Resolved -
This incident has been resolved.
Dec 12, 14:58 PST
Update -
We are continuing to monitor for any further issues.
Dec 12, 11:27 PST
Monitoring -
Steps have been completed to improve the SharePoint document repository performance and the associated system outages have now been resolved. Performance has been restored and we are continuing to monitor.
Dec 12, 10:23 PST
Identified -
An issue has been identified and this evening, our team will be taking steps to address the performance degradation being experienced with document attachments. After these actions, we will continue to monitor the application performance closely.
Dec 11, 15:21 PST
Update -
We are continuing our investigation into the performance issue affecting Atrieve-hosted SharePoint customers. Our team is diligently working to resolve the incident as swiftly as possible and we appreciate your patience and understanding during this time.
Dec 11, 08:51 PST
Investigating -
We continue investigating an issue that is intermittently impacting some Atrieve hosted SharePoint customers. Our team is working to address the incident as quickly as possible.
Dec 10, 11:23 PST