PowerPack - The Flex Mailer outage is currently impacting non-Canadian customers.
Investigating - We are currently investigating reports of a Flex Mailer outage affecting non-Canadian customers. This outage is preventing the successful sending of Flex Mailer emails from SIS. We expect this issue to be temporary and are working diligently to resolve it. Regular updates will be provided as we make progress towards a resolution.
May 16, 2025 - 07:51 PDT
Uptime over the past 90 days. View historical uptime.
Allovue Operational
Allovue Allocate Operational
Allovue Budget Operational
Allovue Manage Operational
Analytics & Insights Operational
Atrieve Operational
ADS04 Operational
ADS03 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
Attendance Intervention Suite Operational
Behavior Support Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
Curriculum & Instruction ? Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
MyPowerHub Operational
Naviance Operational
Performance Matters Operational
PowerPack Partial Outage
Early Warning System (EWS) Operational
Enhanced PowerLunch Operational
Flex Mailer Partial Outage
Locker Management Operational
Service Manager Operational
Student Alert Management Operational
Web Reports Operational
Utility Dashboard Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Learning Operational
Schoology Operational
SchoolMessenger Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
Special Programs Operational
Unified Talent Operational
Applicant Tracking Operational
Applicant Tracking Enterprise Operational
Candidate Assessment Operational
Coaching & Mentoring Operational
Employee Records Operational
Perform Operational
Perform Enterprise Operational
Professional Learning Operational
SchoolSpring Job Board Operational
SmartFind Express (Absence Management) Operational
Support Tools Operational
90 days ago
100.0 % uptime
Today
PowerSchool Community Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Case Portal Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Enrollment Version 25.5.0.0 Upgrade May 16, 2025 18:00-22:00 PDT

PowerSchool will be deploying version 25.5.0.0 of Enrollment to your server. The application will remain online during the maintenance window.
Posted on May 09, 2025 - 05:34 PDT

Special Programs Version 25.5.0.0 Upgrade May 16, 2025 18:30 - May 17, 2025 02:30 PDT

PowerSchool will be deploying version 25.5.0.0 of Special Programs to the Production Environment. During the maintenance window the system availability will be limited.
Posted on May 12, 2025 - 05:02 PDT

BusinessPlus OS Patching for Non-Production Servers May 16, 2025 23:00 - May 17, 2025 11:00 PDT

The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production servers. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot. Downtime is Intermittent throughout the downtime window.
Posted on May 14, 2025 - 10:46 PDT

BusinessPlus OS Patching for Non-Production Servers May 17, 2025 00:00 - May 18, 2025 12:15 PDT

The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production servers. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot. Downtime is majority of the downtime window.
Posted on May 14, 2025 - 05:04 PDT

Naviance Scheduled Maintenance May 17, 2025 01:00-05:00 PDT

PowerSchool will be performing system maintenance on Naviance on Saturday, May 17. The System will be unavailable during this window.
Posted on May 07, 2025 - 09:22 PDT

PowerSchool SIS State/Provincial Reporting Version 25.5.1.0 Upgrade May 17, 2025 18:00 - May 18, 2025 03:00 PDT

We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.5.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Posted on May 13, 2025 - 05:18 PDT
May 16, 2025

Unresolved incident: PowerPack - The Flex Mailer outage is currently impacting non-Canadian customers..

May 15, 2025

No incidents reported.

May 14, 2025
MyPowerHub Release Notification (25.5.1.0)
Completed - The scheduled maintenance has been completed.
May 14, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 17:00 PDT
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub (25.5.1.0). The application will remain online during the maintenance window.
There is no downtime associated with this maintenance.
May 13, 09:40 PDT
Multiple products are facing intermittent issue due to an IMPERVA Outage.
Resolved - The issue reported for Multiple products facing intermittent issue due to Imperva Outage has been resolved and this incident has been closed.
May 14, 11:26 PDT
Monitoring - We have noted that the systems have stabilized following the IMPERVA outage. We will continue to monitor the application to ensure consistent performance and that critical functionality remains intact.
May 14, 10:31 PDT
Investigating - We are investigating reports of IMPERVA issue within multiple products and we are diligently working to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution
May 14, 09:58 PDT
May 13, 2025

No incidents reported.

May 12, 2025
Professional Learning & Perform Enterprise Version 25.5.0.1 Upgrade
Completed - The scheduled maintenance has been completed.
May 12, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:00 PDT
Scheduled - PowerSchool will be deploying version 25.5.0.1 of Professional Learning and Perform Enterprise to your server. During the maintenance window the system availability will be limited.
May 9, 14:34 PDT
May 11, 2025
May 10, 2025
Atrieve - SK06 Application Currently Unavailable
Resolved - This incident has been resolved.
May 10, 15:50 PDT
Monitoring - This incident has been resolved. Our teams will continue to monitor the systems as they return to full operations.
May 9, 13:07 PDT
Investigating - This incident has re-occurred and our teams are actively working to restore access.
May 9, 12:50 PDT
Monitoring - This incident has been resolved. Our teams will continue to monitor the systems as they return to full operations.
May 9, 12:46 PDT
Investigating - We are currently investigating an issue impacting access to Atrieve for customers on SK06. We are actively working to resolve this incident.
May 9, 12:32 PDT
BusinessPlus BETPA Firewall Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 09:00 PDT
Scheduled - PowerSchool is performing BETPA Firewall maintenance on BusinessPlus. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
May 5, 06:53 PDT
PowerSchool eSchoolPlus SIS Version 25.4.0.0 Release for Production Environment
Completed - The scheduled maintenance has been completed.
May 10, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 23:00 PDT
Scheduled - We are updating PowerSchool eSchoolPlus SIS to version 25.4.0.0. The application will be unavailable for the majority of the maintenance window.
May 7, 09:51 PDT
Special Programs Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 04:30 PDT
Scheduled - PowerSchool will be performing system maintenance on Special Programs, which includes a monthly server restart. System availability will be limited during the maintenance window.
Apr 28, 05:20 PDT
May 9, 2025
OS Patching reboot for eSchoolPlus and Cognos Servers
Completed - The scheduled maintenance has been completed.
May 9, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:00 PDT
Scheduled - PowerSchool is performing a full VM restart to complete OS patching for PowerSchool eSchoolPlus SIS and Cognos servers. The application will be unavailable for the majority of the maintenance window.
Apr 25, 05:56 PDT
May 8, 2025
PowerSchool SIS State/Provincial Reporting Version 25.5.1.0 Upgrade Early Deployment
Completed - The scheduled maintenance has been completed.
May 8, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.5.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
May 5, 06:52 PDT
May 7, 2025
MyPowerHub Release Notification
Completed - The scheduled maintenance has been completed.
May 7, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:00 PDT
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub (25.5.0.0). The application will remain online during the maintenance window.
There is no downtime associated with this maintenance.

Release notes: Minor bug fixes and UI improvements.
May 6, 07:35 PDT
May 6, 2025
SchoolMessenger Communicate SAML Login Errors in Canada
Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
May 6, 18:43 PDT
Monitoring - At this time, we have resolved this issue. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web or chat through our PowerSchool Community.
May 6, 12:14 PDT
Investigating - We are aware of an intermittent issue with Communicate accounts in Canada using SAML experiencing errors when trying to log in. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
May 6, 11:44 PDT
Atrieve - BC09 Application Currently Unavailable
Resolved - This incident has been resolved.
May 6, 13:46 PDT
Update - This incident has been resolved. Our teams will continue to monitor the systems as they return to full operations.
May 6, 13:37 PDT
Monitoring - This incident has been resolved. Our teams will continue to monitor the systems as they return to full operations.
May 6, 13:36 PDT
Investigating - We are currently investigating an issue impacting access to Atrieve for customers on BC09. Certain functions within Atrieve are not working and we are actively working to resolve this incident.
May 6, 13:25 PDT
May 5, 2025
efinancePlus- EAC module outage for all efinancePlus users using version 23.10
Resolved - The Issue reported for EAC module outage for all efinancePlus users using version 23.10 has been resolved and this incident has been closed.
May 5, 07:48 PDT
Investigating - We are investigating reports of eFinancePlus Hosted Customers are not able to access Employee Access Center (EAC), they are receiving an error '404 - File or Directory is not found within eFinancePlus. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
May 5, 06:42 PDT
May 4, 2025
PowerSchool SIS State/Provincial Reporting Escalation 25.4.3.1 Release for NM
Completed - The scheduled maintenance has been completed.
May 4, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.4.3.1. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Apr 28, 05:17 PDT
May 3, 2025
Businessplus
Completed - The scheduled maintenance has been completed.
May 3, 12:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 00:00 PDT
Scheduled - The PowerSchool team is conducting a full VM restart to complete OS patching on your BusinessPlus production servers. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS patching server reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without requiring a reboot.
May 2, 11:16 PDT
PowerSchool SIS Full VM Restart to Complete OS Patching
Completed - The scheduled maintenance has been completed.
May 3, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 15:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.

This maintenance will impact US & Canada customers only. Below is the breakdown of the schedule for different regions:

• East: May 2, 2025, 3:00 PM PST to May 3, 2025, 9:00 AM PST
• West: May 2, 2025, 6:00 PM PST to May 3, 2025, 9:00 AM PST
• Canada: May 2, 2025, 6:00 PM PST to May 3, 2025, 9:00 AM PST
• Central: May 2, 2025, 6:00 PM PST to May 3, 2025, 9:00 AM PST
• NCDPI: May 2, 2025, 6:00 PM PST to May 3, 2025, 6:00 AM PST
Apr 30, 11:38 PDT
eFinancePlus Version 22.4.44.0 & 23.10.19.0 Upgradepgrade
Completed - The scheduled maintenance has been completed.
May 3, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 23:30 PDT
Scheduled - PowerSchool will be deploying version 22.4.44.0 & 23.10.19.0 of eFinancePlus to the Production Environment. The application will be unavailable for the majority of the maintenance window.
May 2, 04:22 PDT
May 2, 2025
eFinancePlus Maintenance
Completed - The scheduled maintenance has been completed.
May 2, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 20:00 PDT
Scheduled - PowerSchool is performing system maintenance on eFinancePlus which includes Full VM restart to complete OS patching. The application will be unavailable for the majority of the maintenance window.
May 2, 02:28 PDT
PowerSchool SIS Full VM Restart to Complete OS Patching
Completed - The scheduled maintenance has been completed.
May 2, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 18:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.

This maintenance will impact International Customers operating Sunday to Thursday.
Apr 30, 11:30 PDT
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