All Systems Operational

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Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Applicant Tracking Operational
Atrieve Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
ADS03 Operational
ADS04 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
BusinessPlus Operational
Cognos Reporting Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
L4U Operational
Naviance Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PerformancePlus Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool Community Operational
PowerSchool iNow SIS Operational
PowerSchool Learning Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Operational
Schoology Canada Operational
Schoology Operational
SmartFind Express Operational
Unified Classroom Operational
Unified Classroom Behavior Support Operational
Unified Classroom Special Programs Operational
Unified Insights Operational
Unified Classroom Curriculum & Instruction ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
eFinancePlus Releases Aug 19, 9:00 PM - Aug 20, 9:00 AM PT Aug 19, 21:00 - Aug 20, 09:00 PDT
We are updating eFinancePlus to versions 19.4.60.0, 20.11.41.0, and 22.4.3.0. Customers may experience downtime during the maintenance window
Posted on Aug 11, 14:53 PDT
PowerSchool SIS Compliance 22.8.1 Aug 20th 6pm to Aug 21st 3am Aug 20, 13:00 - Aug 21, 04:00 PDT
We are updating PowerSchool SIS State and Province Reporting Content to version 22.8.1.0. Customers with auto-update enabled Content will receive this update during the maintenance window.
Posted on Aug 11, 13:02 PDT
PowerSchool eSchoolPlus SIS 21.4.31.0 Aug 20, 9:00 PM - Aug 21, 9:00 AM PT Aug 20, 21:00-22:00 PDT
We are updating eSchoolPlus to version 21.4.31.0. Customers may experience downtime during the maintenance window.
Posted on Aug 11, 12:44 PDT
Professional Learning - Maintenance - Aug 21, 7:00 PM - Aug 21, 9:30 PM PT Aug 21, 19:00-21:30 PDT
We are performing operating system/security patching on the Professional Learning product. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.
Posted on Aug 16, 08:57 PDT
PowerSchool eSchoolPlus SIS - Maintenance - August 26, 6:00 PM - August 27, 2:30 AM PT Aug 26, 18:00 - Aug 27, 02:30 PDT
We are performing operating system/security patching on the PowerSchool eSchoolPlus SIS product The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied
Posted on Aug 8, 13:46 PDT
PerformancePlus Maintenance - Aug 26, 7:00 PM - Aug 27, 1:00 PM PT Aug 26, 19:00 - Aug 27, 13:00 PDT
We are performing operating system/security patching on the PerformancePLus product. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.
Posted on Aug 8, 13:44 PDT
eFinancePlus, IEPPlus, and Cognos Reporting OS System Patching Aug 27, 5:30pm - Aug 28, 6:30am PDT Aug 27, 17:30 - Aug 28, 06:30 PDT
We are performing operating system/security patching on eFinancePlus, IEPPlus, and Cognos Reporting products. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.
Posted on Aug 8, 13:42 PDT
Past Incidents
Aug 17, 2022
Applicant Tracking Enterprise 22.7.0.1 Aug 17, 2:00 AM - 4:00 AM PT
Completed - The scheduled maintenance has been completed.
Aug 17, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 02:00 PDT
Scheduled - We are performing an update to the Applicant Tracking Enterprise product to verison 22.7.0.1. The application will be available for the majority of the window. However, customers will experience intermittent connectivity during the duration of the window
Aug 16, 11:14 PDT
Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022
Unified Insights 22.7.0.0 Aug 12, 5:30 PM - Aug 14, 5:30 PM PT
Completed - The scheduled maintenance has been completed.
Aug 14, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 17:30 PDT
Scheduled - We are updating Unified Insights to version 22.7.0.0. Customers will experience an hour of downtime during the maintenance window.
Aug 4, 08:32 PDT
PowerSchool SIS Compliance Release 22.8.1.0 - Aug 13, 3pm to Aug 14, 3am PT
Completed - The scheduled maintenance has been completed.
Aug 14, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 15:00 PDT
Scheduled - We are updating PowerSchool SIS State and Province Reporting Content to version 22.8.1.0 for South Carolina and Tennessee customers only. Customers with auto-update enabled Content will receive this update during the maintenance window.
Aug 12, 10:49 PDT
Aug 13, 2022
BusinessPlus - Maintenance - Aug 12, 11:00 PM - Aug 13, 11:00 PM PT
Completed - The scheduled maintenance has been completed.
Aug 13, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 23:00 PDT
Scheduled - We are performing patching on the PowerSchool product BusinessPlus. There will be intermittent connectivity during the duration of the window
Jul 29, 12:09 PDT
Aug 12, 2022
[Schoology] Auto Imports Scheduler missed hourly execution on chef_environment:aws-live
Resolved - The Schoology team determined that a job processing in the queue caused an out of memory error, which prevented subsequent jobs in the queue from starting. We removed the problematic job from the queue, which allowed the other jobs to process properly. Further, we have increased automated monitoring of the queue and are looking to put other measures in place in order to enhance its efficiency.
Aug 12, 18:30 PDT
Performance Matters Failed Processing Scan Sheets
Resolved - All previous scans that were sent this week have been processed and should populate in the Student Item Analysis Report. We are successfully receiving scans and they are processing as expected. Please contact the support team should you find any continued issues with scans populating. We apologize for the delay in getting this week's scanned results.
Aug 12, 15:07 PDT
Monitoring - The issue has been resolved for new scans to process properly. All sheets received beginning 8-8-22 will begin to be programmatically reprocessed. Rescanning of sheets that were sent between 8-8-22 and 8-11-22 will not be necessary. We will confirm here when all scans have been reprocessed. Scans received beginning today can be expected to populate in Student Item Analysis within normal time frames.
Aug 12, 05:01 PDT
Identified - We have identified an issue where Performance Matters Scan sheets that have been scanned the week of 8-8-22 are not populating in the Student Item Analysis Report and show as "Failed Processing" in Scanview. Our engineers have identified the issue and will be applying a corrective fix this week. All scans that have been sent this week will be programmatically reprocessed. It is expected all impacted scans that were scanned after 8-8-22 will be available in SIA before Monday, 8-15-22. Rescanning sheets will not be necessary. We will alert here any changes or continued issues found.
Aug 10, 12:54 PDT
Aug 11, 2022
Performance Matters Assessment 22.7.1.1 Aug 11, 5:00 PM - Aug 11, 8:00 PM PT
Completed - The scheduled maintenance has been completed.
Aug 11, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 17:00 PDT
Scheduled - We are updating PowerSchool Performance Matters Assessment to version 22.7.1.0. The application should remain online during the duration of the Maintenance Window.
Aug 11, 13:04 PDT
Aug 10, 2022
Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022
PowerSchool eSchoolPlus SIS 21.4.30.0 Aug 6, 9:00 PM - Aug 7, 9:00 AM PT
Completed - The scheduled maintenance has been completed.
Aug 7, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 21:00 PDT
Scheduled - We are updating eSchoolPlus to version 21.4.30.0. Customers may experience downtime during the maintenance window.
Jul 27, 10:26 PDT
PowerSchool SIS Core 22.7.0.1 Aug 6, 3:00 PM - Aug 7, 6:00 AM PT
Completed - The scheduled maintenance has been completed.
Aug 7, 06:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 15:00 PDT
Scheduled - We are updating PowerSchool Core Content to version 22.7.0.1. Customers with auto-update enabled Content will receive this update during the maintenance window.
Jul 27, 10:19 PDT
Aug 6, 2022
Cognos Reporting - Maintenance - Aug 6, 5:00 AM - Aug 6, 1:00 PM PT
Completed - The scheduled maintenance has been completed.
Aug 6, 13:02 PDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 05:00 PDT
Scheduled - We are performing maintenance on Cognos Reporting. There will be intermittent downtime during the duration of the window for Cognos Reporting however PowerSchool BusinessPlus, eSchoolPlus and eFinanceplus with remain online.
Jul 27, 10:16 PDT
eFinancePlus Releases Aug 5, 9:00 PM - Aug 6, 9:00 AM PT
Completed - The scheduled maintenance has been completed.
Aug 6, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:00 PDT
Scheduled - We are updating eFinancePlus to versions 19.4.59.0, 20.11.40.0, and 22.4.2.0. Customers may experience downtime during the maintenance window
Jul 27, 10:21 PDT
Unified Classroom Special Programs 22.6.1.0 - August 5, 2022 7pm to August 6, 2am.
Completed - The scheduled maintenance has been completed.
Aug 6, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 19:00 PDT
Scheduled - We are updating Unified Classroom Special Programs to version 22.6.1.0. Customers may experience downtime during the maintenance window.
Jul 21, 09:32 PDT
Aug 5, 2022
PowerSchool SIS – Emergency Maintenance - Aug 5, 6:00 PM - Aug 5, 8:00 PM PT
Completed - The scheduled maintenance has been completed.
Aug 5, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 18:00 PDT
Scheduled - We are completing and emergency maintenance of your environment. With this maintenance we are aiming to update configuration to improve your PowerSchool SIS environment. Your PowerSchool instance will be unavailable for a portion of the maintenance window above.
Aug 3, 21:39 PDT
Performance Matters Assessment 22.7.1.0 Aug 5, 5:00 PM - Aug 5, 8:00 PM PT
Completed - The scheduled maintenance has been completed.
Aug 5, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:01 PDT
Scheduled - We are updating PowerSchool Performance Matters Assessment to version 22.7.1.0. The application should remain online during the duration of the Maintenance Window.
Aug 4, 07:02 PDT
Aug 4, 2022
PowerSchool SIS – Emergency Maintenance - Aug 4, 6:00 PM - Aug 4, 8:00 PM PT
Completed - The scheduled maintenance has been completed.
Aug 4, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 18:00 PDT
Scheduled - We are completing and emergency maintenance of your environment. With this maintenance we are aiming to update configuration to improve your PowerSchool SIS environment. Your PowerSchool instance will be unavailable for a portion of the maintenance window above.
Aug 3, 21:38 PDT
Professional Learning / Perform Enterprise blank screen
Resolved - The issue is resolved for any impacted customer that was seeing a blank screen at login or when navigating the site. We apologize for any disruption users experienced for the isolated districts impacted.
Aug 4, 12:40 PDT
Identified - We are currently investigating an issue where select customers are experiencing a blank screen upon login. Our engineering team is working on a resolution.
Aug 4, 11:52 PDT
Aug 3, 2022
PowerSchool SIS – Emergency Maintenance - Aug 3, 6:00 PM - Aug 3, 8:00 PM PT
Completed - The scheduled maintenance has been completed.
Aug 3, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 18:00 PDT
Scheduled - We are completing and emergency maintenance of your environment. With this maintenance we are aiming to update configuration to improve your PowerSchool SIS environment. Your PowerSchool instance will be unavailable for a portion of the maintenance window above.
Aug 2, 16:48 PDT
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