We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Posted May 01, 2025 - 18:14 PDT
Update
At this time, we have identified this issue was caused by a Microsoft platform upgrade that impacted some of our sites. Our teams are engaged with Microsoft teams and are continuing to work to resolve this issue. We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates.
Posted May 01, 2025 - 14:47 PDT
Identified
At this time, we are continuing to work to resolve this issue. We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates
Posted May 01, 2025 - 10:20 PDT
Investigating
We are aware of an issue with SchoolMessenger Presence where some sites are intermittently showing unavailable or experiencing other performance issues. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Posted May 01, 2025 - 07:54 PDT
This incident affected: SchoolMessenger (SchoolMessenger Presence).