All Systems Operational

About This Site

Welcome to the status page for the Support PowerSchool Products.

If you are looking for our Performance Matters Products, Please see the following link: http://statuspage.performancematters.com

PS SIS ? Operational
PS Registration Operational
PS Learning Operational
PS Special Programs Operational
PS Assessment & Analytics Operational
Unified Classroom Operational
eSchoolPlus Operational
iNow Operational
eFinance Plus Operational
Trillium SIS Operational
L4U Operational
Talent Ed Suite Operational
Recruit and Hire Operational
Hire Pro Operational
Records Operational
Talent Ed Suite Can Operational
Recruit and Hire Operational
Hire Pro Operational
Records Operational
Teacher Match Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 17, 2019

No incidents reported today.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019
Unified Classroom - Login Service Disruption
Resolved - We worked diligently and full functionality was restored to Unified Classroom. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve these issues. We strive to provide the best possible experience to our customers. Please don’t hesitate to contact PowerSchool Support with any questions.
Nov 12, 21:26 PST
Monitoring - A fix has been put in place and we are currently monitoring the situation. Thank you for your patience.
Nov 12, 15:03 PST
Investigating - We are aware of some users reporting issues when logging in to Unified Classroom. We are investigating and will update as soon as we have more information. We apologize for the inconvenience.
Nov 12, 14:30 PST
Unified Classroom - Login Service Disruption
Resolved - The PING service has been restarted and all users should be able to login. We apologize for any inconvenience.
Nov 12, 13:24 PST
Identified - We are aware of some users having issues when logging in to Unified Classroom. The PING Service is being restarted and Service should be restored within 10 minutes.
Nov 12, 13:15 PST
Nov 11, 2019

No incidents reported.

Nov 10, 2019
PowerSchool Unified Classroom 19.4.5.4 Emergency Release
Completed - The scheduled maintenance has been completed.
Nov 10, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 21:00 PST
Scheduled - We are updating Unified Classroom to version 19.4.5.4. There will be intermittent connectivity to the aforementioned application for the duration of the maintenance window.
Nov 9, 20:05 PST
Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019
Unified Classroom Class Pages and PowerSchool Learning
Resolved - We worked diligently and full functionality was restored to Learning and Class Pages. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve these issues. We strive to provide the best possible experience to our customers. Please don’t hesitate to contact PowerSchool Support with any questions.
Nov 4, 15:38 PST
Update - The information has finished propagating. We will continue to monitor the situation. Thank you for your patience while we worked to address the issue. We apologize for the inconvenience.
Nov 4, 08:32 PST
Monitoring - A fix has been put in place which is taking some time to propagate information. We will update as we have a more information.
Nov 4, 07:30 PST
Investigating - We are still seeing the issue occurring and are continuing investigation.
Nov 4, 06:35 PST
Monitoring - We have identified the issue, applied a fix, and are currently monitoring the situation.
Nov 4, 06:12 PST
Investigating - We are aware and currently investigating the reports of PowerSchool Learning users not seeing content and data update after saving. Updates will be provided as we have more information. We apologize for any inconvenience.
Nov 4, 04:35 PST
Unified Classroom - Dashboard - Extreme Slowness Being Experienced By Users
Resolved - Unified Classroom experienced extreme slowness which caused Degraded Performance that prevented users from navigating through Unified Classroom efficiently. Performance was restored today at 12:28 PM PST. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve these issues. We strive to provide the best possible experience to our customers. Please don’t hesitate to contact PowerSchool Support with any questions.
Nov 4, 12:35 PST
Investigating - We are currently investigating extreme slowness that some users are experiencing when trying to navigate the Dashboard area. This sometimes results in an error. We apologize for any inconvenience. Thank you for your patience.
Nov 4, 11:44 PST
Unified Classroom - Emergency Restart For PING Services
Resolved - The PING service has been restarted and all users should be able to login. We apologize for any inconvenience.
Nov 4, 11:32 PST
Monitoring - We are aware of some users receiving 504 timeouts when logging in to Unified Classroom. The PING Service is being restarted and Service should be restored within 10 minutes.
Nov 4, 11:22 PST
Nov 3, 2019

No incidents reported.

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