Update - All PowerSchool Enrollment customers should now have access to their PowerSchool Enrollment system. We have resolved the issue with the scheduling service as well. All scheduled jobs should now be fully functional.

For PowerSchool SIS customers whose SIS is still impacted, there will be an issue with the data delivery/pre-population on demand functions.

We are continuing to monitor for any further issues.

Jul 19, 2024 - 14:29 PDT
Monitoring - All PowerSchool Enrollment customers should now have access to their PowerSchool Enrollment system.

For PowerSchool SIS customers whose SIS is still impacted, there will be an issue with the data delivery/pre-population on demand functions.

For customers on the https://registration.powerschool.com/ domain, certain scheduled jobs may not function as scheduled due to an issue with the scheduling service. We are currently working on resolving this issue.

We are continuing to monitor for any further issues.

Jul 19, 2024 - 13:59 PDT
Identified - PowerSchool Enrollment is currently being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Jul 19, 2024 - 05:17 PDT
Investigating - We are aware of a service interruption with PowerSchool Enrollment. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Jul 19, 2024 - 05:16 PDT
Update - All Special Programs customers should now have access to their Special Programs application. We are continuing to monitor for any further issues.
Jul 19, 2024 - 10:06 PDT
Update - The root cause of the issue was a Windows CrowdStrike update. We will continue to provide updates until the issue has been fully resolved. We appreciate your patience while we work to resolve this issue.
Jul 19, 2024 - 06:50 PDT
Monitoring - Special Programs servers are being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Jul 19, 2024 - 05:10 PDT
Update - We are continuing to monitor for any further issues.
Jul 19, 2024 - 09:37 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 2024 - 08:22 PDT
Investigating - We are currently investigating this issue.
Jul 19, 2024 - 05:12 PDT
Monitoring - All BusinessPlus customers should now have access to the affected systems. We will continue to monitor the situation and provide additional updates, if needed.
Jul 19, 2024 - 08:52 PDT
Investigating - The root cause of the issue was a Windows CrowdStrike update. We will continue to provide updates until the issue has been fully resolved.
Jul 19, 2024 - 07:09 PDT
Identified - We are aware of a service interruption with Analytics & Insights. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Jul 19, 2024 - 08:14 PDT
Investigating - Connected Intelligence is being impacted by the Microsoft Global Outage. Access to Connected Intelligence and customer data remains available but several source systems are impacted causing replication latency.

We will keep the status page update as and when new information is available.

Jul 19, 2024 - 05:45 PDT
Investigating - PowerSchool Ecollect/Enrollment Express - is currently being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Jul 19, 2024 - 05:20 PDT
Identified - PowerSchool SIS is currently being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Jul 19, 2024 - 05:15 PDT
Investigating - We are aware of a service interruption with PowerSchool SIS. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Jul 19, 2024 - 05:10 PDT

About This Site

PowerSchool customer support teams are working diligently to restore full service to outages for PowerSchool customers due to the CrowdStrike update for Windows. Please continue checking this page for updates.

Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Applicant Tracking Operational
Atrieve Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
ADS03 Operational
ADS04 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Degraded Performance
Connected Intelligence P20W Degraded Performance
eFinancePlus Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
Enrollment Operational
Enrollment Express/ECollect Major Outage
Naviance Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PowerPack Operational
Student Alert Management Operational
Early Warning System (EWS) Operational
Locker Management Operational
Flex Mailer Operational
Web Reports Operational
Utility Dashboard Operational
Enhanced PowerLunch Operational
Service Manager Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool Community Operational
PowerSchool SIS Major Outage
PowerSchool Trillium SIS Operational
Schoology Operational
Schoology Canada Operational
Schoology Operational
SchoolMessenger Operational
90 days ago
99.97 % uptime
Today
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
90 days ago
99.97 % uptime
Today
SmartFind Express Operational
Unified Classroom Behavior Support Operational
Unified Classroom Special Programs Operational
Unified Insights Partial Outage
Unified Classroom Curriculum & Instruction ? Operational
Allovue Operational
90 days ago
99.99 % uptime
Today
Allovue Allocate Operational
90 days ago
99.99 % uptime
Today
Allovue Budget Operational
90 days ago
99.99 % uptime
Today
Allovue Manage Operational
90 days ago
99.99 % uptime
Today
MyPowerHub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
BusinessPlus Maintenance Jul 19, 2024 23:00 - Jul 20, 2024 12:00 PDT
The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non - Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Posted on Jul 11, 2024 - 13:53 PDT
PowerSchool will be deploying version 24.7.0.0 of SmartFind Express Absence Management to your server. The application will remain online during the maintenance window.
Posted on Jul 16, 2024 - 14:02 PDT
Schoology Learning Maintenance Jul 20, 2024 06:00-12:00 PDT
PowerSchool is performing system maintenance on Schoology Learning. The application will be unavailable for the majority of the maintenance window.
Posted on Jul 17, 2024 - 17:29 PDT
Past Incidents
Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 13:17 PDT
Monitoring - All Atrieve customers should now have access to the affected systems. We will continue to monitor the situation and provide additional updates, if needed.
Jul 19, 08:49 PDT
Update - We are currently experiencing a service disruption across all major PowerSchool products due to a recent outage caused by CrowdStrike and Microsoft services. Our team is actively collaborating and working with the highest priority to restore normal operations. We apologize for any inconvenience this may cause and appreciate your understanding and patience during this time.
Jul 19, 07:01 PDT
Investigating - Atrieve is being impacted by the Microsoft Global Outage. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Jul 19, 05:50 PDT
Resolved - This issue has been resolved for eFinancePlus.
Jul 19, 11:11 PDT
Update - All eFinancePlus customers should now have access to the affected systems. We will continue to monitor the situation. We will provide additional updates, if needed.
Jul 19, 08:03 PDT
Update - The root cause of the issue was a Windows CrowdStrike update. We will continue to provide updates until the issue has been fully resolved.
Jul 19, 05:58 PDT
Monitoring - eFinancePlus systems are being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Jul 19, 04:47 PDT
Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Jul 19, 09:30 PDT
Monitoring - We have identified the issue and have applied a fix and are currently monitoring the system. We will send an update as we progress.
Jul 19, 05:21 PDT
Identified - Our teams continue to triage the system outage, and are closely monitoring the updates from Microsoft. We have observed that the Permission Click services are beginning to restore but some functionality may still be impacted. We will continue to provide updates here as they become available.
Jul 18, 20:40 PDT
Update - We have identified the cause of the system outage to be a performance issue on the Microsoft Azure Central platform. We are actively working with Microsoft teams to restore services. We will continue to provide you with regular updates as they become available.
Jul 18, 18:16 PDT
Investigating - Investigating - We are currently investigating a system outage being experienced on SchoolMessenger PermissionClick. PowerSchool teams have gathered in the war room to triage. We will send you another update in an hour.
Jul 18, 17:01 PDT
Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Jul 19, 09:30 PDT
Monitoring - We have identified the issue and have applied a fix and are currently monitoring the system. We will send an update as we progress.
Jul 19, 05:10 PDT
Identified - Our teams continue to triage the system outage and are closely monitoring the updates from Microsoft. We will continue to provide updates here as they become available.
Jul 18, 20:41 PDT
Update - We have identified the cause of the system outage to be a performance issue on the Microsoft Azure Central platform. We are actively working with Microsoft teams to restore services. We will continue to provide you with regular updates as they become available.
Jul 18, 18:15 PDT
Investigating - We are currently investigating a system outage being experienced on SchoolMessenger Presence platform. PowerSchool teams have gathered in the war room to triage. We will send you another update in an hour.
Jul 18, 16:59 PDT
Jul 18, 2024
Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:30 PDT
Scheduled - We are updating PowerSchool eSchoolPlus SIS compliance to version 24.6.1.2. Customers with auto-update enabled will receive this update. The application will be unavailable for the majority of the maintenance window.
Jul 16, 14:08 PDT
Completed - The scheduled maintenance has been completed.
Jul 17, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State Reporting Content to version 24.7.2.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Jul 16, 14:07 PDT
Jul 16, 2024
Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:30 PDT
Scheduled - This is a notice for upcoming maintenance conducted on our SaaS platform. We will be deploying the latest version of MyPowerHub to your server. The application will remain online during the maintenance window.

There is no downtime associated with this maintenance. Please see the below details.

Release notes:
o Minor bug fixes and UI improvements.

For additional assistance after the update, please reach out to support through our PowerSchool Community Case Portal.

Jul 11, 13:58 PDT
Jul 14, 2024
Completed - The scheduled maintenance has been completed.
Jul 14, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 15:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes Full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Jun 28, 11:05 PDT
Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 15:30 PDT
Update - The scheduled maintenance has been completed.
Jul 13, 15:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 12:00 PDT
Scheduled - PowerSchool will perform system maintenance on Curriculum & Instruction starting Saturday, July 13th, 2024, 12:00 AM ET, through Sunday, July 14th, 11:59 PM ET. During this time, you may experience intermittent read-only access to your content.
Jul 11, 09:37 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:01 PDT
Scheduled - PowerSchool is performing system maintenance on Atrieve. The application will be unavailable for the majority of the maintenance window.
Jul 8, 10:58 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 21:00 PDT
Scheduled - PowerSchool will be deploying version 22.4.34.1, and 23.10.9.1 of eFinancePlus to your server. The application will be unavailable for the majority of the maintenance window.
Jul 11, 16:02 PDT
Jul 12, 2024
Completed - The scheduled maintenance has been completed.
Jul 12, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 18:00 PDT
Scheduled - PowerSchool is performing system maintenance on Unified Classroom Special Programs. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity. Please note that for all US time zones, it will begin at 6 PM local time.
Jun 28, 11:09 PDT
Completed - The scheduled maintenance has been completed.
Jul 12, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 18:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes Full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.

This maintenance will only impact the PowerSchool SIS Hosted customers located in international time zones from Sunday to Thursday.

Jul 1, 11:04 PDT
Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 20:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 20:00 PDT
Scheduled - PowerSchool will be conducting infrastructure maintenance on Unified Insights. During the maintenance window the system availability will be limited.
Jul 11, 13:52 PDT
Jul 10, 2024
Resolved - This incident has been resolved.
Jul 10, 14:12 PDT
Investigating - eFinancePlus is currently experiencing login errors for certain users accessing version 22.4. We are investigating the issue at this time
Jul 10, 13:07 PDT
Jul 9, 2024

No incidents reported.

Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 22:00 PDT
Scheduled - PowerSchool is performing system maintenance on Atrieve. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Jul 1, 11:18 PDT
Jul 7, 2024
Completed - The scheduled maintenance has been completed.
Jul 7, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 19:00 PDT
Scheduled - PowerSchool is performing Cognos Maintenance for eFinancePlus and eSchoolPlus SIS to restart servers and services following the application of Windows patches over the weekend. During this maintenance window, customers may experience intermittent connectivity.

Please note that this Cognos maintenance will not affect the eSchoolPlus SIS Host and eFinancePlus Host applications.

Jul 3, 11:40 PDT
Completed - The scheduled maintenance has been completed.
Jul 7, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 19:30 PDT
Scheduled - PowerSchool is performing system maintenance on Unified Insights, including updating encryption in all RDS instances. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Jul 3, 14:27 PDT
Completed - The scheduled maintenance has been completed.
Jul 7, 06:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 17:00 PDT
Scheduled - We are updating PowerSchool SIS State Reporting Content to version 24.7.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

This maintenance will impact PowerSchool SIS Hosted customers excluding those in NC, AL, Stride, and international time zones from Sunday to Thursday.

Jul 1, 11:10 PDT
Completed - The scheduled maintenance has been completed.
Jul 7, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 15:00 PDT
Scheduled - We are updating PowerSchool SIS Core Content to version 24.6.0.0. Customers with auto-update enabled content will receive this update during the maintenance window. During this time, system availability will be limited.
Jun 27, 09:37 PDT
Jul 6, 2024
Completed - The scheduled maintenance has been completed.
Jul 6, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 23:00 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Jul 1, 10:57 PDT
Completed - The scheduled maintenance has been completed.
Jul 6, 09:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 21:31 PDT
Scheduled - We are updating PowerSchool eSchoolPlus SIS compliance to version 24.6.0.0. Customers with auto-update enabled will receive this update. The application will be unavailable for the majority of the maintenance window.
Jun 28, 11:03 PDT
Completed - The scheduled maintenance has been completed.
Jul 6, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 21:30 PDT
Scheduled - PowerSchool will be deploying version 22.4.34.0, 23.10.9.0, and 20.11.72.0 of eFinancePlus to your server. The application will be unavailable for the majority of the maintenance window.
Jun 28, 11:02 PDT
Jul 5, 2024
Completed - The scheduled maintenance has been completed.
Jul 5, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 18:00 PDT
Scheduled - We are updating PowerSchool SIS to version 24.6.0.0. Customers with auto-update enabled content will receive this update during the maintenance window.During the maintenance window the system availability will be limited.

This maintenance will only impact the PowerSchool SIS Hosted customers located in international time zones from Sunday to Thursday.

Jul 1, 11:16 PDT