We have successfully resolved this issue at this time. If you sent a phone broadcast that failed to deliver calls during this time, you can now re-send the broadcast. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Posted Dec 04, 2024 - 15:25 PST
Monitoring
At this time, we have resolved this issue. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web or chat through our PowerSchool Community.
Posted Dec 04, 2024 - 15:12 PST
Investigating
We are aware of an issue with SchoolMessenger Communicate where some phone broadcasts are not sending and the use of the Call Me To Record feature is intermittently failing. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Posted Dec 04, 2024 - 14:46 PST
This incident affected: SchoolMessenger (SchoolMessenger Communicate).