All Systems Operational

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Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Applicant Tracking Operational
Atrieve Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
ADS03 Operational
ADS04 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
eFinancePlus Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
Enrollment Operational
Enrollment Express/ECollect Operational
L4U Operational
Naviance Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PerformancePlus Operational
PowerPack Operational
Student Alert Management Operational
Early Warning System (EWS) Operational
Locker Management Operational
Flex Mailer Operational
Web Reports Operational
Utility Dashboard Operational
Enhanced PowerLunch Operational
Service Manager Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool Community Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Operational
Schoology Canada Operational
Schoology Operational
SmartFind Express Operational
Unified Classroom Behavior Support Operational
Unified Classroom Special Programs Operational
Unified Insights Operational
Unified Classroom Curriculum & Instruction ? Operational
SchoolMessenger Operational
SchoolMessenger Chat Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger Permission Click Operational
SchoolMessenger Presence Operational
SchoolMessenger SafeArrival Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Enrollment Express 23.12.0.0 Version Upgrade - December 10, 2023 Dec 10, 2023 19:00 - Dec 11, 2023 04:00 PST
PowerSchool will be deploying version 23.12.0.0 of Enrollment Express to your server. The application is expected to remain online during the maintenance window.
Posted on Dec 01, 2023 - 11:24 PST
Professional Learning and Perform Enterprise 23.12.0.0 Version Upgrade Dec 10, 2023 21:00 - Dec 11, 2023 03:00 PST
PowerSchool will be deploying version 23.12.0.0 of Professional Learning and Perform Enterprise to your server. During this time, system availability will be limited.
Posted on Nov 29, 2023 - 11:55 PST
Past Incidents
Dec 5, 2023

No incidents reported today.

Dec 4, 2023
Schoology Learning - Invalid adapter credentials error
Resolved - Our team has resolved this issue. Please reach out to support with any questions.
Dec 4, 12:23 PST
Monitoring - Our team has implemented a fix and is continuing to monitor the results. Thank you for your patience.
Dec 4, 10:38 PST
Investigating - Some users may encounter "your adapter credentials are invalid" when navigating to the PowerSchool System admin app in Schoology. We are investigating and will provide further updates as we have more information. Thank you for your patience.
Dec 4, 09:40 PST
Emerging Issue - Network related errors when accessing Forms in Parent Portal
Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers. We want to thank you again for your patience as we worked to resolve this.
Dec 4, 11:49 PST
Monitoring - Update with resolution: At this time, we have resolved this issue. While we continue to monitor this issue, please reach out to PowerSchool Support via phone, web, or chat through our PowerSchool Community if you continue to experience any issues.
Dec 4, 10:33 PST
Investigating - PowerSchool Support is aware this morning (10:30am Eastern, 4 December 2023) of an apparent issue facing multiple PowerSchool Hosted customers.

The Forms link in the Parent Portal is not allowing parents to access Forms and throwing a 502 or possibly 504 network error.
Workaround

As a temporary workaround, customers may wish to disable the SSO connectivity which allows for seamless uploading of documents via the Cloud Document Attachment element.

https://help.powerschool.com/t5/Ecollect-Forms-Knowledge-Base/Ecollect-Forms-Cloud-Document-Attachment-Element-for-Admins/ta-p/71776
Dec 4, 08:07 PST
Dec 3, 2023
Unified Insights 23.9.1.0 Version Upgrade
Completed - The scheduled maintenance has been completed.
Dec 3, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 16:32 PST
Scheduled - PowerSchool will be deploying version 23.9.1.0 of Unified Insights to your server. During this time, system availability will be limited
Nov 28, 13:57 PST
Dec 2, 2023
BusinessPlus Maintenance - Dec 1, 11:00 PM - Dec 2, 11:00 PM PT
Completed - The scheduled maintenance has been completed.
Dec 2, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:02 PST
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot. There will be intermittent connectivity during the duration of the window.
Nov 27, 07:16 PST
Performance Matters 23.11.0.0 Version Upgrade - December 2, 2023
Completed - The scheduled maintenance has been completed.
Dec 2, 14:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 06:00 PST
Scheduled - PowerSchool will be deploying version 23.11.0.0 of Performance Matters Assessment and Performance Matters Advanced Reporting to your server. During this time, system availability will be limited.
Nov 27, 13:16 PST
Dec 1, 2023
Nov 30, 2023
Currently experiencing login issues for Hosted eFinancePlus sites
Resolved - This incident has been resolved.
Nov 30, 06:28 PST
Update - We are continuing to monitor for any further issues.
Nov 30, 06:12 PST
Monitoring - A fix has been implemented to the start page and we are monitoring the results
Nov 30, 06:12 PST
Investigating - Customers are receiving an error while attempting to log in. Our team is investigating and will update when we have more information.
Nov 30, 05:25 PST
Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Professional Learning & Perform Enterprise 23.11.1.0 Version Upgrade
Completed - The scheduled maintenance has been completed.
Nov 27, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 21:00 PST
Scheduled - PowerSchool will be deploying version 23.11.1.0 of Professional Learning, and Perform Enterprise to your server. During this time, system availability will be limited.
Nov 16, 10:21 PST
Nov 26, 2023
Nov 25, 2023
Schoology Learning Maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:01 PST
Scheduled - PowerSchool is performing system maintenance on Schoology Learning. The application is expected to remain online during the maintenance window.
Nov 17, 09:29 PST
Nov 24, 2023

No incidents reported.

Nov 23, 2023
Performance Matters 23.10.4.0 Nov 22, 11:00 PM - Nov 23, 1:30 AM PT
Completed - The scheduled maintenance has been completed.
Nov 23, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 23:00 PST
Scheduled - PowerSchool will be deploying version 23.10.4.0 of Performance Matters Assessment, and Performance Matters Advanced Reporting to your server. The application is expected to remain online during the maintenance window.
Nov 21, 13:09 PST
Nov 22, 2023
Nov 21, 2023

No incidents reported.

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