PowerSchool Products Status

All Systems Operational

About This Site

Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

BusinessPlus Operational

Cognos Reporting Operational

eFinancePlus Operational

Enrollment Operational

Enrollment Express/ECollect Operational

eSchoolPlus SIS Operational

iNow SIS Operational

Naviance Operational

Perform Enterprise & Professional Learning Operational

Performance Matters Operational

PerformancePlus Operational

PowerSchool Community Operational

PowerSchool L4U Operational

PowerSchool Learning Operational

PowerSchool SIS Operational

PowerSchool Special Programs Operational

Schoology Operational

Trillium SIS Operational

Unified Classroom Operational

Atrieve Operational

HOST02 Operational

HOST03 Operational

HOST04 Operational

HOST05 Operational

HOST06 Operational

HOST07 Operational

HOST08 Operational

HOST11 Operational

HOST12 Operational

HOST13 Operational

ADS03 Operational

ADS04 Operational

ADS05 Operational

ADS06 Operational

ADS07 Operational

ADS08 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Atrieve - network maintenance will impact access to Atrieve Jan 29, 01:00-05:00 PST

Network maintenance is required to be completed. During this maintenance window, Atrieve will be unavailable.

If you gain access to Atrieve while we are completing the maintenance work, you may lose connectivity unexpectedly. Our recommendation is to not access Atrieve during this required maintenance window.
Posted on Jan 25, 11:13 PST

PowerSchool Special Programs 21.11.1.0 Release Feb 4, 6pm – 10pm PST Feb 4, 18:00-22:00 PST

This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: Special Programs

Maintenance Window: Friday February 4, 2022 6:00 pm – 10:00pm PST

Reason for Maintenance: We are updating PowerSchool Special Programs to version 21.11.1.0.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Jan 20, 11:50 PST

Enrollment Express and eCollect Maintenance Feb 4, 6:30pm - Feb 5, 2am PST Feb 4, 18:30 - Feb 5, 02:00 PST

This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Product: Ecollect Forms, Enrollment Express

Maintenance Window: Friday February 4, 2022 6:30 pm – Saturday February 5, 2:00 am PST

Reason for Maintenance: We are performing system maintenance on the PowerSchool Enrollment product. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Jan 21, 11:52 PST

PowerSchool BusinessPlus OS System Patching Feb 11, 11pm - Feb 12, 11pm PST Feb 11, 23:00 - Feb 12, 23:00 PST

This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday February 11, 2022 11:00 pm - Saturday February 12, 2022 11:00 pm PST

Product: BusinessPlus

Reason for Maintenance: We are performing operating system patching on PowerSchool BusinessPlus. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Jan 26, 10:41 PST

Past Incidents

Jan 26, 2022

Atrieve - Bad Gateway error message displayed

Resolved - This incident is now resolved. A change was reverted and systems are returned to a fully operational status.
Jan 26, 09:30 PST

Investigating - We are currently investigating an incident where "Bad Gateway" is being presented to endusers in Atrieve when running reports, dashboards and in Task Authorixation. Our Engineering Team is actively working to address the issue.
Jan 26, 08:58 PST

Atrieve Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Jan 26, 09:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 09:16 PST

Scheduled - We are required to restart Atrieve to address a "bad gateway" error message being reported. During this time, Atrieve will be unavailable for up to 15 minutes.
Jan 26, 09:09 PST

Jan 25, 2022

eFinancePlus version 20.11 outage

Resolved - This incident has been resolved
Jan 25, 10:41 PST

Monitoring - A fix has been implemented and we're monitoring for any further issues.
Jan 25, 10:31 PST

Update - We are continuing to investigate this issue.
Jan 25, 08:54 PST

Investigating - We are currently investigating an issue that is impacting eFinancePlus 20.11 customer sites.
Jan 25, 08:52 PST

Jan 24, 2022

No incidents reported.

Jan 23, 2022

PowerSchool SIS OS System Patching Jan 22, 3:00pm - Jan 23, 6:00am PST

Completed - The scheduled maintenance has been completed.
Jan 23, 06:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 15:00 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Saturday January 22, 2022 3:00 pm - Sunday January 23, 2022 6:00 am PST

Product: PowerSchool SIS

Reason for Maintenance: We are performing operating system/security patching on PowerSchool SIS. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jan 10, 11:13 PST

Jan 22, 2022

PowerSchool eFinancePlus Releases Jan 21, 8:00pm – Jan 22, 8:00am PST

Completed - The scheduled maintenance has been completed.
Jan 22, 08:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:00 PST

Scheduled - This is a updated notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see the updated details below.

Maintenance Window: Friday January 21, 2022 8:00pm – Saturday January 22, 2022 8:00am PST

Product: eFinancePlus

Reason for Maintenance: We are updating PowerSchool eFinancePlus to versions 21.4.13.0, and 20.11.27.0 and 19.4.46.0, and 5.2.57.0. There will be intermittent connectivity for the duration of the maintenance window.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jan 20, 08:56 PST

PowerSchool Enrollment 22.1.0.1. Release Jan 21, 8:00pm - Jan 22, 8:00am PST

Completed - The scheduled maintenance has been completed.
Jan 22, 08:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:00 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is no downtime associated with this maintenance. Please see below details.

Product: Enrollment

Maintenance Window: Friday January 21, 2022 8:00pm – Saturday January 22, 2022 8:00am PST

Reason for Maintenance: We are updating PowerSchool Enrollment to version 22.1.0.1. The release notes for this version will be available in the PowerSchool Release Notes.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jan 21, 10:46 PST

PowerSchool eSchoolPlus 21.4.17.0 Release Jan 21, 8:00pm – Jan 22, 8:00am PST

Completed - The scheduled maintenance has been completed.
Jan 22, 08:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:00 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday January 21st, 2022 8:00pm - Saturday January 22nd, 2022 8:00am PST

Product: eSchoolPlus

Reason for Maintenance: We are updating PowerSchool eSchoolPlus to version 21.4.17.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jan 13, 11:16 PST

PowerSchool Cognos Reporting Maintenance Jan 22, 5:30am – 6:30am PST

Completed - The scheduled maintenance has been completed.
Jan 22, 06:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 05:30 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Saturday January 22, 2022 5:30 am – 6:30 am PST

Products impacted: Cognos Reporting

Reason for Maintenance: We are performing maintenance on the PowerSchool Cognos Reporting. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jan 21, 07:07 PST

PowerSchool Special Programs Maintenance Jan 21, 10pm – Jan 22, 4:00am PST

Completed - The scheduled maintenance has been completed.
Jan 22, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:00 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Friday January 21, 2022 10:00 pm – Saturday January 22, 4:00 am PST

Products impacted: Special Programs

Reason for Maintenance: We are performing maintenance on the PowerSchool Special Programs application. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jan 5, 09:16 PST

PowerSchool Enrollment OS System Patching Jan 21, 9pm – Jan 22, 2:00am PST

Completed - The scheduled maintenance has been completed.
Jan 22, 02:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 21:02 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Product: Enrollment

Maintenance Window: Friday January 21, 2022 9:00 pm – Saturday January 22, 2:00 am PST

Reason for Maintenance: We are performing operating system patching on the PowerSchool Enrollment product. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jan 5, 09:26 PST

Jan 21, 2022

Jan 20, 2022

Performance Matters - Delay it saving item edits

Resolved - We have resolved the issue with edits within the platform causing a delay and is back to fully functional.
Jan 20, 11:50 PST

Investigating - We have currently identified an issue with a delay when attempting to make edits to items, resources, and tests and attempting to save. Upon saving, the page will spin for 3-4 minutes before completing. We are working on the resolution currently and will update here as soon as more info becomes available.
Jan 20, 10:22 PST

Jan 19, 2022

PowerSchool SIS Compliance 22.1.1.1 Release Jan 18, 4:00pm – Jan 19, 6:00am PST

Completed - The scheduled maintenance has been completed.
Jan 19, 06:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 16:01 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Tuesday January 18th, 2022 4:00pm – Wednesday January 19th 6:00am PST

Product: PowerSchool SIS

States Impacted: CT, ND, NH, NM, OR, RI, UT, WA, WI

Reason for Maintenance: We are updating PowerSchool SIS State and Province Reporting Content to version 22.1.1.1. Customers with auto-update enabled Content will receive this update during the maintenance window.

Should you have any questions or would like to schedule your update for an earlier time, please feel free to contact support through our PowerSchool Community help portal.
Jan 14, 14:49 PST

Jan 18, 2022

PowerSchool SIS Compliance 22.1.1.1 Release Jan 17, 3:00pm – Jan 18, 6:00am PST

Completed - The scheduled maintenance has been completed.
Jan 18, 06:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 15:00 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Monday January 17th, 2022 3:00pm – Tuesday January 18th 6:00am PST

Product: PowerSchool SIS

States Impacted: AK, CA, ID, IL, KS, MA, MD, MI, NJ

Reason for Maintenance: We are updating PowerSchool SIS State and Province Reporting Content to version 22.1.1.1. Customers with auto-update enabled Content will receive this update during the maintenance window.

Should you have any questions or would like to schedule your update for an earlier time, please feel free to contact support through our PowerSchool Community help portal.
Jan 14, 14:47 PST

Jan 17, 2022

Jan 16, 2022

PowerSchool Cognos Reporting Maintenance Jan 16, 5:30am – 6:30am PST

Completed - The scheduled maintenance has been completed.
Jan 16, 06:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 05:30 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Sunday January 13, 2022 5:30 pm – 6:30 am PST

Products impacted: Cognos Reporting

Reason for Maintenance: We are performing maintenance on the PowerSchool Cognos Reporting. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jan 14, 13:09 PST

Jan 15, 2022

PowerSchool eSchoolPlus Maintenance Jan 15, 9:00am – 10:00am PST

Completed - The scheduled maintenance has been completed.
Jan 15, 10:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 09:00 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Saturday January 15, 2022 9:00 am - 10:00 am PST

Product: eSchoolPlus

Reason for Maintenance: We are performing system maintenance on PowerSchool eSchoolPlus. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jan 13, 11:42 PST

Jan 14, 2022

PowerSchool SIS Compliance 22.1.1.0 Release Jan 13, 4:00pm – Jan 14, 7:00am PST

Completed - The scheduled maintenance has been completed.
Jan 14, 07:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 16:00 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Thursday, January 13, 2022 4:00pm – Friday, January 14, 2022 7:00am PST

Product: PowerSchool SIS

States Impacted: AZ, GA, IA, IN, LA, ME, MN, MO, NE, NY, OH, PA, SC, TN, TX

Reason for Maintenance: We are updating PowerSchool SIS State and Province Reporting Content to version 22.1.1.0. Customers with auto-update enabled Content will receive this update during the maintenance window.

Should you have any questions or would like to schedule your update for an earlier time, please feel free to contact support through our PowerSchool Community help portal.
Jan 12, 11:27 PST

Jan 13, 2022

PowerSchool Cognos Reporting Maintenance Jan 13, 7pm – 8:00pm PST

Completed - The scheduled maintenance has been completed.
Jan 13, 20:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 19:00 PST

Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime expected for this maintenance. Please see below details.

Maintenance Window: Thursday January 13, 2022 7:00 pm – 8:00 am PST

Products impacted: Cognos Reporting

Reason for Maintenance: We are performing maintenance on the PowerSchool Cognos Reporting. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jan 12, 13:33 PST

Unable to add Performance Matters Common Assessments in Schoology

Resolved - This issue has been resolved as of the release last night and have received confirmation that all is now working as expected.
Jan 13, 12:24 PST

Monitoring - The fix was deployed and districts with established integration between Performance Matters and Schoology should be resolved. Teachers that previously were able to add Performance Matters Assessments to Schoology courses should again be successful. We are monitoring for any outstanding issues.
Jan 13, 06:17 PST

Identified - We have identified an issue with not being able to add Performance Matters Common Assessments within Schoology for those that utilize the integration. We are planning to release a fix this evening that should resolve the issue. All updates will be posted here as more information becomes available.
Jan 12, 09:59 PST

Jan 12, 2022