Service Under Maintenance

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Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Applicant Tracking Operational
Atrieve Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
ADS03 Operational
ADS04 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
BusinessPlus Operational
Cognos Reporting Operational
eFinancePlus Under Maintenance
Enrollment Operational
Enrollment Express/ECollect Operational
L4U Operational
Naviance Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PerformancePlus Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool Community Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Operational
Schoology Canada Operational
Schoology Operational
SmartFind Express Operational
Unified Classroom Behavior Support Operational
Unified Classroom Special Programs Operational
Unified Insights Operational
Unified Classroom Curriculum & Instruction ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
BusinessPlus - Maintenance - Dec 9, 11:00 PM - Dec 10, 11:00 PM PT Dec 9, 2022 23:00 - Dec 10, 2022 23:00 PST
We are performing System Patching Maintenance on the BusinessPlus application. The application will be unavailable for the majority of the window. Customers may experience intermittent connectivity during the maintenance window.
Posted on Nov 21, 2022 - 09:42 PST
PowerSchool PLUS Products Maintenance - December 10 2022 9 AM - 11 AM Dec 10, 2022 09:00-11:00 PST
We will be executing Operation System maintenance for all PLUS products. Downtime is expected to be minimal during the maintenance window.
Posted on Dec 01, 2022 - 11:27 PST
PowerSchool SIS - Maintenance - Dec 10, 3:00 PM - Dec 11, 12:00 PM PT Dec 10, 2022 15:00 - Dec 11, 2022 12:00 PST
We are performing operating system patching on your PowerSchool SIS system. The application will be available for the majority of the window. However, customers may experience intermittent connectivity during the maintenance window.
Posted on Dec 01, 2022 - 10:02 PST
Unified Classroom Special Programs 22.11.0.0 - December 16, 2022 , 6:00 PM - Saturday, December 17, 2022, 1:00 AM PT Dec 16, 2022 18:00-23:00 PST
We will be deploying version 22.11.0.0 to the Unified Classroom Special Programs application. During this time, system availability will be limited.
Posted on Dec 01, 2022 - 10:03 PST
Enrollment Express and Ecollect Forms Network Infrastructure Maintenance - December 16 2022, 10:30 PM - Saturday, December 17, 2022, 4:30 AM PT Dec 16, 2022 22:30 - Dec 17, 2022 04:30 PST
On Friday, Dec 16, 2022, we will execute network security and infrastructure maintenance. The maintenance window will start at 10:30pm PST and end at 4:30am PST. All Enrollment Express and Ecollect services will be inaccessible during this time. If you experience any issues after this window, please submit a ticket through Support.
Posted on Dec 01, 2022 - 10:05 PST
Past Incidents
Dec 5, 2022
Professional Learning 22.10.2.0 Dec 4, 9:00 PM - Dec 5, 3:00 AM PT
Completed - The scheduled maintenance has been completed.
Dec 5, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 21:00 PST
Scheduled - We will be deploying version 22.10.2.0 of Professional Learning. During this time, system availability will be limited.
Nov 21, 09:45 PST
Dec 4, 2022
Enrollment Express 22.12.0.0 Dec 4, 6:00 PM - Dec 4, 11:00 PM PT
Completed - The scheduled maintenance has been completed.
Dec 4, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 18:00 PST
Scheduled - We are updating Enrollment Express and eCollect Forms to version 22.12.0.0 The release notes for this version will be available in the PowerSchool Release Notes
Nov 21, 09:46 PST
PowerSchool eSchoolPlus SIS 22.11.0.2 Dec 3, 8:00 PM - Dec 4, 8:00 AM PT
Completed - The scheduled maintenance has been completed.
Dec 4, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 20:00 PST
Scheduled - We are updating eSchoolPlus to Compliance version 22.11.0.2. Customers may experience downtime during the maintenance window.
Dec 1, 09:57 PST
Dec 3, 2022
PowerSchool SIS Compliance and Core Dec 3, 3:00 PM – Dec 4, 6:00 AM PT
Completed - The scheduled maintenance has been completed.
Dec 3, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 15:00 PST
Scheduled - We are updating PowerSchool SIS State and Province Reporting Content to version 22.11.3.0. and PowerSchool SIS Core version to 22.11.0.0. Customers with auto-update enabled Content will receive this update during the maintenance window.
Nov 30, 08:11 PST
SmartFind Express Absence Management 22.12.0.0 - December 3, 2022
Completed - The scheduled maintenance has been completed.
Dec 3, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 05:00 PST
Scheduled - We are updating SmartFind Express Absence Management to version 22.12.0.0. Customers will not experience downtime during the maintenance window.
Dec 1, 10:00 PST
eFinancePlus Releases Dec 2, 8:00 PM - Dec 3, 8:00 AM PT
Completed - The scheduled maintenance has been completed.
Dec 3, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 20:00 PST
Scheduled - We are updating eFinancePlus to versions 19.4.67.0, 20.11.48.0, and 22.4.10.0. Customers may experience downtime during the maintenance window.
Nov 30, 08:12 PST
Dec 2, 2022
Atrieve is currently experiencing degradation and may not be available
Resolved - This incident has been resolved.
Dec 2, 16:00 PST
Monitoring - A fix has been implemented and we are closely monitoring results. At this time, Atrieve has returned to normal operations.
Nov 29, 10:07 PST
Update - We are continuing to work towards resolving the degradation being experienced in Atrieve.
Nov 29, 09:30 PST
Investigating - We are currently investigating performance degradation being experienced when using Atrieve.
Nov 29, 08:52 PST
Atrieve is currently unavailable
Resolved - Atrieve is now operating at normal levels and we will continue to monitor.
Dec 2, 14:01 PST
Investigating - We are currently investigating an issue impacting the availability of Atrieve. Our Escalation Team is actively working to resolve the issue at this time.
Dec 2, 13:45 PST
Major Outage ADS03
Resolved - The ADS03 outage is resolved and services are back up and running.
Dec 2, 08:57 PST
Monitoring - Services have been restored to ADS03 and we are continuing to monitor.
Dec 2, 07:58 PST
Investigating - We are currently actively investigating a major outage on ADS03. ADS is currently not working For ADS03 Customers.
Dec 2, 06:39 PST
PowerSchool SIS Compliance 22.11.3.0 Dec 1, 6:00 PM - Dec 2, 3:00 AM PT (Wisconsin Customers Only)
Completed - The scheduled maintenance has been completed.
Dec 2, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 19:00 PST
Scheduled - We are updating PowerSchool SIS State and Province Reporting Content to version 22.11.3.0. Customers with auto-update enabled Content will receive this update during the maintenance window.
Dec 1, 09:51 PST
Dec 1, 2022
Atrieve - Maintenance - Nov 30, 10:00 PM - Dec 1, 2:00 AM PT
Completed - The scheduled maintenance has been completed.
Dec 1, 02:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 22:00 PST
Scheduled - Wednesday, November 30, 2022, 10:00 PM - Thursday, December 1, 2022, 2:00 AM PT
Nov 21, 09:44 PST
Nov 30, 2022
Nov 29, 2022
Nov 28, 2022
Atrieve is currently non-responsive
Resolved - This incident has been resolved. We will continue to monitor closely.
Nov 28, 13:47 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 10:22 PST
Update - The Escalation Team continues to actively investigate the issues being experienced with Atrieve.
Nov 28, 09:19 PST
Investigating - Our Escalation Team is currently investigating performance degradation and non-responsiveness of Atrieve.
Nov 28, 08:34 PST
Nov 27, 2022

No incidents reported.

Nov 26, 2022
Performance Matters Assessment 22.11.0.0 Nov 25, 8:30 PM - Nov 26, 4:30 AM PT
Completed - The scheduled maintenance has been completed.
Nov 26, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:30 PST
Scheduled - We are updating PowerSchool Performance Matters Assessment to version 22.11.0.0. The application should remain online during the duration of the Maintenance Window.
Nov 21, 09:43 PST
PowerSchool: eFinancePlus - Maintenance - November 25th 9pm to 2am
Completed - The scheduled maintenance has been completed.
Nov 26, 02:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 21:00 PST
Scheduled - We are performing operating system patching on your eFinancePlus system. The application will be available for the majority of the window. However, customers may experience intermittent connectivity during the maintenance window.
Nov 15, 12:08 PST
Nov 25, 2022
Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
PowerSchool SIS Emergency Compliance 22.11.2.0 Nov 21, 5:30 PM - Nov 22, 3:00 AM PT
Completed - The scheduled maintenance has been completed.
Nov 22, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 17:30 PST
Scheduled - We are updating PowerSchool SIS State and Province Reporting Content to version 22.11.2.0. Customers with auto-update enabled Content will receive this update during the maintenance window.

States Impacted: MD and OH
Nov 21, 09:41 PST
Nov 21, 2022
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