BusinessPlus Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 2026 - 23:00 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Aug 14, 2026 23:00 - Aug 15, 2026 12:00 PDT
Allovue Operational
Allovue Allocate Operational
Allovue Budget Operational
Allovue Manage Operational
Analytics & Insights Operational
Attendance Support Operational
Behavior Support Operational
Atrieve Operational
ADS04 Operational
ADS03 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
HOST09 Operational
HOST37 Operational
HOST38 Operational
BusinessPlus Under Maintenance
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
Curriculum & Instruction Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
MyPowerHub Operational
Naviance Operational
Performance Matters Operational
PowerPack Operational
Early Warning System (EWS) Operational
Enhanced PowerLunch Operational
Flex Mailer Operational
Locker Management Operational
Service Manager Operational
Student Alert Management Operational
Web Reports Operational
Utility Dashboard Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Learning Operational
Schoology Operational
SchoolMessenger Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
School Messenger Imagine Everything Operational
Special Programs Operational
Unified Talent Operational
Applicant Tracking Operational
Applicant Tracking Enterprise Operational
Candidate Assessment Operational
Coaching & Mentoring Operational
Employee Records Operational
Perform Operational
Perform Enterprise Operational
Professional Learning Operational
SchoolSpring Job Board Operational
SmartFind Express (Absence Management) Operational
Support Tools Operational
PowerSchool Customer Central Operational
Chat Operational
Case Portal Operational
Phone Support Operational
HigherEd Operational
HigherEd PACx Operational
Applicant Tracking System Operational
Employee Records (HigherEd) Operational
Faculty Activity & Dossier Operational
Performance Management Operational
Position Management Operational
Professional Learning (HigherEd) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 14, 2026

Unresolved incident: BusinessPlus Maintenance.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Investigating Service Degradation Across Multiple Products
Resolved - The issue impacting multiple products has been resolved. Service has been restored, and monitoring confirms platform stability.
Aug 11, 16:20 PDT
Monitoring - A fix has been implemented for the issue affecting multiple products. We are monitoring service performance to ensure stability.
Aug 11, 15:08 PDT
Update - During our ongoing investigation, we have identified that Employee Records - HigherEd is also experiencing impact related to this incident.
Aug 11, 14:58 PDT
Investigating - We are currently investigating an issue impacting multiple products.

Users may experience:

- Bad Gateway (502) errors
- Increased latency
- Intermittent access or performance degradation

Our engineering teams are actively investigating the underlying cause and working to restore normal service as quickly as possible.
Aug 11, 14:30 PDT
Unable to login to Atrieve Web
Resolved - The issue reported for Atrieve Web has been resolved and this incident has been closed.
Aug 11, 03:35 PDT
Monitoring - We have deployed a fix to production that has resolved the issue in Atrieve Web. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Aug 10, 10:02 PDT
Identified - We have identified the cause for the ongoing issue in Atrieve Web and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
Aug 10, 09:17 PDT
Investigating - We are currently investigating an issue where users aren't able to login to Atrieve Web.
Aug 10, 07:42 PDT

Aug 10, 2026

PowerSchool SIS State/Provincial Reporting Version 26.8.1.0 Upgrade
Completed - The scheduled maintenance has been completed.
Aug 10, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.8.1.0. Customers with auto-update enabled will receive this update during the maintenance window. This maintenance will impact a subset of customers who have been notified via a Technote. During this time, system availability will be limited.
Aug 6, 07:13 PDT

Aug 9, 2026

PowerSchool SIS Full VM Restart to Complete OS Patching
Completed - The scheduled maintenance has been completed.
Aug 9, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 15:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Jul 29, 10:25 PDT

Aug 8, 2026

PowerSchool eSchoolPlus SIS Version 26.7.1.0 Upgrade
Completed - The scheduled maintenance has been completed.
Aug 8, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 21:00 PDT
Scheduled - PowerSchool will be deploying version 26.7.1.0 of PowerSchool eSchoolPlus SIS to your environment as part of a scheduled maintenance activity. During this time, the application will be unavailable for most of the maintenance window.
Aug 6, 15:03 PDT
Special Programs Maintenance
Completed - The scheduled maintenance has been completed.
Aug 8, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 01:30 PDT
Scheduled - PowerSchool will be performing system maintenance on Special Programs, which includes monthly server restart. System availability will be limited during the maintenance window.
Jul 29, 09:47 PDT

Aug 7, 2026

PowerSchool SIS Full VM Restart to Complete OS Patching
Completed - The scheduled maintenance has been completed.
Aug 7, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 18:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. This maintenance will impact a subset of customers who have been notified via a Technote. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Jul 29, 10:48 PDT

Aug 6, 2026

Aug 5, 2026

MyPowerHub 26.8.0.0 Release Notification
Completed - The scheduled maintenance has been completed.
Aug 5, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:00 PDT
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub (26.8.0.0). The application will remain online during the maintenance window. There is no downtime associated with this maintenance. Please refer to the details below.
Aug 5, 10:01 PDT

Aug 4, 2026

CMP / Ecollect Forms - 504 Gateway Timeout in Parent Portal
Resolved - The issue reported for Ecollect Forms within the Parent Portal has been resolved and this incident has been closed.
Aug 4, 01:52 PDT
Monitoring - We have successfully deployed a fix to the production environment. Initial results indicate that the service is functioning normally and remains stable. We are continuing to closely monitor performance to ensure continued reliability.
Aug 3, 15:02 PDT
Update - We continue to investigate the issue affecting Ecollect Forms within the Parent Portal. We understand this is impacting critical workflows and apologize for the disruption.

We will continue to provide updates as this investigation progresses. Thank you for your patience.
Aug 3, 13:01 PDT
Investigating - We are currently investigating an issue affecting Ecollect Forms within the Parent Portal. Some users are experiencing 504 Gateway Timeout errors when attempting to access or submit forms. We understand this is impacting critical workflows and apologize for the disruption.

We will continue to provide updates as this investigation progresses. Thank you for your patience.
Aug 3, 10:58 PDT

Aug 3, 2026

Aug 2, 2026

No incidents reported.

Aug 1, 2026

Professional Learning Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 1, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 07:00 PDT
Scheduled - PowerSchool will be performing scheduled maintenance on Professional Learning to improve system performance and reliability. During the maintenance window, the application will be unavailable for most of the maintenance window.
Jul 24, 09:47 PDT
PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, and Allovue Infrastructure Firewall Maintenance
Completed - The scheduled maintenance has been completed.
Aug 1, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 11:00 PDT
Scheduled - PowerSchool will be conducting Infrastructure Firewall Maintenance on the PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, and Allovue. During this time, system availability will be limited.
Jul 27, 11:16 PDT
BusinessPlus Maintenance
Completed - The scheduled maintenance has been completed.
Aug 1, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 23:01 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Jul 15, 13:01 PDT
eFinancePlus Version 23.10.35.0 and 25.7.14.0 Upgrade - July 31, 2026
Completed - The scheduled maintenance has been completed.
Aug 1, 09:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 23:02 PDT
Scheduled - PowerSchool will deploy versions 23.10.35.0 and 25.7.14.0 of eFinancePlus to the Production environment. Please note that the application will be unavailable for most of the maintenance window.
Jul 29, 08:24 PDT
PowerSchool eSchoolPlus SIS Version 26.7.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Aug 1, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 23:03 PDT
Scheduled - PowerSchool will be deploying version 26.7.0.0 of PowerSchool eSchoolPlus SIS to your environment as part of a scheduled maintenance activity. During this time, the application will be unavailable for most of the maintenance window.
Jul 27, 11:27 PDT

Jul 31, 2026

OS Patching Reboot for eFinancePlus, eSchoolPlus SIS, and Cognos Servers
Completed - The scheduled maintenance has been completed.
Jul 31, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 21:00 PDT
Scheduled - PowerSchool is performing OS patching reboot for eFinancePlus, eSchoolPlus SIS, and Cognos servers. These applications will be unavailable for most of the maintenance window.
Jul 23, 09:58 PDT
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