Atrieve - Users are unable to access Atrieve and Atrieve Web.

Incident Report for PowerSchool Products

Resolved

The issue reported for Atrieve has been resolved and this incident has been closed
Posted Feb 18, 2026 - 12:19 PST

Monitoring

We are observing that services have been restored for users accessing Atrieve and Atrieve Web, resolved by the external network provider.
Posted Feb 18, 2026 - 09:18 PST

Identified

We are currently aware of connectivity issues affecting access to Atrieve and Atrieve Web for multiple users. The issue has been traced to an external network provider. All PowerSchool systems remain fully operational. We will continue to monitor the situation and provide updates as they become available.
Posted Feb 18, 2026 - 08:34 PST
This incident affected: Atrieve (HOST03, HOST05, HOST07, HOST08, HOST11, HOST12, HOST31).
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