All Systems Operational

Allovue Operational
Allovue Allocate Operational
Allovue Budget Operational
Allovue Manage Operational
Analytics & Insights Operational
Attendance Support Operational
Behavior Support Operational
Atrieve Operational
ADS01 Operational
ADS03 Operational
ADS04 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
ADS09 Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
HOST09 Operational
HOST37 Operational
HOST38 Operational
HOST41 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
Curriculum & Instruction Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
MyPowerHub Operational
Naviance Operational
Performance Matters Operational
PowerPack Operational
Early Warning System (EWS) Operational
Enhanced PowerLunch Operational
Flex Mailer Operational
Locker Management Operational
Service Manager Operational
Student Alert Management Operational
Web Reports Operational
Utility Dashboard Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Learning Operational
Schoology Operational
SchoolMessenger Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
School Messenger Imagine Everything Operational
Special Programs Operational
Unified Talent Operational
Applicant Tracking Operational
Applicant Tracking Enterprise Operational
Candidate Assessment Operational
Coaching & Mentoring Operational
Employee Records Operational
Perform Operational
Perform Enterprise Operational
Professional Learning Operational
SchoolSpring Job Board Operational
SmartFind Express (Absence Management) Operational
Support Tools Operational
PowerSchool Customer Central Operational
Chat Operational
Case Portal Operational
Phone Support Operational
HigherEd Operational
HigherEd PACx Operational
Applicant Tracking System Operational
Employee Records (HigherEd) Operational
Faculty Activity & Dossier Operational
Performance Management Operational
Position Management Operational
Professional Learning (HigherEd) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

A&I Maintenance Release UIHN_26.6.1.0 Notification Sep 18, 2026 17:30 - Sep 20, 2026 18:00 PDT

PowerSchool is releasing version UIHN_26.6.1.0 of Analytics & Insights to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity. Please pause any customizations and configuration changes to your environment during this scheduled maintenance period.
Posted on Sep 11, 2026 - 10:33 PDT

Special Programs Version 26.9.0.0 Upgrade Sep 18, 2026 18:00 - Sep 19, 2026 02:30 PDT

PowerSchool will be deploying version 26.9.0.0 of Special Programs to the Production Environment. During the maintenance window the system availability will be limited.
Posted on Sep 15, 2026 - 13:46 PDT

eFinancePlus Version 23.10.36.1 and 25.7.15.1 Upgrade Sep 18, 2026 21:00 - Sep 19, 2026 09:00 PDT

PowerSchool will deploy versions 23.10.36.1 and 25.7.15.1 of eFinancePlus to the Production environment. Please note that the application will be unavailable for most of the maintenance window.
Posted on Sep 15, 2026 - 13:36 PDT

PowerSchool eSchoolPlus SIS Version 26.8.1.0 Upgrade Sep 18, 2026 21:00 - Sep 19, 2026 09:00 PDT

PowerSchool will be deploying version 26.8.1.0 of PowerSchool eSchoolPlus SIS to your environment as part of a scheduled maintenance activity. During this time, the application will be unavailable for most of the maintenance window.
Posted on Sep 15, 2026 - 14:10 PDT

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

MyPowerHub 26.9.2.0 Release Notification
Completed - The scheduled maintenance has been completed.
Sep 16, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:00 PDT
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub 26.9.2.0. The application will remain online during the maintenance window. There is no downtime associated with this maintenance
Sep 16, 08:20 PDT
Atrieve ADS Service Interruption
Resolved - Atrieve services have remained stable following the deployment of the production fix, and monitoring has confirmed that critical functionality is operating as expected. This incident has been resolved.

We appreciate your patience while our teams worked to restore service. If you continue to experience issues, please contact PowerSchool Support for assistance.
Sep 16, 12:25 PDT
Monitoring - We have deployed a fix to production that has resolved the issue in Atrieve. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Sep 16, 06:03 PDT
Investigating - We are aware of an issue that is causing intermittent impact for a subset of Atrieve Automated Dispatching System (ADS) users. Our team is actively investigating and working to identify the root cause and full scope of the issue. We will share further updates as they become available.
Sep 16, 05:46 PDT
Customer Central and PowerSchool Assistant - Intermittent Availability
Resolved - Salesforce has confirmed the service disruption has been resolved, and PowerSchool has observed stable performance and normal functionality for Customer Central and PowerSchool Assistant. Salesforce reports that instance stability and performance have returned to expected levels and has officially closed the incident.

We appreciate your patience throughout this event. If you continue to experience any issues, please contact PowerSchool Support.
Sep 16, 12:23 PDT
Monitoring - Salesforce has identified that the scope of impact is narrower than initially understood and is continuing recovery efforts for the remaining affected instances. While some users may still experience intermittent errors or delays, PowerSchool is currently observing normal functionality for Customer Central and PowerSchool Assistant.

We are continuing to monitor the situation closely and are working with Salesforce to confirm full resolution. Further updates will be provided as they become available.
Sep 16, 09:10 PDT
Update - Customer Central and PowerSchool Assistant continue to experience intermittent availability due to an ongoing Salesforce service disruption. Salesforce has identified that the initial remediation did not fully complete across all affected instances and is actively reapplying the fix. Some users who continue to experience issues after service restoration may need to refresh their browser session or sign out and back in.

For immediate assistance, please contact Support by phone at 1-866-434-6276. We will provide additional updates as they become available.
Sep 16, 06:26 PDT
Identified - Customer Central and PowerSchool Assistant are experiencing intermittent availability due to a Salesforce service disruption. For immediate assistance, please contact Support by phone at 1-866-434-6276. We are monitoring the issue and will provide updates as available.
Sep 16, 05:24 PDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Atrieve ADS Service Interruption
Resolved - Service has been restored, and the Atrieve Automated Dispatching System (ADS) is operating normally. Our team has completed remediation actions and has confirmed that system functionality has returned to expected levels.

If you continue to experience issues or encounter any new disruptions related to this incident, please contact PowerSchool Support for assistance.

Thank you for your patience while we worked to resolve this issue.
Sep 14, 10:41 PDT
Monitoring - We have implemented remediation actions, and service has been restored for affected customers. We are now moving this incident into the Monitoring phase while we continue to closely observe the environment to ensure stability.

If you continue to experience issues or encounter any new disruptions, please contact PowerSchool Support for assistance. Further updates will be provided if necessary.
Sep 14, 09:44 PDT
Identified - Our team has implemented corrective actions that have restored service for the majority of affected customers. We continue to work on resolving issues for a small number of remaining customers who may still experience disruptions with the Automated Dispatching System (ADS).

In addition, remediation actions have been completed to clear impacted voice service connections resulting from this event. Our team remains actively engaged and will continue to provide updates as progress is made toward full service restoration.
Sep 14, 08:53 PDT
Update - We are continuing to investigate this issue.
Sep 14, 07:38 PDT
Investigating - We are aware of an issue that is causing intermittent impact for a subset of Atrieve Automated Dispatching System (ADS) users. Our team is actively investigating and working to identify the root cause and full scope of the issue. We will share further updates as they become available.
Sep 14, 07:34 PDT
PowerSchool SIS State/Provincial Reporting Escalation 26.9.1.1. Release
Completed - The scheduled maintenance has been completed.
Sep 14, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.9.1.1. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Sep 11, 12:02 PDT

Sep 13, 2026

PowerSchool SIS Full VM Restart to Complete OS Patching
Completed - The scheduled maintenance has been completed.
Sep 13, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 15:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Aug 26, 12:15 PDT

Sep 12, 2026

Special Programs Maintenance - September 12, 2026
Completed - The scheduled maintenance has been completed.
Sep 12, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 01:30 PDT
Scheduled - PowerSchool will be performing system maintenance on Special Programs, which includes monthly server restart. System availability will be limited during the maintenance window.
Sep 2, 11:40 PDT

Sep 11, 2026

Enrollment Version 26.9.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Sep 11, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 PDT
Scheduled - PowerSchool will be deploying version 26.9.0.0 of Enrollment to your server. The application will remain online during the maintenance window.
Sep 7, 07:37 PDT
PowerSchool SIS Full VM Restart to Complete OS Patching
Completed - The scheduled maintenance has been completed.
Sep 11, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 18:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Aug 26, 13:35 PDT

Sep 10, 2026

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Enrollment Express and Ecollect Forms Version 26.9.0.0 upgrade
Completed - The scheduled maintenance has been completed.
Sep 8, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 18:00 PDT
Scheduled - PowerSchool will be deploying version 26.9.0.0 of Enrollment Express and Ecollect Forms to your server. The application will remain online during the maintenance window.
Sep 7, 07:35 PDT

Sep 7, 2026

Sep 6, 2026

PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 Upgrade
Completed - The scheduled maintenance has been completed.
Sep 6, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.9.1.0. Customers with auto-update enabled will receive this update during the maintenance window. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During this time, system availability will be limited.
Sep 4, 09:55 PDT

Sep 5, 2026

BusinessPlus Maintenance - September 04, 2026
Completed - The scheduled maintenance has been completed.
Sep 5, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 23:02 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Sep 1, 11:32 PDT
eFinancePlus Version 23.10.36.0 and 25.7.15.0 Upgrade
Completed - The scheduled maintenance has been completed.
Sep 5, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 23:00 PDT
Scheduled - PowerSchool will deploy versions 23.10.36.0 and 25.7.15.0 of eFinancePlus to the Production environment. Please note that the application will be unavailable for most of the maintenance window.
Sep 4, 09:36 PDT

Sep 4, 2026

OS Patching Reboot for eFinancePlus, and Cognos Servers
Completed - The scheduled maintenance has been completed.
Sep 4, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 21:00 PDT
Scheduled - PowerSchool is performing OS patching reboot for eSchoolPlus, eFinancePlus, and Cognos servers. These applications will be unavailable for most of the maintenance window.
Aug 31, 12:37 PDT

Sep 3, 2026

Intermittent Errors When Navigating Schoology
Resolved - The issue has been resolved, and users should now be able to access and navigate the platform normally.

We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please contact PowerSchool Support for assistance.
Sep 3, 07:46 PDT
Monitoring - We are aware that some users experienced issues navigating within to Schoology earlier today. The service has now recovered, and users should be able to access the platform normally.

Our team will continue to monitor system performance to ensure ongoing stability. We apologize for any inconvenience this may have caused and appreciate your patience.
Sep 3, 07:03 PDT
PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 Upgrade Early Deployment
Completed - The scheduled maintenance has been completed.
Sep 3, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.9.1.0. Customers with auto-update enabled will receive this update during the maintenance window. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During this time, system availability will be limited.
Sep 2, 11:23 PDT
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