eFinancePlus, eSchoolPlus & Cognos Infrastructure Maintenance October 30, 2020
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 21:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform.

There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday October 30, 2020 9:00pm - Saturday October 31, 2020 9:00am PDT

PowerSchool eFinancePlus, eSchoolPlus and Cognos Reporting will be unavailable during this maintenance.
Reason for Maintenance: We are performing operating system/security patching on PowerSchool eFinancePlus, eSchoolPlus and Cognos Reporting. The application will be available for the majority of the window. However, customers will experience intermittent connectivity as the operating system/security patches are applied.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.

About This Site

Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Assessment & Analytics Operational
BusinessPlus Operational
Cognos Reporting Under Maintenance
Ecollect/Ecollect Forms Operational
Enrollment Operational
Enrollment Express Operational
eSchoolPlus SIS Under Maintenance
eFinancePlus Under Maintenance
IEPPlus Operational
iNow SIS Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PerformancePlus Operational
PowerSchool Community Operational
PowerSchool L4U Operational
PowerSchool Learning Operational
PowerSchool SIS Operational
PowerSchool Special Programs Operational
Trillium SIS Operational
Unified Classroom Operational
Unified Insights - Student Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PowerSchool Special Programs 20.6.5.0 Release Friday November 6, 2020 6:30pm - Saturday November 7, 2020 2:00am PDT Nov 6, 18:30 - Nov 7, 02:30 PDT
This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday November 6, 2020 6:30pm - Saturday November 7, 2020 2:00am PDT

PowerSchool Special Programs will be unavailable during this maintenance.

Reason for Maintenance: We are updating PowerSchool Special Programs to version 20.6.5.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Oct 28, 14:21 PDT
PowerSchool SIS State Reporting 20.10.2.0 Scheduled Release Nov 08, 2020 Nov 8, 03:00-15:00 PDT
This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Sunday November 8, 2020 3:00am - 3:00pm PDT

PowerSchool SIS will be unavailable during this maintenance.

Reason for Maintenance: We are updating PowerSchool SIS State/Provincial Reporting to version 20.10.2.0.
There will be intermittent connectivity for the duration of the maintenance window. Customers with auto update enabled will receive this update during the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Posted on Oct 30, 11:24 PDT
Past Incidents
Oct 31, 2020

No incidents reported today.

Oct 30, 2020
PowerSchool eFinancePlus 19.4.18.2 Release Oct 29, 6:00pm - Oct 30, 2:30am PDT
Completed - The scheduled maintenance has been completed.
Oct 30, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 18:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Thursday October 29, 2020 6:00pm - Friday October 30, 2020 2:30am PDT
PowerSchool eFinancePlus will be unavailable during this maintenance.

Reason for Maintenance: We are updating PowerSchool eFinancePlus to version 19.4.18.2. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Oct 29, 10:46 PDT
Oct 29, 2020
Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020
PowerSchool eSchoolPlus 20.4.11.0 Release Oct 23, 9:00pm - Oct 24, 9:00am PT
Completed - The scheduled maintenance has been completed.
Oct 24, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:01 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday October 23, 2020 9:00pm - Saturday October 24, 2020 9:00am PDT
PowerSchool eSchoolPlus will be unavailable during this maintenance.

Reason for Maintenance: We are updating PowerSchool eSchoolPlus to version 20.4.11.0. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Oct 20, 12:51 PDT
Oct 23, 2020
Oct 22, 2020

No incidents reported.

Oct 21, 2020
PS Learning: Intemittent 503 Errors
Resolved - We worked diligently and full functionality was restored to PS Learning. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve these issues. We strive to provide the best possible experience to our customers. Please don’t hesitate to contact PowerSchool Support with any questions
Oct 21, 13:21 PDT
Update - We are continuing to monitor for any further issues.
Oct 21, 10:23 PDT
Monitoring - We have applied a fix and are currently monitoring the situation. We will provide updates as they become available.
Oct 21, 09:52 PDT
Update - We are continuing to work on a fix for this issue.
Oct 21, 09:09 PDT
Identified - We have identified the issue and are working to resolve the issue. The team is currently working to address the issue. We apologize for the inconvenience this may have caused. We will continue to provide updates as they become available.
Oct 21, 09:08 PDT
Unified Classroom: 504 Gateway Timeout
Resolved - We worked diligently and full functionality was restored to Unified Classroom. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve these issues. We strive to provide the best possible experience to our customers. Please don’t hesitate to contact PowerSchool Support with any questions.
Oct 21, 13:20 PDT
Monitoring - We have applied a fix and are currently monitoring the situation. We will provide updates as they become available.
Oct 21, 09:24 PDT
Update - We have identified the issue and are working to resolve the issue. We apologize for the inconvenience this may have caused. More updates will be provided as soon as they become available.
Oct 21, 09:05 PDT
Identified - We have identified the issue and are working to resolve the issue. The team is currently working to address the issue. We apologize for the inconvenience this may have caused. We will continue to provide updates as they become available.
Oct 21, 08:23 PDT
Investigating - We are aware that some customers using Unified Classroom may currently be experiencing a 504 Gateway Error when trying to access Unified Classroom. We apologize for the inconvenience this may have caused and we are working diligently to restore full system functionality. We will provide updates as they become available.
Oct 21, 07:47 PDT
Oct 20, 2020

No incidents reported.

Oct 19, 2020
Performance Matters 504 Gateway Error
Resolved - The Performance Matters platform has continued to be stable for end users, so we are resolving this incident. Thank you for your patience as we worked to restore access to the site today.
Oct 19, 14:57 PDT
Update - The site continues to be accessible to users. The Student Detail report should be working correctly for all users now as well. We will continue to monitor and update this status page as more information becomes available.
Oct 19, 13:35 PDT
Monitoring - The site should be accessible for all users to login again. We are actively monitoring the site to ensure that everything is resolved. There is an error for the Student Detail report that we are working to correct. We will update when this error is resolved.
Oct 19, 10:03 PDT
Investigating - We are currently investigating an issue causing problems with users logging into Performance Matters. Students are successfully testing currently as it is impacting the staff side of the platform only. We will continue to update this page as we have more information.
Oct 19, 08:07 PDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020
PowerSchool SIS Core 20.4.5.1 Scheduled Release Oct 17, 2020
Completed - The scheduled maintenance has been completed.
Oct 17, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Saturday October 17, 2020 4:00am - 4:00pm PDT

PowerSchool SIS will be unavailable during this maintenance.
Reason for Maintenance: We are updating PowerSchool SIS Core to version 20.4.5.1. There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Oct 5, 15:52 PDT
eFinancePlus 19.4.18.1, 5.2.29, 5.0.29 Release Oct 16 9:00pm - Oct 17 9:00am PT
Completed - The scheduled maintenance has been completed.
Oct 17, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 21:02 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform.

There is downtime associated with this maintenance. Please see below details.

Maintenance Window: Friday October 16, 2020 9:00pm - Saturday October 17, 2020 9:00am PDT

PowerSchool eFinancePlus will be unavailable during this maintenance.

Reason for Maintenance: We are updating PowerSchool eFinancePlus to version 19.4.18.1 in lieu of the scheduled 19.4.18.0. The scheduled versions 5.2.29.0 and 5.0.29.0 will be updated as previously scheduled.

There will be intermittent connectivity for the duration of the maintenance window.

Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Oct 14, 11:38 PDT
PowerSchool Enrollment 20.9.1.0 Release Oct 16, 6:00pm - Oct 17, 1:30am PDT
Completed - The scheduled maintenance has been completed.
Oct 17, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 18:00 PDT
Scheduled - This is a notice for an upcoming maintenance that is being conducted on our SaaS platform.

Maintenance Window: Friday October 16, 2020 6:00pm - Saturday October 17, 2020 1:30am PDT

Reason for Maintenance: We are updating PowerSchool Enrollment to version 20.9.1.0.
Should you have any questions please feel free to contact support through our PowerSchool Community help portal.
Oct 8, 09:37 PDT
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