PowerSchool Enrollment Express & Ecollect Forms
Monitoring - The previously reported issues, that some users may have experienced, has since stabilized and we are seeing normal operation of the system. We will continue to monitor the situation to ensure that normal functionality continues.
Apr 30, 15:24 PDT
Identified - PowerSchool has identified an issue that may cause a service disruption for those using PowerSchool Enrollment Express and / or Ecollect Forms. We apologize for the inconvenience this may have caused and we are working diligently to restore full system functionality. We will provide updates as they become available.
Apr 30, 14:46 PDT

About This Site

Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Assessment & Analytics Operational
BusinessPlus Operational
Cognos Reporting Operational
Ecollect/Ecollect Forms Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express Operational
eSchoolPlus SIS Operational
IEPPlus Operational
iNow SIS Operational
Naviance Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PerformancePlus Operational
PowerSchool Community Operational
PowerSchool L4U Operational
PowerSchool Learning Operational
PowerSchool SIS Operational
PowerSchool Special Programs Operational
Schoology Operational
Trillium SIS Operational
Unified Classroom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 10, 2021

No incidents reported today.

May 9, 2021
PowerSchool SIS OS System Patching May 8, 4:30pm - May 9, 12:30pm PDT
Completed - The scheduled maintenance has been completed.
May 9, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 17:30 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Saturday May 8, 2021 4:30 pm - Sunday May 9, 2021 12:30 pm PDT

Product: PowerSchool SIS

Reason for Maintenance: We are performing operating system/security patching on PowerSchool SIS. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 6, 09:52 PDT
May 8, 2021
PowerSchool eSchoolPlus 21.4.0.0 Release May 7, 9:00pm - May 8, 9:00am PDT
Completed - The scheduled maintenance has been completed.
May 8, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday May 7, 2021 9:00pm - Saturday May 8, 2021 9:00am PDT

Product: eSchoolPlus

Reason for Maintenance: We are updating PowerSchool eSchoolPlus to version 21.4.0.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 5, 12:00 PDT
PowerSchool Special Programs OS System Patching May 7, 10pm - May 8, 4am PDT
Completed - The scheduled maintenance has been completed.
May 8, 04:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Friday May 7, 2021 10:00 pm - Saturday May 8, 2021 4:00 am PDT

Maintenance Window: Special Programs

Reason for Maintenance: We are performing operating system patching on the PowerSchool Special Programs. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 5, 11:59 PDT
PowerSchool Enrollment OS System Patching May 7, 9pm - May 8, 3am PDT
Completed - The scheduled maintenance has been completed.
May 8, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Product: Enrollment

Maintenance Window: Friday May 7, 2021 9:00 pm - Saturday May 8, 2021 3:00 am PDT

Reason for Maintenance: We are performing operating system patching on the PowerSchool Enrollment product. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 5, 11:57 PDT
May 7, 2021
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Schoology Status Update - Managed Assessments
Resolved - The prior incident has been resolved.

If you continue to experience any difficulty, please reach out to the Schoology Help Desk for further assistance. Thank you for your patience.
May 4, 07:50 PDT
Investigating - Some end users may experience an issue when accessing a managed assessment that contains a shared passage question type.

We are investigating and will provide further updates as we have more information. We apologize for the inconvenience.
May 4, 07:20 PDT
May 3, 2021

No incidents reported.

May 2, 2021
PowerSchool State Reporting and Province Release May 1, 3pm – May 2, 6am PDT
Completed - The scheduled maintenance has been completed.
May 2, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 15:00 PDT
Scheduled - This is a notice for an upcoming application update that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: PowerSchool SIS

Maintenance Window: Saturday May 1st, 2021 3:00pm - Sunday May 2nd, 2021 6:00am PDT

Reason for Maintenance: We are updating State and Province Reporting Content to version 21.4.2.1 There will be intermittent connectivity for the duration of the maintenance window. Customers with auto update enabled will receive this update during the maintenance window according to the schedule published below:
PowerSchool SIS Release/ PowerSchool State and Province Reporting Content.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Apr 29, 11:38 PDT
May 1, 2021
PowerSchool eFinancePlus Releases Apr 30, 9:00pm - May 1, 9:00am PDT
Completed - The scheduled maintenance has been completed.
May 1, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 21:00 PDT
Scheduled - This is a updated notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see the updated details below.

Maintenance Window: Friday April 30, 2021 9:00pm – Saturday May 1, 2021 9:00am PDT
Product eFinancePlus

Reason for Maintenance: We are updating PowerSchool eFinancePlus to version 20.11.10.0, 19.4.29, 5.2.40.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Apr 23, 12:46 PDT
Special Programs 20.11.4.0 Scheduled Release Apr 30, 8:00pm - May 1, 2:00am PDT
Completed - The scheduled maintenance has been completed.
May 1, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 20:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: Special Programs

Maintenance Window: Friday April 30, 2021 8:00pm - Saturday May 1, 2021 2:00am PDT

Reason for Maintenance: We are updating PowerSchool Special Programs to version 20.11.4.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Apr 23, 10:44 PDT
Apr 30, 2021

Unresolved incident: PowerSchool Enrollment Express & Ecollect Forms.

Apr 29, 2021

No incidents reported.

Apr 28, 2021
Unified Classroom Class Pages/ PS Learning - Degraded Performance for Google Student Handout
Resolved - This issue has been resolved. Thank you for your patience.
Apr 28, 14:22 PDT
Identified - We are aware of people experiencing degraded performance in Unified Classroom Class Pages and PS Learning which is impacting student submissions on Google Assignments. Our team is acting quickly to resolve the issue and will provide an update as soon as possible. We apologize for any inconvenience this may have caused.
Apr 28, 13:30 PDT
Apr 27, 2021
Unified Classroom: 504 Error Accessing Login Page
Resolved - The issue has been resolved and no further login issues were reported throughout the day.
Apr 27, 12:46 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 07:24 PDT
Update - We are continuing to investigate this issue.
Apr 27, 07:02 PDT
Investigating - We are currently investigating an issue with users experiencing a 504 error on the Unified Classroom Sign In page. We will update further when this is resolved.
Apr 27, 07:01 PDT
Apr 26, 2021
Schoology Status Update - Assessments
Resolved - The incident has been resolved. Course assessment results are now processing without a delay. Any remaining assessments will process and users do not need to resubmit their attempt.

If you continue to experience any difficulty, please reach out to the Schoology Help Desk for further assistance. Thank you for your patience.
Apr 26, 10:04 PDT
Investigating - Some users are experiencing a delay in viewing course assessment results while using Schoology Learning. We are investigating and will provide further updates.
Apr 26, 09:40 PDT
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