We are continuing to monitor for any further issues.
Posted Aug 31, 2026 - 19:58 PDT
Monitoring
Service has been restored, and the Customer Management Portal (CMP) is operating normally. All affected services are available again, and system performance has returned to expected levels. Our team continues to closely monitor the environment to ensure ongoing stability and reliability.
Posted Aug 31, 2026 - 17:25 PDT
Identified
Customers were temporarily unable to access the Customer Management Portal (CMP) due to a system storage issue that affected the application's ability to operate normally. Our team resolved the issue by restoring available storage and redeploying the affected services. Access to the portal has been fully restored, and we are continuing to monitor the environment to ensure ongoing stability.
Posted Aug 31, 2026 - 17:24 PDT
Investigating
We are aware of an issue causing some users to receive a 504 error message. Our team is actively investigating and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Posted Aug 31, 2026 - 15:37 PDT
This incident affects: Enrollment Express/ECollect.