In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 21:00 PDT
Sep 25, 21:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.
Maintenance Window: Friday September 25, 2020 9:00pm - Sunday September 27, 2020 9:00am PDT.
PowerSchool eSchoolPlus, eFinancePlus, IEPPlus and Cognos Reporting will be unavailable during this maintenance.
Reason for Maintenance: We are performing operating system/security patching on PowerSchool eSchoolPlus, eFinancePlus, IEPPlus and Cognos Reporting. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.
We sincerely apologize for the disruption this might cause on short notice. We continuously strive to provide you with utmost customer service, including working to perform maintenance outside of your normal business hours.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Maintenance Window: Friday September 25, 2020 9:00pm - Sunday September 27, 2020 9:00am PDT.
PowerSchool eSchoolPlus, eFinancePlus, IEPPlus and Cognos Reporting will be unavailable during this maintenance.
Reason for Maintenance: We are performing operating system/security patching on PowerSchool eSchoolPlus, eFinancePlus, IEPPlus and Cognos Reporting. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.
We sincerely apologize for the disruption this might cause on short notice. We continuously strive to provide you with utmost customer service, including working to perform maintenance outside of your normal business hours.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Monitoring - Our team has successfully created a fix that will be released tonight. While we are applying the fix, Special Programs may be unavailable for customers that are in the eastern region. Specifically, if you are using Special Programs on the North East, Midwest, or Southeast instances.
The maintenance window will start on September 25, 2020, at 9:30 PM EDT to September 26, 2020, at 5:00 AM EDT.
To confirm which instance you are on, please look at the URL while you are in Special Programs. For example, the North East instance has the following URL https://ne.specialeducation.powerschool.com which uses “NE” to identify the region. The same can be used to identify the Midwest and Southeast as “MW” and “SE”.
Thank you for your patience while we continued to work on a fix for this issue and we apologize for any inconvenience this may have caused. PowerSchool is committed to delivering top tier performance and will continue to monitor things to ensure we meet that commitment.
Sep 25, 13:10 PDT
The maintenance window will start on September 25, 2020, at 9:30 PM EDT to September 26, 2020, at 5:00 AM EDT.
To confirm which instance you are on, please look at the URL while you are in Special Programs. For example, the North East instance has the following URL https://ne.specialeducation.powerschool.com which uses “NE” to identify the region. The same can be used to identify the Midwest and Southeast as “MW” and “SE”.
Thank you for your patience while we continued to work on a fix for this issue and we apologize for any inconvenience this may have caused. PowerSchool is committed to delivering top tier performance and will continue to monitor things to ensure we meet that commitment.
Sep 25, 13:10 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 23, 13:08 PDT
Sep 23, 13:08 PDT
Update - We have identified the issue and are currently implementing a fix. We apologize for the inconvenience this may have caused and we are working diligently to restore full system functionality. We will provide updates as they become available.
Sep 23, 13:07 PDT
Sep 23, 13:07 PDT
Investigating - We are aware of intermittent performance issues with PowerSchool Special Programs affecting some of our customers.
Upon discovery, PowerSchool immediately escalated the issue to our server provider and partner, Microsoft Azure. As we continue to work to find a resolution, we are performing server upgrades to mitigate impact to Administrators and staff using Special Programs throughout the day.
We will provide additional updates here as they become available.
Sep 22, 15:01 PDT
Upon discovery, PowerSchool immediately escalated the issue to our server provider and partner, Microsoft Azure. As we continue to work to find a resolution, we are performing server upgrades to mitigate impact to Administrators and staff using Special Programs throughout the day.
We will provide additional updates here as they become available.
Sep 22, 15:01 PDT
About This Site
Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/
Assessment & Analytics
Operational
BusinessPlus
Operational
Cognos Reporting
Operational
Ecollect/Ecollect Forms
Operational
Enrollment
Operational
Enrollment Express
Operational
eSchoolPlus SIS
Under Maintenance
eFinancePlus
Under Maintenance
IEPPlus
Under Maintenance
iNow SIS
Operational
Perform Enterprise & Professional Learning
Operational
Performance Matters
Operational
PerformancePlus
Operational
PowerSchool Community
Operational
PowerSchool L4U
Operational
PowerSchool Learning
Operational
PowerSchool SIS
Operational
PowerSchool Special Programs
Operational
Trillium SIS
Operational
Unified Classroom
Operational
Unified Insights - Student
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PowerSchool Learning Maintenance Oct 2nd 7:00pm - 11:00pm PDT
Oct 2, 17:00-21:00 PDT
This is a notice for an upcoming maintenance that is being conducted on our PowerSchool Learning platform. There is downtime associated with this maintenance. Please see below details.
Maintenance Window: Friday October 2nd 7:00pm - 11:00pm PDT
PowerSchool Learning will be unavailable during this maintenance.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Sep 4, 15:58 PDT
Maintenance Window: Friday October 2nd 7:00pm - 11:00pm PDT
PowerSchool Learning will be unavailable during this maintenance.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Sep 4, 15:58 PDT
Special Programs 20.6.4.0 Scheduled Release Oct 2 6:00pm - Oct 3, 2:00am PDT
Oct 2, 18:30 - Oct 3, 01:30 PDT
This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.
Maintenance Window: Friday October 2, 2020 6:30pm - Saturday October 3, 2020 2:00am PDT
PowerSchool Special Programs will be unavailable during this maintenance.
Reason for Maintenance: We are updating PowerSchool Special Programs to version 20.6.4.0. There will be intermittent connectivity for the duration of the maintenance window.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Sep 24, 14:15 PDT
Maintenance Window: Friday October 2, 2020 6:30pm - Saturday October 3, 2020 2:00am PDT
PowerSchool Special Programs will be unavailable during this maintenance.
Reason for Maintenance: We are updating PowerSchool Special Programs to version 20.6.4.0. There will be intermittent connectivity for the duration of the maintenance window.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Sep 24, 14:15 PDT
PowerSchool eSchoolPlus 20.4.10.0 Release Oct 2, 9:00pm - Oct 3, 9:00am PDT
Oct 2, 21:00 - Oct 3, 09:00 PDT
This is a notice for an upcoming maintenance that is being conducted on our SaaS platform.
There is downtime associated with this maintenance. Please see below details.
Maintenance Window: October 2, 2020 9:00pm - October 3, 2020 9:00am PDT
PowerSchool eSchoolPlus will be unavailable during this maintenance.
Reason for Maintenance: We are updating PowerSchool eSchoolPlus to version 20.4.10.0.
There will be intermittent connectivity for the duration of the maintenance window.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Sep 25, 12:56 PDT
There is downtime associated with this maintenance. Please see below details.
Maintenance Window: October 2, 2020 9:00pm - October 3, 2020 9:00am PDT
PowerSchool eSchoolPlus will be unavailable during this maintenance.
Reason for Maintenance: We are updating PowerSchool eSchoolPlus to version 20.4.10.0.
There will be intermittent connectivity for the duration of the maintenance window.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Sep 25, 12:56 PDT