PDF and Printing Delays in Applicant Tracking, Perform, Records

Incident Report for PowerSchool Products

Resolved

The delays in printing and PDF generation have continued to be stable throughout the day. All functions are operational.
Posted Oct 29, 2024 - 14:36 PDT

Monitoring

A fix has been applied to the Database to resolve the errors with Printing and PDF generation. Our team is monitoring but all printing should be successful at this time.
Posted Oct 28, 2024 - 07:46 PDT

Investigating

We are currently investigating an issue that is causing significant delays in being able to print or generate PDF documents in Applicant Tracking, Perform and Employee Records. We will update as progress is made.
Posted Oct 28, 2024 - 06:30 PDT
This incident affected: Unified Talent (Applicant Tracking, Employee Records, Perform).