Atrieve is currently being impacted by the Microsoft Global Outage.

Incident Report for PowerSchool Products

Resolved

This incident has been resolved.

Posted Jul 19, 2024 - 13:17 PDT

Monitoring

All Atrieve customers should now have access to the affected systems. We will continue to monitor the situation and provide additional updates, if needed.

Posted Jul 19, 2024 - 08:49 PDT

Update

We are currently experiencing a service disruption across all major PowerSchool products due to a recent outage caused by CrowdStrike and Microsoft services. Our team is actively collaborating and working with the highest priority to restore normal operations. We apologize for any inconvenience this may cause and appreciate your understanding and patience during this time.

Posted Jul 19, 2024 - 07:01 PDT

Investigating

Atrieve is being impacted by the Microsoft Global Outage. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.

Posted Jul 19, 2024 - 05:50 PDT

This incident affected: Atrieve (ADS04, ADS03, ADS05, ADS06, ADS07, ADS08, HOST02, HOST03, HOST04, HOST05, HOST06, HOST07, HOST08, HOST11, HOST12, HOST13, HOST31, HOST32, HOST33, HOST34, HOST35, HOST36).