PowerSchool Products Status

All Systems Operational

About This Site

Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

BusinessPlus Operational

Cognos Reporting Operational

eFinancePlus Operational

Enrollment Operational

Enrollment Express/ECollect Operational

eSchoolPlus SIS Operational

iNow SIS Operational

Naviance Operational

Perform Enterprise & Professional Learning Operational

Performance Matters Operational

PowerSchool Community Operational

PowerSchool L4U Operational

PowerSchool Learning Operational

PowerSchool SIS Operational

PowerSchool Special Programs Operational

Schoology Operational

Trillium SIS Operational

Unified Classroom Operational

Atrieve Operational

AB02 Operational

BC03 Operational

MB04 Operational

AB05 Operational

SK06 Operational

AB07 Operational

BC08 Operational

BC09 Operational

BC11 Operational

ON13 Operational

ADS03 Operational

ADS04 Operational

ADS05 Operational

ADS06 Operational

ADS07 Operational

ADS08 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Businessplus, eSchoolPlus, eFinancePlus, IEPPlus, PerformancePlus, and Cognos Reporting System Maintenance Sep 25, 6am – 2pm PDT Sep 25, 06:00-14:00 PDT

This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Saturday, September 25, 2021 6:00 am - 2:00 pm PDT

Products impacted: Businessplus, eSchoolPlus, eFinancePlus, IEPPlus, PerformancePlus, and Cognos Reporting

Reason for Maintenance: We are performing system maintenance for customers on the PowerSchool products listed above. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Sep 16, 13:40 PDT

Special Programs 21.6.3.0 Scheduled Release Oct 1, 7pm – Oct 2, 3:30am PDT Oct 1, 19:00 - Oct 2, 03:30 PDT

This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: Special Programs

Maintenance Window: Friday, October 1, 2021 7:00 pm – Saturday, October 2, 2021 3:30am PDT
Reason for Maintenance: We are updating PowerSchool Special Programs to version 21.6.3.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Sep 17, 13:10 PDT

Past Incidents

Sep 20, 2021

No incidents reported today.

Sep 19, 2021

PowerSchool SIS 21.4.4.0 Core and 21.9.1.1 Compliance Releases Sep 18, 3pm – Sep 19, 7am PDT

Completed - The scheduled maintenance has been completed.
Sep 19, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 15:01 PDT

Scheduled - This is a notice for an upcoming application update that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: PowerSchool SIS

Maintenance Window: Saturday, September 18th, 2021 3:00pm - Sunday, September 19th, 2021 7:00am PDT

Reason for Maintenance: We are updating PowerSchool SIS Core to 21.4.4.0 and PowerSchool SIS Compliance to 21.9.1.1. There will be intermittent connectivity for the duration of the maintenance window. Customers with auto-update enabled will receive this update during the maintenance window.

Should you have any questions or to schedule your upgrade at an earlier date, please feel free to contact support through our PowerSchool Community help portal.
Sep 1, 12:47 PDT

Sep 18, 2021

PowerSchool eSchoolPlus 21.4.10.0 Release Sep 17, 9:00pm – Sep 18, 9:00am PDT

Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:02 PDT

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday, September 17, 2021 9:00pm - Saturday, September 18, 2021 9:00am PDT

Product: eSchoolPlus

Reason for Maintenance: We are updating PowerSchool eSchoolPlus to version 21.4.10.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 9, 12:03 PDT

PowerSchool eFinancePlus Releases Sep 17, 9:00pm – Sep 18, 9:00am PDT

Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:02 PDT

Scheduled - This is a updated notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see the updated details below.

Maintenance Window: Friday, September 17, 2021 9:00pm – Saturday, September 18, 2021 9:00am PDT

Product: eFinancePlus

Reason for Maintenance: We are updating PowerSchool eFinancePlus to versions 21.4.5.0 20.11.19.0, 19.4.38.0, 5.2.49.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 9, 12:01 PDT

PowerSchool Enrollment 21.9.0.0 Release Sep 17, 7:00pm - Sep 18, 2:00am PDT

Completed - The scheduled maintenance has been completed.
Sep 18, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:02 PDT

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: Enrollment

Maintenance Window: Friday, September 17, 2021 7:00pm – Saturday, September 18, 2021 2:00am PDT

Reason for Maintenance: We are updating PowerSchool Enrollment to version 21.9.0.0

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 9, 12:00 PDT

Sep 17, 2021

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

Atrieve BC03 Active Service Interruption

Resolved - Hosting performance has returned to normal operations.
Sep 14, 12:47 PDT

Monitoring - A fix has been implemented and Atrieve has returned to normal operations. We will continue to monitor the systems.
Sep 14, 12:23 PDT

Identified - We are currently experiencing a service disruption to Atrieve and are actively working to return service to normal operations.
Sep 14, 12:16 PDT

PowerSchool SIS: Service Disruption impacting Canada Users.

Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Sep 14, 11:16 PDT

Monitoring - At this time, we have resolved this issue. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web, or chat through our PowerSchool Community
Sep 14, 10:47 PDT

Identified - We have identified the issue and are working to resolve the issue. The team is currently working to address the issue. We apologize for the inconvenience this may have caused. We will continue to provide updates as they become available.
Sep 14, 10:11 PDT

Professional Learning Canadian Clients Only Site Outage

Resolved - All Canadian Professional Learning sites should now be accessible and the issue is now resolved. Our engineers will continue to monitor for any new issues that arise.
Sep 14, 11:01 PDT

Investigating - We are currently investigating an issue with Canadian Professional Learning Customers that may not be able to access the site. This applies to Canadian Customers only and is under investigation.
Sep 14, 10:44 PDT

Sep 13, 2021

No incidents reported.

Sep 12, 2021

PowerSchool SIS OS System Patching Sept 11, 6:00pm - Sep 12, 9:00am PDT

Completed - The scheduled maintenance has been completed.
Sep 12, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 PDT

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Saturday September 11, 2021 6:00 pm - Sunday September 12, 2021 9:00 am PDT
Product: PowerSchool SIS

Reason for Maintenance: We are performing operating system/security patching on PowerSchool SIS. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 1, 07:25 PDT

Sep 11, 2021

PowerSchool Special Programs OS System Patching Sep 11, 1am - 7am PDT

Completed - The scheduled maintenance has been completed.
Sep 11, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 01:01 PDT

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Saturday September 11, 2021, 1:00 am - 7:00 am PDT

Maintenance Window: Special Programs

Reason for Maintenance: We are performing operating system patching on the PowerSchool Special Programs. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 1, 07:26 PDT

PowerSchool Enrollment OS System Patching Sep 11, 12am - 5am PDT

Completed - The scheduled maintenance has been completed.
Sep 11, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 PDT

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Product: Enrollment

Maintenance Window: Saturday September 11, 2021, 12:00 am - 5:00 am PDT

Reason for Maintenance: We are performing operating system patching on the PowerSchool Enrollment product. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Sep 1, 07:27 PDT

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

Naviance Student Access Issues

Resolved - This Incident has been resolved.
Sep 8, 13:51 PDT

Monitoring - A fix has been applied, and our development team is continuing to monitor the results.
Sep 8, 13:40 PDT

Investigating - We are currently investigating reports of problems logging into Naviance Student.
Sep 8, 13:33 PDT

Unified Classroom- Error when logging in

Monitoring - The previously reported issues that some users may have experienced have since stabilized and we are seeing the normal operation of the system.
We will continue to monitor the situation to ensure that normal functionality continues.
Sep 8, 09:30 PDT

Investigating - We are aware of intermittent errors with Unified Classroom when logging in. We apologize for the inconvenience this may have caused and we are working diligently to restore full system functionality. We will provide updates as they become available.
Sep 8, 08:57 PDT

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.