Monitoring - We are observing signs of recovery and have verified that all services are currently operating as expected. Our team will continue to closely monitor application availability to ensure consistent performance and to confirm that all critical functionality remains intact.
Jul 17, 2025 - 13:25 PDT
Update - We are continuing to investigate the ETL processes and are currently assessing any potential impact on the dashboard data. We will share further updates as more information becomes available.
Jul 17, 2025 - 09:24 PDT
Investigating - We are currently investigating an issue where ETL (Extract, Transform, Load) failures have been observed for a subset of customers. Our internal teams are actively analyzing the root cause and working towards a resolution. We will provide further updates as more information becomes available.
Jul 17, 2025 - 08:04 PDT
PowerSchool will be deploying version 25.7.0.0 of Special Programs to the Production Environment. During the maintenance window the system availability will be limited. Posted on
Jul 08, 2025 - 10:04 PDT
PowerSchool will be deploying version 25.6.1.0 of PowerSchool eSchoolPlus SIS to the Production Environment. The application will be unavailable for the majority of the maintenance window. Posted on
Jul 15, 2025 - 07:42 PDT
The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production servers. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot. Posted on
Jul 15, 2025 - 22:21 PDT
We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.7.2.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
This maintenance will not impact customers in NC, AL, MS, Stride, and international customers operating on a Sunday-to-Thursday schedule. Posted on
Jul 16, 2025 - 08:37 PDT
We are updating PowerSchool SIS Core to version 25.7.0.0. Customers with auto-update enabled will receive the latest PS SIS Core version during the maintenance window. Please note that system availability will be limited during this time. Posted on
Jul 18, 2025 - 10:43 PDT
Completed -
The scheduled maintenance has been completed.
Jul 17, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:00 PDT
Scheduled -
We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.7.2.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Jul 14, 15:09 PDT
Completed -
The scheduled maintenance has been completed.
Jul 16, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 17:00 PDT
Scheduled -
This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub (25.7.2.0). The application will remain online during the maintenance window.
There is no downtime associated with this maintenance.
Jul 15, 22:23 PDT
Resolved -
The issue has been mitigated by our team and the incident has been closed.
Jul 14, 09:39 PDT
Monitoring -
All virtual machines hosted in the Azure East US zone have been successfully restarted, and all customer instances are now operational. We are currently monitoring application stability to ensure continued performance.
Jul 13, 11:24 PDT
Investigating -
We are investigating delays in the scheduled OS patching for the PS SIS US East environment. Services may be temporarily unavailable for some customers during this time.
Our teams are working to resolve the issue and restore full functionality. Further updates will be shared as they become available.
Jul 13, 10:15 PDT
Completed -
The scheduled maintenance has been completed.
Jul 13, 09:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 15:00 PDT
Scheduled -
PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
This maintenance will not impact NC customers.
Jul 2, 04:07 PDT
Completed -
The scheduled maintenance has been completed.
Jul 12, 02:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 01:30 PDT
Scheduled -
PowerSchool is performing system maintenance on Special Programs. During the maintenance window the system availability will be limited.
Jun 30, 09:14 PDT
Completed -
The scheduled maintenance has been completed.
Jul 11, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 18:00 PDT
Scheduled -
PowerSchool is performing system maintenance on PowerSchool SIS, which includes a Full VM Restart to Complete PowerSchool SIS OS Patching. The application will be unavailable for most of the maintenance window.
Jun 24, 05:27 PDT
Resolved -
The Talkdesk vendor has implemented mitigation steps, and support engineers have confirmed successful login and functionality for chat and calls. Performance remains stable, and the incident is now resolved.
Jul 10, 12:59 PDT
Monitoring -
The Talkdesk vendor has implemented mitigation steps to address the issue. Following these actions, support engineers have confirmed that they are now able to log in to the application and successfully initiate both chat and call functionalities. We are currently monitoring the platform for continued stability and performance.
Jul 9, 15:39 PDT
Investigating -
We are currently experiencing an issue where multiple support engineers are unable to log in to the Talkdesk application for both calls and chats. Upon investigation, we have confirmed that this is a nationwide issue acknowledged by the Talkdesk vendor. We are closely monitoring the situation and will provide updates as more information becomes available.
Jul 9, 15:28 PDT
Completed -
The scheduled maintenance has been completed.
Jul 6, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 18:00 PDT
Scheduled -
We are updating PowerSchool SIS Core to version 25.6.0.0. Customers with auto-update enabled will receive the latest PS SIS Core version during the maintenance window. Please note that system availability will be limited during this time.
Jun 27, 10:13 PDT
Completed -
The scheduled maintenance has been completed.
Jul 5, 15:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 10:00 PDT
Scheduled -
PowerSchool will be conducting Infrastructure Firewall Maintenance on the PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, Allovue, Connected Intelligence, and DEX. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Jun 24, 05:24 PDT
Completed -
The scheduled maintenance has been completed.
Jul 5, 09:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:01 PDT
Scheduled -
PowerSchool will be deploying version 22.4.46.0, and 23.10.21.0 of eFinancePlus to your server. The application will be unavailable for the majority of the maintenance window.
Jul 4, 08:23 PDT
Completed -
The scheduled maintenance has been completed.
Jul 5, 09:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:00 PDT
Scheduled -
PowerSchool will be deploying version 25.6.0.0 of PowerSchool eSchoolPlus SIS to the Production Environment. The application will be unavailable for the majority of the maintenance window.
Jul 2, 04:04 PDT
Completed -
The scheduled maintenance has been completed.
Jul 4, 23:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 21:00 PDT
Scheduled -
PowerSchool is performing OS patching reboot for eFinancePlus, eSchoolPlus SIS, and Cognos servers. These applications will be unavailable for most of the maintenance window.
Jul 4, 05:34 PDT