Update - We are continuing to work on a fix for this issue.
May 24, 14:15 PDT
Identified - The issue has been identified and a fix is being implemented.
May 24, 14:11 PDT
Investigating - We are currently experiencing an issue where end users may be prompted to log into AtrieveWeb using their AtrieveWeb login credentials. If you have forgotten your password, contact your district's Atrieve support representative or submit a case at help.powerschool.com to have your password reset.

Once the end user logs into AtrieveWeb with their credentials, the system works as expected.

May 24, 08:52 PDT

About This Site

Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Applicant Tracking Operational
Atrieve Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
ADS03 Operational
ADS04 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
BusinessPlus Operational
Cognos Reporting Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
Kickboard Operational
L4U Operational
Naviance Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PerformancePlus Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool Community Operational
PowerSchool iNow SIS Operational
PowerSchool Learning Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Operational
SmartFind Express Operational
Unified Classroom Operational
Unified Classroom Special Programs Operational
Unified Insights Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We are updating PowerSchool SIS State and Province Reporting Content to version 22.6.2.0. Customers with auto-update enabled Content will receive this update during the maintenance window. Customers located in the Pacific time or Alaska Daylight Time zones will be updated no earlier than 6pm PT.

States impacted: AK, CA, GA, IA, LA, ME, MI, MN, MO, NJ, NM, SC TX, VA, WA, WI and ON (Canada)

Posted on Jun 22, 14:33 PDT
We are updating PowerSchool Special Programs to version 22.6.0.0. There will be downtime during the duration of the Maintenace window.
Posted on Jun 22, 14:40 PDT
This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday, July 1st, 2022 8:00pm - Sunday, July 3rd, 8:00pm EDT

Product: PowerSchool SIS

Reason for Maintenance: We are completing maintenance of your environment. With this maintenance we are aiming to update configuration to improve your PowerSchool SIS environment. Your PowerSchool instance will be unavailable for an hour during the maintenance window above.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.

Posted on Jun 22, 14:35 PDT
We are updating PowerSchool eFinancePlus to versions 20.11.38.0, and 19.4.57.0. There will be intermittent connectivity for the duration of the maintenance window.
Posted on Jun 24, 11:11 PDT
Past Incidents
Jun 27, 2022
Completed - The scheduled maintenance has been completed.
Jun 27, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 21:00 PDT
Scheduled - We are updating Professional Learning to version 22.6.0.0. Customers may experience downtime during the maintenance window. Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jun 17, 10:14 PDT
Jun 26, 2022
Completed - The scheduled maintenance has been completed.
Jun 26, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 18:00 PDT
Scheduled - We are updating Ecollect Forms to version 22.6.0.0. The application will remain online during the maintenance window.
Jun 22, 14:38 PDT
Completed - The scheduled maintenance has been completed.
Jun 26, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 20:02 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday, June 24th 2022, 8:00pm - Sunday, June 26th, 8:00pm EDT

Product: PowerSchool SIS

Reason for Maintenance: We are completing maintenance of your environment. With this maintenance we are aiming to update configuration to improve your PowerSchool SIS environment. Your PowerSchool instance will be unavailable for an hour during the maintenance window above.

Jun 15, 08:39 PDT
Completed - The scheduled maintenance has been completed.
Jun 26, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 PDT
Scheduled - This is a notice for an upcoming application update that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: PowerSchool SIS

Maintenance Window: Saturday, June, 25th 2022 6:00 pm - Monday, June, 27th 2022, 3:00 am PDT

Reason for Maintenance: We are updating all PowerSchool SIS Core instances as follows:
• Customers on 20.11.4.3 or below (includes all customers on 20.x) with auto-update disabled will be updated to PowerSchool SIS 20.11.4.4
• Customers on 21.4.5.4 with auto-update disabled will be updated to PowerSchool SIS 21.4.5.5.
• Customers with auto-update enabled will be updated to PowerSchool SIS 21.11.4.3

We are performing operating system patching on the PowerSchool SIS product. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions or would like to schedule your upgrade for an earlier date, please feel free to contact support through our PowerSchool Community help portal.

Jun 23, 12:11 PDT
Completed - The scheduled maintenance has been completed.
Jun 26, 02:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Saturday, June, 25th 2022, 6:00 pm – Sunday, June, 26 2022, 2:30 am PDT

Products: eSchoolPlus

Reason for Maintenance: We are performing system maintenance for customers on the PowerSchool eSchoolPlus application. There will be intermittent connectivity for the duration of the maintenance window.

Jun 7, 08:19 PDT
Jun 25, 2022
Completed - The scheduled maintenance has been completed.
Jun 25, 15:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 05:00 PDT
Scheduled - We are updating Performance Matters to version 22.6.0.0. Customers may experience downtime during the maintenance of the window. Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Jun 17, 10:13 PDT
Completed - The scheduled maintenance has been completed.
Jun 25, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:30 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday, June, 24 2022, 5:30 pm – Saturday, June, 25 2002, 6:30 am PDT

Products impacted: eFinancePlus, IEPPlus, and Cognos Reporting

Reason for Maintenance: We are performing system maintenance for customers on the PowerSchool products listed above. There will be intermittent connectivity for the duration of the maintenance window.

Jun 7, 08:22 PDT
Completed - The scheduled maintenance has been completed.
Jun 25, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 19:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday, June, 24 2022, 7:00 pm – Saturday, June, 25 2022, 1:00 pm PDT

Product: PerformancePlus

Reason for Maintenance: We are performing operating system patching on PowerSchool PerformancPlus. There will be intermittent connectivity for the duration of the maintenance window.

Jun 7, 08:20 PDT
Jun 24, 2022
Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022
Completed - The scheduled maintenance has been completed.
Jun 19, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 17:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday, June 17th 2022, 8:00pm - Sunday, June 19th 2022, 8:00pm EDT

Product: PowerSchool SIS

Reason for Maintenance: We are completing maintenance of your environment. With this maintenance we are aiming to update configuration to improve your PowerSchool SIS environment. Your PowerSchool instance will be unavailable for an hour during the maintenance window above.

Jun 6, 13:55 PDT
Completed - The scheduled maintenance has been completed.
Jun 19, 09:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 21:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Saturday, June, 18th 2022, 9:00pm – Sunday, June, 19th 2022, 9:00am PDT

Product: eSchoolPlus

Reason for Maintenance: We are updating PowerSchool eSchoolPlus to version 21.4.27.0. There will be intermittent connectivity for the duration of the maintenance window.

Jun 9, 15:19 PDT
Completed - The scheduled maintenance has been completed.
Jun 19, 09:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 21:00 PDT
Scheduled - This is a updated notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see the updated details below.

Maintenance Window: Friday, June, 17th 2022, 9:00pm – Saturday, June, 18th 2022, 9:00am PDT

Product: eFinancePlus

Reason for Maintenance: We are updating PowerSchool eFinancePlus to versions 20.11.37.0, and 19.4.56.0. There will be intermittent connectivity for the duration of the maintenance window.

Jun 9, 11:32 PDT
Completed - The scheduled maintenance has been completed.
Jun 19, 06:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 15:00 PDT
Scheduled - This is a notice for an upcoming application update that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Product: PowerSchool SIS

Maintenance Window: Saturday, June, 18th 2022, 3:00pm – Sunday, June, 19th 2022, 6:00am PDT

Reason for Maintenance: We are updating PowerSchool SIS Core version to 22.5.1.2. There will be intermittent connectivity for the duration of the maintenance window. Customers with auto update enabled will receive this update during the maintenance window according to the schedule above.

May 27, 12:00 PDT
Jun 18, 2022
Completed - The scheduled maintenance has been completed.
Jun 18, 06:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 01:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Saturday, June 18 2022, 1:00 am - 6:00 am PDT

Reason for Maintenance: We are performing system maintenance for customers on the Naviance application. There will be intermittent connectivity for the duration of the maintenance window.

Jun 8, 13:38 PDT
Completed - The scheduled maintenance has been completed.
Jun 18, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 18:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is no downtime associated with this maintenance. Please see below details.

Product: Enrollment

Maintenance Window: Friday, June, 17 2022, 6:00pm – Saturday, June, 18 2022, 12:00am PDT

Reason for Maintenance: We are updating PowerSchool Enrollment to version 22.6.0.0. The Application will remain online for the duration of the upgrade.

Jun 10, 09:37 PDT
Jun 17, 2022
Jun 16, 2022
Resolved - This incident has been resolved. PowerSchool will continue to monitor.
Jun 16, 12:59 PDT
Monitoring - Our web application firewall provider has implemented a fix to address the incident impacting connectivity to Atrieve. At this time we will continue to monitor the systems.
Jun 16, 10:49 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 16, 10:01 PDT
Investigating - Our Web Application Firewall provider is reporting some interruptions in service and is investigating. This incident may cause disconnections or the inability to connect to Atrieve. End users may see an Error20 reported in the web browser or experience disconnects.
Jun 16, 09:55 PDT
Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022
Completed - The scheduled maintenance has been completed.
Jun 13, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 21:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Sunday, June, 12th 2022 9:00pm - Monday, June, 13th 3:00am PDT

Product: Professional Learning

Reason for Maintenance: We are updating Professional Learning to version 22.5.2.0. Customers may experience downtime during the maintenance window.

Jun 10, 09:34 PDT