching & Mentoring Operational
Employee Records Operational
Perform Operational
Perform Enterprise Operational
Professional Learning Operational
SchoolSpring Job Board Operational
SmartFind Express (Absence Management) Operational
Support Tools Operational
PowerSchool Customer Central Operational
Chat Operational
Case Portal Operational
Phone Support Operational
HigherEd Operational
HigherEd PACx Operational
Applicant Tracking System Operational
Employee Records (HigherEd) Operational
Faculty Activity & Dossier Operational
Performance Management Operational
Position Management Operational
Professional Learning (HigherEd) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

PowerSchool SIS Core 26.10.0.0 Release Upgrade Oct 15, 2026 18:00 - Oct 16, 2026 03:00 PDT

We are updating PowerSchool SIS Core to version 26.10.0.0. Customers with auto-update enabled will receive the latest PowerSchool SIS Core version during the maintenance window. Please note that this maintenance will impact a subset of customers who have been notified via a Technote. System availability will be limited during this time.
Posted on Oct 07, 2026 - 11:36 PDT

Analytics & Insights UIHN_26.6.2.0 Upgrade Oct 16, 2026 08:00-17:00 PDT

PowerSchool is releasing version UIHN_26.6.2.0 of Analytics & Insights to your server. During the maintenance window, the application will be accessible.

Who: This maintenance release will be automatically deployed to all hosted Analytics & Insights customers who have opted into automated deployments (excluding ALSDE and LAUSD). Customers not participating in the automated deployment schedule will not receive this update automatically. Version UIHN_26.6.2.0 will be available to non-automated deployment customers beginning Monday, November 2, 2026. To request an upgrade, please contact our Support team.

Why: The UIHN_26.6.2.0 maintenance release will make a small modification in support of the new Assessment Loader planned for later in 2026.
Posted on Oct 13, 2026 - 11:37 PDT

Special Programs Version 26.10.0.0 Upgrade Oct 16, 2026 18:00 - Oct 17, 2026 02:30 PDT

PowerSchool will be deploying version 26.10.0.0 of Special Programs to the Production Environment. During the maintenance window the system availability will be limited.
Posted on Oct 13, 2026 - 11:28 PDT

eFinancePlus Maintenance Oct 16, 2026 22:00 - Oct 18, 2026 02:50 PDT

PowerSchool will be performing system maintenance on the eFinancePlus environment, which includes upgrading Microsoft SQL Server 2022 instances to the latest cumulative update. During the maintenance window, the application is expected to remain accessible for most of the time; however, customers may experience intermittent connectivity. This maintenance applies only to PowerSchool Hosted customers.
Posted on Oct 12, 2026 - 12:04 PDT

BusinessPlus Maintenance Oct 16, 2026 23:00 - Oct 17, 2026 12:00 PDT

The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production server. Please note that this maintenance will impact PowerSchool hosted customers only. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Posted on Oct 06, 2026 - 10:42 PDT

PowerSchool SIS Network Load Balancer maintenance Oct 24, 2026 07:00-13:00 PDT

PowerSchool is performing Network Load Balancer maintenance on the PowerSchool SIS production and non-production environments. The application will remain accessible during most of the maintenance window; however, customers may experience intermittent connectivity.
Posted on Oct 12, 2026 - 10:53 PDT

Oct 13, 2026

Investigating - Login Issues
Resolved - The issue causing Error 15 messages for some customers has been resolved. Validation with the majority of impacted customers confirms that services have been restored and are operating normally across affected products and regions.

We appreciate your patience while we worked to resolve this issue. At this time, no further customer impact has been identified.
Oct 13, 10:57 PDT
Monitoring - Imperva has implemented a fix and believes the issue has been resolved. We are currently monitoring performance to ensure continued stability. Our support teams are following up with affected customers, and responses received thus far indicate that the issue is no longer occurring.

We will continue to monitor the situation closely and provide additional updates as needed.
Oct 13, 10:18 PDT
Update - We are continuing to investigate this issue.
Oct 13, 08:55 PDT
Update - We are continuing to investigate this issue.
Oct 13, 08:43 PDT
Investigating - We are currently investigating reports of login issues affecting some users. Impacted users may encounter an "Error 15" message when attempting to access the application.

Our initial investigation indicates the issue may be related to Imperva, a third-party service provider involved in processing authentication requests. We are actively working with the vendor to determine the root cause and restore normal login functionality as quickly as possible.

We will continue to provide updates as more information becomes available.
Oct 13, 08:28 PDT

Oct 12, 2026

Some Customers Experiencing Issues Accessing Atrieve Services
Resolved - The issue affecting access to Atrieve has been resolved. Service was restored at approximately 4:05 PM EST, and we have received confirmation from the impacted customers that they are able to successfully access and use the application.
Oct 12, 13:48 PDT
Update - We are continuing to investigate this issue.
Oct 12, 12:00 PDT
Investigating - We are currently investigating an issue affecting access to Atrieve for some customers. Users may be unable to access the site or log in successfully and may experience continuous loading after attempting to authenticate.
At this time, the issue has been confirmed to be affecting some customers.

Our teams are actively investigating the cause and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Oct 12, 11:57 PDT
Atrieve Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:01 PDT
Scheduled - PowerSchool is performing system maintenance on Atrieve. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Oct 6, 10:44 PDT
PowerSchool SIS State/Provincial Reporting Escalation 26.9.3.1 Release
Completed - The scheduled maintenance has been completed.
Oct 12, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.9.3.1. Customers with auto-update enabled will receive this update during the maintenance window. Please note that this maintenance will impact a subset of customers who have been notified via a Technote. During this time, system availability will be limited. This maintenance applies only to PowerSchool Hosted customers.
Oct 9, 09:40 PDT

Oct 11, 2026

PowerSchool SIS and Advanced Reports Full VM Restart to Complete OS Patching
Completed - The scheduled maintenance has been completed.
Oct 11, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 15:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS and Advanced Reports, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Oct 6, 10:06 PDT

Oct 10, 2026

Atrieve Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 05:01 PDT
Scheduled - PowerSchool will perform scheduled system maintenance on Atrieve. During this maintenance window, the Atrieve application will be unavailable for most of the period.
Oct 5, 09:28 PDT
Naviance Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 03:00 PDT
Scheduled - PowerSchool will be performing system maintenance on Naviance, which includes a Naviance database cluster size update. The application will be unavailable for most of the maintenance window.
Oct 1, 09:37 PDT
Special Programs Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:30 PDT
Scheduled - PowerSchool will be performing system maintenance on Special Programs, which includes monthly server restart. System availability will be limited during the maintenance window.
Oct 5, 10:43 PDT

Oct 9, 2026

PowerSchool SIS Full VM Restart to Complete OS Patching
Completed - The scheduled maintenance has been completed.
Oct 9, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Oct 5, 10:18 PDT

Oct 8, 2026

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Performance Matters - Degraded Application Performance
Resolved - The issue reported for Performance Matters has been resolved and this incident has been closed.
Oct 6, 07:14 PDT
Monitoring - We have deployed a fix to production that has resolved the issue in Performance Matters. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Oct 6, 05:34 PDT
Identified - We are investigating an issue impacting Assessment & Accountability services. Some customers may experience delayed or outdated data, including assessment updates, student status changes, populations, and scores. In addition, a small number of customers may experience intermittent issues loading Baseball Card (BBCard) information. Our teams are actively working to restore normal functionality and will provide updates as they become available.
Oct 5, 10:12 PDT
Investigating - We are currently investigating reports of degraded application performance affecting several users. Customers may experience slower-than-normal response times or intermittent delays when accessing certain features. Our teams are actively working to identify the cause and restore optimal performance.
Oct 5, 08:07 PDT

Oct 5, 2026

PowerSchool SIS State/Provincial Reporting Version 26.9.3.0 Upgrade
Completed - The scheduled maintenance has been completed.
Oct 5, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.9.3.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Oct 1, 09:39 PDT

Oct 4, 2026

Oct 3, 2026

BusinessPlus Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 23:00 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Sep 29, 10:41 PDT
eFinancePlus Version 23.10.37.0 and 25.7.16.0 Upgrade
Completed - The scheduled maintenance has been completed.
Oct 3, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 23:02 PDT
Scheduled - PowerSchool will deploy versions 23.10.37.0 and 25.7.16.0 of eFinancePlus to the Production environment. Please note that this maintenance will impact PowerSchool hosted customers only. During this time, the application will be unavailable for most of the maintenance window.
Sep 30, 13:24 PDT

Oct 2, 2026

OS Patching Reboot for eSchoolPlus, eFinancePlus, and Cognos Servers
Completed - The scheduled maintenance has been completed.
Oct 2, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 21:00 PDT
Scheduled - PowerSchool is performing OS patching reboot for eSchoolPlus, eFinancePlus, and Cognos servers. The application will be unavailable for most of the maintenance window. This maintenance will impact PowerSchool-hosted customers only.
Sep 24, 12:04 PDT

Oct 1, 2026

PowerSchool SIS State/Provincial Reporting Version 26.9.3.0 Upgrade Early Deployment
Completed - The scheduled maintenance has been completed.
Oct 1, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.9.3.0. Customers with auto-update enabled will receive this update during the maintenance window. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During this time, system availability will be limited.
Sep 29, 10:37 PDT

Sep 30, 2026

Analytics Dashboard (A&I)
Resolved - The issue affecting Analytics & Insights (A&I) has been resolved, and services have returned to normal operation.

Our team has restored functionality and continues to monitor the environment to ensure stability. We apologize for any disruption this may have caused and appreciate your patience while we worked to resolve the issue.

PowerSchool Support Team
Sep 30, 12:31 PDT
Monitoring - We have implemented mitigation measures and are seeing service stability improve within Analytics & Insights (A&I). Our team continues to closely monitor the environment to ensure services remain healthy and to confirm full resolution of the issue.

We will provide additional updates as they become available.

PowerSchool Support Team
Sep 30, 12:02 PDT
Investigating - We are currently investigating an issue affecting Analytics & Insights (A&I) that may cause intermittent access issues or prevent some users from viewing dashboards and reporting data.

Our team is actively working to restore normal service and will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience.

PowerSchool Support Team
Sep 30, 09:40 PDT

Sep 29, 2026

System Maintenance - Document Management
Completed - The scheduled maintenance has been completed.
Sep 29, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 12:00 PDT
Scheduled - PowerSchool is performing system maintenance on Document Management, Background jobs, including document delivery will continue to process during this maintenance. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity and performance degradation.
Sep 29, 09:35 PDT
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