All Systems Operational

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Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Applicant Tracking Operational
Atrieve Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
ADS03 Operational
ADS04 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
eFinancePlus Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
Enrollment Operational
Enrollment Express/ECollect Operational
My PowerSchool Operational
PowerSchool Messaging Operational
Naviance Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PowerPack Operational
Student Alert Management Operational
Early Warning System (EWS) Operational
Locker Management Operational
Flex Mailer Operational
Web Reports Operational
Utility Dashboard Operational
Enhanced PowerLunch Operational
Service Manager Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool Community Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Operational
Schoology Canada Operational
Schoology Operational
SchoolMessenger Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
90 days ago
100.0 % uptime
Today
SmartFind Express Operational
Unified Classroom Behavior Support Operational
Unified Classroom Special Programs Operational
Unified Insights Operational
Unified Classroom Curriculum & Instruction ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Enrollment Express and Ecollect Forms 24.4.0.0 Version Upgrade Apr 21, 2024 18:00 - Apr 22, 2024 04:30 PDT
PowerSchool will be deploying version 24.4.0.0 of Enrollment Express and Ecollect Forms to your server. The application will remain online during the maintenance window.
Posted on Apr 15, 2024 - 10:39 PDT
Unified Insights Maintenance Apr 26, 2024 17:30 - Apr 28, 2024 11:15 PDT
PowerSchool is performing system maintenance on Unified Insights including Production Cluster Upgrade. The application will be unavailable for the majority of the window.
Posted on Apr 18, 2024 - 10:29 PDT
Enrollment 24.4.0.0 Version Upgrade Apr 26, 2024 18:00-22:00 PDT
PowerSchool will be deploying the version 24.4.0.0 of Enrollment to your server. The application is expected to remain online during the maintenance window.
Posted on Apr 18, 2024 - 11:48 PDT
PowerSchool will be deploying version 24.4.0.0. of SmartFind Express Absence Management to your server. The application will remain online during the maintenance window.
Posted on Apr 19, 2024 - 10:54 PDT
Past Incidents
Apr 21, 2024
Completed - The scheduled maintenance has been completed.
Apr 21, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 15:00 PDT
Scheduled - We are updating PowerSchool SIS Compliance to version 24.4.2.0. Customers with auto-update enabled content will receive this update during the maintenance window. During this time, system availability will be limited.

Note: Tech Contacts of PowerSchool SIS Host (Excluding NC,AZ,NM, AL, Stride and Middle East (Sun-Thu) school)

Apr 17, 16:09 PDT
Completed - The scheduled maintenance has been completed.
Apr 21, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 22:30 PDT
Scheduled - PowerSchool is performing system maintenance on Atrieve. During this time, system availability will be limited.

Note: Excluding Trillium Lakelands and NorthEastern school districts

Apr 10, 10:51 PDT
Apr 20, 2024
Completed - The scheduled maintenance has been completed.
Apr 20, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 23:00 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production servers. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Apr 8, 10:50 PDT
Completed - The scheduled maintenance has been completed.
Apr 20, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 21:00 PDT
Scheduled - We are updating PowerSchool eSchoolPlus SIS compliance to version 24.3.1.0 . Customers with auto-update enabled will receive this update. The application will be unavailable for the majority of the window.
Apr 15, 10:42 PDT
Apr 19, 2024
Completed - The scheduled maintenance has been completed.
Apr 19, 21:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:30 PDT
Scheduled - PowerSchool will be deploying version 23.11.5.0 of Unified Classroom Special Programs to your server. During this time, system availability will be limited.
Apr 10, 14:21 PDT
Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 18:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 18, 12:15 PDT
Scheduled - PowerSchool is performing Cognos Security files update on eSchoolPlus SIS and eFinancePlus. During this time, system availability will be limited.
Apr 17, 15:45 PDT
Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 PDT
Scheduled - We are updating PowerSchool SIS Compliance to version 24.4.2.0. Customers with auto-update enabled content will receive this update during the maintenance window. During this time, system availability will be limited.
Apr 16, 11:16 PDT
Apr 16, 2024
Apr 15, 2024

No incidents reported.

Apr 14, 2024
Completed - The scheduled maintenance has been completed.
Apr 14, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 15:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a Full VM Restart to Complete PowerSchool SIS OS Patching. During this maintenance window, the application will be accessible for the majority of the time; however, customers may experience intermittent connectivity.

Note: Excluding Canada and Middle East (Sun-Thu) Schools

Apr 10, 14:29 PDT
Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Apr 14, 12:53 PDT
Monitoring - A fix has been implemented for this issue and at this time all system performance has returned to normal. Our teams will continue monitoring to ensure functionality is maintained.
Apr 14, 12:27 PDT
Identified - We have identified the issue causing some SchoolMessenger Communicate sites to be inaccessible and are working to remediate this issue now. Updates will be posted here as they become available.
Apr 14, 10:45 PDT
Investigating - We are currently investigating an issue where some SchoolMessenger Communicate sites are inaccessible, giving an error "Invalid customer URL. Please check the web address and try again." Our teams have been engaged and are working diligently to resolve this. Updates will be posted here as they become available.
Apr 14, 10:10 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 15:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a Full VM Restart to Complete PowerSchool SIS OS Patching. During this maintenance window, the application will be accessible for the majority of the time; however, customers may experience intermittent connectivity.

Note: Canada Only

Apr 10, 14:23 PDT
Apr 13, 2024
Apr 12, 2024
Resolved - This incident has been resolved.
Apr 12, 12:40 PDT
Monitoring - The systems have returned to normal operations. Our team will continue to monitor through the day.
Mar 11, 10:17 PDT
Update - We are taking steps to mitigate the current incident. at 10:40AM Mountain, we will be doing a restart that will cause a disruption to Atrieve for all users. We appreciate your patience as we work to resolve the incident.
Mar 11, 09:30 PDT
Investigating - We continue to investigate intermittent disruptions impacting Atrieve causing site accessibility issues and performance issues. We have determined that end-users continue to be impacted and our team is working to address the incident as quickly as possible.
Mar 11, 08:29 PDT
Resolved - This incident has been resolved.
Apr 12, 12:39 PDT
Monitoring - All systems have returned to normal and are accessible. At this time, we continue to monitor and work with our service providers. A couple of districts have unique situations and we have contacted those specifically to assist in resolving their circumstances.
Apr 11, 17:10 PDT
Update - We are receiving reports from some customers that they are now able to login. Meantime we continue to work with our service providers on this incident to identify the root cause and to determine if this incident is fully resolved. We will continue to provide updates until resolution is confirmed.
Apr 11, 14:50 PDT
Update - PowerSchool has escalated this incident with our upstream service providers and continue to work with them to bring this incident to resolution
Apr 11, 13:18 PDT
Update - We are continuing to work with our upstream service providers to resolve this issue. At this time, the incident has been escalated by our service provider to Telus and Shaw.
Apr 11, 10:02 PDT
Identified - We have identified that the issue appears to be a networking issue with our upstream service providers. PowerSchool opened a ticket with our service provider and we are awaiting an update on the networking issue and a time to resolution.
Apr 11, 07:28 PDT
Investigating - We are currently investigating this issue.
Apr 11, 06:14 PDT
Completed - The scheduled maintenance has been completed.
Apr 12, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 18:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a Full VM Restart to Complete PowerSchool SIS OS Patching. During this maintenance window, the application will be accessible for the majority of the time; however, customers may experience intermittent connectivity.

Note: Middle East (Sun-Thu) Schools Only

Apr 8, 10:56 PDT
Apr 11, 2024
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 19:30 PDT
Scheduled - PowerSchool is performing system maintenance on Atrieve. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Apr 3, 12:46 PDT
Apr 7, 2024
Completed - The scheduled maintenance has been completed.
Apr 7, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 15:00 PDT
Scheduled - We are updating PowerSchool SIS Core Content to version 24.3.0.0. Customers with auto-update enabled content will receive this update during the maintenance window. During this time, system availability will be limited.

Note: Excluding NC, AL, Stride and Middle East (Sun-Thu) Schools

Mar 28, 13:31 PDT
Completed - The scheduled maintenance has been completed.
Apr 7, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 15:00 PDT
Scheduled - We are updating PowerSchool SIS Compliance to version 24.4.1.0. Customers with auto-update enabled content will receive this update during the maintenance window. During this time, system availability will be limited.

Note: Excluding NC, AL, Stride and Middle East

Mar 25, 17:56 PDT