We have deployed a fix to production that has resolved the issue in HigherEd. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Posted Jun 24, 2026 - 06:57 PDT
Identified
We have identified the cause for the ongoing issue in HigherEd and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
Posted Jun 24, 2026 - 06:38 PDT
Investigating
We are investigating reports of users unable to access within HigherEd within Canada. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Posted Jun 24, 2026 - 06:25 PDT
This incident affected: HigherEd (HigherEd PACx, Applicant Tracking System, Employee Records (HigherEd), Faculty Activity & Dossier, Performance Management, Position Management, Professional Learning (HigherEd)).