Monitoring - We have implemented a fix for the issue impacting SIS. Early indicators show that services are recovering, and users should begin to see improved performance. Our teams are actively monitoring the system to ensure stability and full restoration of service.
May 13, 2026 - 15:12 PDT
Identified - We have identified the cause for the ongoing issue in PowerSchool SIS and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
May 13, 2026 - 13:24 PDT
Investigating - We are investigating reports of login and performance issues within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
May 13, 2026 - 10:41 PDT
Monitoring - A fix has been deployed by our Vendors to address the performance issues within Atrieve. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
May 13, 2026 - 13:11 PDT
Identified - The cause of the issue within Atrieve has been identified. We have identified that the issue is related to a regional upstream service provider. Our team is actively monitoring the situation, and we will provide further updates as more information becomes available.
May 13, 2026 - 11:06 PDT
Investigating - We are currently investigating reports of users being unable to log in to Atrieve and experiencing performance issues. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
May 13, 2026 - 09:08 PDT
PowerSchool is releasing version UIHN_26.3.0.0 of Analytics & Insights to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity. Please pause any customizations and configuration changes to your environment during this scheduled maintenance period. Posted on
May 04, 2026 - 14:01 PDT
PowerSchool will be deploying version 26.5.0.0 of Special Programs to the Production Environment. During the maintenance window the system availability will be limited. Posted on
May 13, 2026 - 11:29 PDT
PowerSchool will be deploying version 26.4.1.0 of PowerSchool eSchoolPlus SIS to the Production Environment. The application will be unavailable for the majority of the maintenance window. Posted on
May 13, 2026 - 10:56 PDT
The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot. Posted on
May 08, 2026 - 12:21 PDT
We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.5.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited. Posted on
May 08, 2026 - 11:55 PDT
PowerSchool is performing a scheduled SFTP migration and IP address update for PowerSchool eSchoolPlus SIS, eFinancePlus, and Cognos. During this time, system availability will be limited specifically on the SFTP server; however, PowerSchool eSchoolPlus SIS, eFinancePlus, and Cognos will remain online. Posted on
May 13, 2026 - 10:38 PDT
Completed -
The scheduled maintenance has been completed.
May 13, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:00 PDT
Scheduled -
This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub 26.5.1.0. The application will remain online during the maintenance window.
There is no downtime associated with this maintenance. Please refer to the details below.
May 13, 11:16 PDT
Resolved -
The issue reported for HigherEd Employee Records has been resolved and this incident has been closed
May 11, 10:45 PDT
Monitoring -
We have deployed a fix to production that has resolved the issue in HigherEd Employee Records. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
May 11, 07:55 PDT
Investigating -
We are investigating reports of login issues within HigherEd Employee Records. Our team is working diligently to mitigate the reported issue and will continue to provide regular updates as we progress toward resolution.
May 11, 07:13 PDT
Completed -
The scheduled maintenance has been completed.
May 10, 09:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 15:00 PDT
Scheduled -
PowerSchool is performing system maintenance on PowerSchool SIS and Advanced Reports, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Apr 30, 10:48 PDT
Completed -
The scheduled maintenance has been completed.
May 10, 01:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 00:00 PDT
Scheduled -
PowerSchool will be performing scheduled system maintenance on the BusinessPlus environment, which includes relocating the TempDB from the C Drive to the T Drive on the "bvsdsql19tst1" server, along with TempDB file resizing and standardization activities to optimize disk utilization on the "ccf-sql-prd1" server. During this maintenance window, system availability will be limited.
May 7, 12:22 PDT
Completed -
The scheduled maintenance has been completed.
May 9, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 04:30 PDT
Scheduled -
PowerSchool will be performing system maintenance on Special Programs, which includes monthly server restart. System availability will be limited during the maintenance window.
May 1, 08:28 PDT
Completed -
The scheduled maintenance has been completed.
May 9, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:00 PDT
Scheduled -
PowerSchool is performing system maintenance on eFinancePlus which includes Vendor Punchout Module for eFinancePlus 25.7 multitenant environment. These applications will be unavailable for most of the maintenance window.
May 7, 13:38 PDT
Completed -
The scheduled maintenance has been completed.
May 8, 00:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:30 PDT
Scheduled -
PowerSchool will be performing system maintenance on eFinancePlus, which includes upgrading the Microsoft SQL Server 2022 instance to the latest cumulative update (CU 24, build 16.0.4245.2) on the VT-ERP257-SQL1 server. During the maintenance window, the application will be accessible most of the time; however, customers may experience intermittent connectivity.
May 7, 13:06 PDT
Completed -
The scheduled maintenance has been completed.
May 3, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 18:00 PDT
Scheduled -
We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.4.3.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Apr 30, 13:14 PDT
Completed -
The scheduled maintenance has been completed.
May 2, 12:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 23:00 PDT
Scheduled -
The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Apr 21, 05:45 PDT
Completed -
The scheduled maintenance has been completed.
May 2, 09:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 23:01 PDT
Scheduled -
PowerSchool will deploy versions 25.7.11.0, and 23.10.32.0 of eFinancePlus to the Production environment. Please note that the application will be unavailable for most of the maintenance window.
Apr 30, 10:57 PDT
Completed -
The scheduled maintenance has been completed.
May 1, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 21:00 PDT
Scheduled -
PowerSchool is performing OS patching reboot for eFinancePlus, eSchoolPlus SIS, and Cognos servers. These applications will be unavailable for most of the maintenance window.
Apr 21, 06:05 PDT
Completed -
The scheduled maintenance has been completed.
Apr 29, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 17:00 PDT
Scheduled -
This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub 26.4.4.0. The application will remain online during the maintenance window. There is no downtime associated with this maintenance. Please refer to the details below.
Apr 29, 12:02 PDT
Completed -
The scheduled maintenance has been completed.
Apr 29, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 21:00 PDT
Scheduled -
PowerSchool will be deploying version 26.4.0.1 of PowerSchool eSchoolPlus SIS to the Production Environment. The application will be unavailable for the majority of the maintenance window.
Apr 28, 10:19 PDT