Remediation efforts have been completed, and initial testing indicates services are recovering. Some customers may begin seeing SFTP functionality restored. We are continuing to monitor and validate service availability.
Posted Nov 02, 2026 - 11:37 PST
Update
Some customers continue to experience SFTP connectivity issues. Our teams are actively working to restore normal functionality and will continue to provide updates as we work toward resolution.
Posted Nov 02, 2026 - 08:47 PST
Investigating
We are continuing to investigate an issue affecting SFTP connectivity for some customers. Our teams are actively working to identify the cause and restore normal functionality. We appreciate your patience while we work toward resolution.
Posted Nov 02, 2026 - 07:00 PST
Monitoring
We have deployed a fix to production that has resolved the issue in eFinancePlus and eSchoolPlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Posted Nov 02, 2026 - 06:11 PST
Investigating
We are investigating reports of users being unable to connect to SFTP for eFinancePlus and eSchoolPlus. Our teams are actively working to identify the cause and restore connectivity. We will provide updates as we work toward a resolution.
Posted Nov 02, 2026 - 05:50 PST
This incident affects: eFinancePlus and PowerSchool eSchoolPlus SIS.