SchoolMessenger Presence - Some Sites Unavailable

Incident Report for PowerSchool Products

Resolved

We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Posted 5 months ago. Oct 19, 2024 - 16:29 PDT

Update

We have been able to establish a workaround to bring sites back online, but some sites may experience slow load times or degraded performance. We are continuing to work to resolve this issue. We appreciate your continued patience.
Posted 5 months ago. Oct 19, 2024 - 09:32 PDT

Identified

At this time, we are continuing to work to resolve this issue. We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates
Posted 5 months ago. Oct 19, 2024 - 09:19 PDT

Investigating

We are aware of an issue where some SchoolMessenger Presence sites may be unavailable. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Posted 5 months ago. Oct 19, 2024 - 08:42 PDT
This incident affected: SchoolMessenger (SchoolMessenger Presence).