Atrieve - Application Login Slowness

Incident Report for PowerSchool Products

Resolved

The issue reported for Atrieve application Login Slowness has been resolved and this incident has been closed.

Posted Jun 05, 2025 - 12:30 PDT

Monitoring

We have deployed a fix to production that has resolved the issue of Atrieve application Login Slowness. we will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.

Posted Jun 05, 2025 - 09:29 PDT

Investigating

We are investigating the reports of Atrieve application Login Slowness. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

Posted Jun 05, 2025 - 08:27 PDT

This incident affected: Atrieve (HOST02, HOST03, HOST04, HOST05, HOST06, HOST07, HOST08, HOST11, HOST12, HOST31, HOST32, HOST33, HOST34, HOST35, HOST36).