Ecollect Forms & Enrollment Express - Users unable to submits forms

Incident Report for PowerSchool Products

Resolved

The issue reported for Users experiencing errors during submission within Ecollect Forms and Enrollment Express has been resolved and this incident has been closed.
Posted Aug 11, 2025 - 05:45 PDT

Monitoring

The issue affecting form submissions in Ecollect Forms and Enrollment Express has been mitigated. We are currently monitoring system performance to ensure continued stability.
Posted Aug 10, 2025 - 10:46 PDT

Update

We have identified the issue affecting form submissions in Ecollect Forms and Enrollment Express. Remediation efforts are in progress to restore full service.
Posted Aug 10, 2025 - 09:44 PDT

Investigating

We’re investigating an issue affecting form submissions in Ecollect Forms and Enrollment Express. Users may experience errors during submission. Updates will be provided as more information becomes available.
Posted Aug 10, 2025 - 09:27 PDT
This incident affected: Enrollment Express/ECollect.