All Systems Operational

About This Site

Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

BusinessPlus Operational
Cognos Reporting Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
eSchoolPlus SIS Operational
iNow SIS Operational
Naviance Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PowerSchool Community Operational
PowerSchool L4U Operational
PowerSchool Learning Operational
PowerSchool SIS Operational
PowerSchool Special Programs Operational
Schoology Operational
Trillium SIS Operational
Unified Classroom Operational
Atrieve Operational
AB02 Operational
BC03 Operational
MB04 Operational
AB05 Operational
SK06 Operational
AB07 Operational
BC08 Operational
BC09 Operational
BC11 Operational
ON13 Operational
ADS03 Operational
ADS04 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Saturday, September 25, 2021 6:00 am - 2:00 pm PDT

Products impacted: Businessplus, eSchoolPlus, eFinancePlus, IEPPlus, PerformancePlus, and Cognos Reporting

Reason for Maintenance: We are performing system maintenance for customers on the PowerSchool products listed above. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Sep 16, 13:40 PDT
This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: Special Programs

Maintenance Window: Friday, October 1, 2021 7:00 pm – Saturday, October 2, 2021 3:30am PDT
Reason for Maintenance: We are updating PowerSchool Special Programs to version 21.6.3.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Sep 17, 13:10 PDT
Past Incidents
Sep 20, 2021

No incidents reported today.

Sep 19, 2021
Completed - The scheduled maintenance has been completed.
Sep 19, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 15:01 PDT
Scheduled - This is a notice for an upcoming application update that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: PowerSchool SIS

Maintenance Window: Saturday, September 18th, 2021 3:00pm - Sunday, September 19th, 2021 7:00am PDT

Reason for Maintenance: We are updating PowerSchool SIS Core to 21.4.4.0 and PowerSchool SIS Compliance to 21.9.1.1. There will be intermittent connectivity for the duration of the maintenance window. Customers with auto-update enabled will receive this update during the maintenance window.

Should you have any questions or to schedule your upgrade at an earlier date, please feel free to contact support through our PowerSchool Community help portal.
Sep 1, 12:47 PDT
Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:02 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday, September 17, 2021 9:00pm - Saturday, September 18, 2021 9:00am PDT

Product: eSchoolPlus

Reason for Maintenance: We are updating PowerSchool eSchoolPlus to version 21.4.10.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 9, 12:03 PDT
Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:02 PDT
Scheduled - This is a updated notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see the updated details below.

Maintenance Window: Friday, September 17, 2021 9:00pm – Saturday, September 18, 2021 9:00am PDT

Product: eFinancePlus

Reason for Maintenance: We are updating PowerSchool eFinancePlus to versions 21.4.5.0 20.11.19.0, 19.4.38.0, 5.2.49.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 9, 12:01 PDT
Completed - The scheduled maintenance has been completed.
Sep 18, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:02 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: Enrollment

Maintenance Window: Friday, September 17, 2021 7:00pm – Saturday, September 18, 2021 2:00am PDT

Reason for Maintenance: We are updating PowerSchool Enrollment to version 21.9.0.0

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 9, 12:00 PDT
Sep 17, 2021
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Resolved - Hosting performance has returned to normal operations.
Sep 14, 12:47 PDT
Monitoring - A fix has been implemented and Atrieve has returned to normal operations. We will continue to monitor the systems.
Sep 14, 12:23 PDT
Identified - We are currently experiencing a service disruption to Atrieve and are actively working to return service to normal operations.
Sep 14, 12:16 PDT
Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Sep 14, 11:16 PDT
Monitoring - At this time, we have resolved this issue. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web, or chat through our PowerSchool Community
Sep 14, 10:47 PDT
Identified - We have identified the issue and are working to resolve the issue. The team is currently working to address the issue. We apologize for the inconvenience this may have caused. We will continue to provide updates as they become available.
Sep 14, 10:11 PDT
Resolved - All Canadian Professional Learning sites should now be accessible and the issue is now resolved. Our engineers will continue to monitor for any new issues that arise.
Sep 14, 11:01 PDT
Investigating - We are currently investigating an issue with Canadian Professional Learning Customers that may not be able to access the site. This applies to Canadian Customers only and is under investigation.
Sep 14, 10:44 PDT
Sep 13, 2021

No incidents reported.

Sep 12, 2021
Completed - The scheduled maintenance has been completed.
Sep 12, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Saturday September 11, 2021 6:00 pm - Sunday September 12, 2021 9:00 am PDT
Product: PowerSchool SIS

Reason for Maintenance: We are performing operating system/security patching on PowerSchool SIS. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 1, 07:25 PDT
Sep 11, 2021
Completed - The scheduled maintenance has been completed.
Sep 11, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 01:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Saturday September 11, 2021, 1:00 am - 7:00 am PDT

Maintenance Window: Special Programs

Reason for Maintenance: We are performing operating system patching on the PowerSchool Special Programs. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 1, 07:26 PDT
Completed - The scheduled maintenance has been completed.
Sep 11, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Product: Enrollment

Maintenance Window: Saturday September 11, 2021, 12:00 am - 5:00 am PDT

Reason for Maintenance: We are performing operating system patching on the PowerSchool Enrollment product. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 1, 07:27 PDT
Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021
Resolved - This Incident has been resolved.
Sep 8, 13:51 PDT
Monitoring - A fix has been applied, and our development team is continuing to monitor the results.
Sep 8, 13:40 PDT
Investigating - We are currently investigating reports of problems logging into Naviance Student.
Sep 8, 13:33 PDT
Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Sep 8, 12:59 PDT
Monitoring - The previously reported issues that some users may have experienced have since stabilized and we are seeing the normal operation of the system.
We will continue to monitor the situation to ensure that normal functionality continues.
Sep 8, 09:30 PDT
Investigating - We are aware of intermittent errors with Unified Classroom when logging in. We apologize for the inconvenience this may have caused and we are working diligently to restore full system functionality. We will provide updates as they become available.
Sep 8, 08:57 PDT
Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.