Atrieve - MB04 - Users are unable to log in

Incident Report for PowerSchool Products

Resolved

This incident has been resolved.

Posted Oct 30, 2024 - 06:43 PDT

Update

We are continuing to monitor for any further issues.

Posted Oct 24, 2024 - 07:07 PDT

Update

Our team has taken steps to address the degradation being experienced. We do expect minor disruptions as systems come back online and end-users return to full operation of the software.
We will continue to monitor the application performance

Posted Oct 22, 2024 - 09:06 PDT

Monitoring

Systems have been restored, and users may have degraded performance as things come back up, we are monitoring.

Posted Oct 22, 2024 - 07:46 PDT

Investigating

We are currently investigating reports of Users not being able to log into Atrieve.

Posted Oct 22, 2024 - 06:29 PDT

This incident affected: Atrieve (HOST04).