All Systems Operational

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Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Assessment & Analytics Operational
BusinessPlus Operational
Cognos Reporting Operational
Ecollect/Ecollect Forms Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express Operational
eSchoolPlus SIS Operational
IEPPlus Operational
iNow SIS Operational
Naviance Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PerformancePlus Operational
PowerSchool Community Operational
PowerSchool L4U Operational
PowerSchool Learning Operational
PowerSchool SIS Operational
PowerSchool Special Programs Operational
Schoology Operational
Trillium SIS Operational
Unified Classroom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 18, 2021

No incidents reported today.

May 17, 2021
PowerSchool Enrollment Express & Ecollect Forms
Resolved - This incident has been resolved.
May 17, 17:18 PDT
Monitoring - The previously reported issues, that some users may have experienced, has since stabilized and we are seeing normal operation of the system. We will continue to monitor the situation to ensure that normal functionality continues.
Apr 30, 15:24 PDT
Identified - PowerSchool has identified an issue that may cause a service disruption for those using PowerSchool Enrollment Express and / or Ecollect Forms. We apologize for the inconvenience this may have caused and we are working diligently to restore full system functionality. We will provide updates as they become available.
Apr 30, 14:46 PDT
May 16, 2021

No incidents reported.

May 15, 2021
PowerSchool eSchoolPlus Emergency 21.4.1.0 Release May 14, 9:00pm - May 15, 9:00am PDT
Completed - The scheduled maintenance has been completed.
May 15, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 21:00 PDT
Scheduled - This is a notice for an upcoming emergency maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday May 14, 2021 9:00pm - Saturday May 15, 2021 9:00am PDT

Product: eSchoolPlus

Reason for Maintenance: We are updating PowerSchool eSchoolPlus to version 21.4.1.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 13, 10:45 PDT
PowerSchool eFinancePlus Releases May 14 9:00pm - May 15 9:00am PDT
Completed - The scheduled maintenance has been completed.
May 15, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 21:00 PDT
Scheduled - This is a updated notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see the updated details below.

Maintenance Window: Friday May 14, 2021 9:00pm – Saturday May 15, 2021 9:00am PDT

Product eFinancePlus

Reason for Maintenance: We are updating PowerSchool eFinancePlus to version 20.11.11.0, 19.4.30, 5.2.41.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 10, 09:33 PDT
PowerSchool Enrollment 21.5.0.0 Release May 14, 7:00pm - May 15, 2:00am PDT
Completed - The scheduled maintenance has been completed.
May 15, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 19:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: Enrollment

Maintenance Window: Friday May 14, 2021 7:00pm - Saturday May 15, 2021 2:00am PDT

Reason for Maintenance: We are updating PowerSchool Enrollment to version 21.5.0.0

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 13, 13:30 PDT
May 14, 2021
May 13, 2021

No incidents reported.

May 12, 2021
Hosted eSchoolPlus SIS - Tasks Interruption
Resolved - We have successfully resolved this issue at this time, with both the Hosted West and now Hosted East backlogs cleared. Task processing continues as new Tasks are made, and no backlog of processes.

We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this. If you continue to experience any issues, please reach out to PowerSchool Support via phone, web, or chat through our PowerSchool Community.
May 12, 13:46 PDT
Update - The Hosted East Tasks continue to process, and the backlog of queued Task processes are nearly caught up. We appreciate your patience while we work to monitor and correct the issues you are experiencing. Please continue to check this status page for ongoing updates.
May 12, 13:33 PDT
Update - The Hosted East Task continue to process and the backlog is continuing to trend down. We appreciate your patience while we work to monitor and correct the issues you are experiencing. Please continue to check this status page for ongoing updates.
May 12, 12:34 PDT
Update - We are continuing to monitor the Hosted East Task processing and backlog, tasks are processing and backlog is continuing to trend down. We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates.
May 12, 11:33 PDT
Update - For eSchoolPlus SIS Hosted East, we are continuing to monitor the processes with the backlog continuing to trend down. We are seeing no errors, and new Task processes will be processed. We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates.
May 12, 10:23 PDT
Update - For eSchoolPlus SIS Hosted East, we are seeing a substantial reduction in Task process backlog. We are continuing to monitor the processes. We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates.
May 12, 09:17 PDT
Monitoring - We are continuing to monitor the Hosted East Task processing and backlog, tasks are processing and backlog is continuing to trend down. We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates.
May 12, 08:11 PDT
Update - The Tasks for Hosted East are processing again, with a positive trend. We are actively monitoring to ensure they continue, as the backlog gets processed. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web, or chat through our PowerSchool Community.
May 12, 07:15 PDT
Investigating - We are aware of a new service disruption with eSchoolPlus 21.4 Hosted East clients Impacting Tasks from running, and Task process backlog had not caught up yet. Hosted West Task backlog has been caught up. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
May 12, 06:38 PDT
Update - We are monitoring, and Tasks continue complete. However, there is still a backlog that will impact time of completion. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web, or chat through our PowerSchool Community.
May 11, 12:39 PDT
Monitoring - At this time, we have resolved this issue and the Tasks are processing again. Tasks will complete, however there is a backlog that will impact time of completion. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web, or chat through our PowerSchool Community.
May 11, 09:55 PDT
Update - We are continuing to investigate this issue.
May 11, 09:48 PDT
Update - We are aware of a partial service disruption with eSchoolPlus 21.4 Hosted clients Impacting Tasks from running. We continue to to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue
May 11, 08:19 PDT
Investigating - We are aware of a partial service disruption with eSchoolPlus 21.4 Hosted clients Impacting Tasks from running. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
May 11, 07:08 PDT
May 11, 2021
May 10, 2021

No incidents reported.

May 9, 2021
PowerSchool SIS OS System Patching May 8, 4:30pm - May 9, 12:30pm PDT
Completed - The scheduled maintenance has been completed.
May 9, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 17:30 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Saturday May 8, 2021 4:30 pm - Sunday May 9, 2021 12:30 pm PDT

Product: PowerSchool SIS

Reason for Maintenance: We are performing operating system/security patching on PowerSchool SIS. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 6, 09:52 PDT
May 8, 2021
PowerSchool eSchoolPlus 21.4.0.0 Release May 7, 9:00pm - May 8, 9:00am PDT
Completed - The scheduled maintenance has been completed.
May 8, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday May 7, 2021 9:00pm - Saturday May 8, 2021 9:00am PDT

Product: eSchoolPlus

Reason for Maintenance: We are updating PowerSchool eSchoolPlus to version 21.4.0.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 5, 12:00 PDT
PowerSchool Special Programs OS System Patching May 7, 10pm - May 8, 4am PDT
Completed - The scheduled maintenance has been completed.
May 8, 04:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Friday May 7, 2021 10:00 pm - Saturday May 8, 2021 4:00 am PDT

Maintenance Window: Special Programs

Reason for Maintenance: We are performing operating system patching on the PowerSchool Special Programs. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 5, 11:59 PDT
PowerSchool Enrollment OS System Patching May 7, 9pm - May 8, 3am PDT
Completed - The scheduled maintenance has been completed.
May 8, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Product: Enrollment

Maintenance Window: Friday May 7, 2021 9:00 pm - Saturday May 8, 2021 3:00 am PDT

Reason for Maintenance: We are performing operating system patching on the PowerSchool Enrollment product. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
May 5, 11:57 PDT
May 7, 2021
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Schoology Status Update - Managed Assessments
Resolved - The prior incident has been resolved.

If you continue to experience any difficulty, please reach out to the Schoology Help Desk for further assistance. Thank you for your patience.
May 4, 07:50 PDT
Investigating - Some end users may experience an issue when accessing a managed assessment that contains a shared passage question type.

We are investigating and will provide further updates as we have more information. We apologize for the inconvenience.
May 4, 07:20 PDT
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