Naviance - Issues with student roster

Incident Report for PowerSchool Products

Update

Our teams continue working toward a resolution for the student roster search-related functionality affecting Naviance. A fix is being prepared and is undergoing validation prior to deployment. We will provide additional updates as progress is made.

In the meantime, users can use one of the below:

- Search for students using the Student Search field.
- Locate students through the Advanced Search option.
- Toggle the New Student Experience.

We will provide another update as progress is made.
Posted Nov 05, 2026 - 12:26 PST

Identified

Our teams have identified the cause of the search-related issues affecting Naviance and are actively testing a fix. In the meantime, users can use one of the below:

- Search for students using the Student Search field.
- Locate students through the Advanced Search option.
- Toggle the New Student Experience.

We will provide another update as progress is made.
Posted Nov 05, 2026 - 09:39 PST

Update

We are investigating an interruption affecting Student Roster functionality within Naviance. Our teams are actively investigating and working toward a resolution. We will continue to provide regular updates.
Posted Nov 05, 2026 - 09:33 PST

Investigating

We are investigating reports of issues with student roster within Naviance. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Posted Nov 05, 2026 - 08:40 PST
This incident affects: Naviance.