SFTP Update Issue

Incident Report for PowerSchool Products

Resolved

This incident has been resolved.

Posted Feb 06, 2025 - 11:46 PST

Monitoring

Our engineering team has identified the source of the SFTP update issue and implemented a fix. We will continue to monitor the results.

Posted Jan 29, 2025 - 12:24 PST

Identified

Some Performance Matters customers have reported SFTP updates not functioning this morning. Our engineering team is aware and working to resolve this as soon as possible. We appreciate your patience as we expedite resolution and will keep you informed of progress

Posted Jan 29, 2025 - 07:23 PST

This incident affected: Performance Matters.