PowerSchool Enrollment - Service Interruption
Incident Report for PowerSchool Products
Resolved
We are pleased to inform you that the systems have been fully restored and are now back to normal operations. All services are operating as expected. We apologize for any inconvenience this may have caused and thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact our support team.
Posted Jul 22, 2024 - 12:40 PDT
Update
All PowerSchool Enrollment customers should now have access to their PowerSchool Enrollment system. We have resolved the issue with the scheduling service as well. All scheduled jobs should now be fully functional.

For PowerSchool SIS customers whose SIS is still impacted, there will be an issue with the data delivery/pre-population on demand functions.

We are continuing to monitor for any further issues.
Posted Jul 19, 2024 - 14:29 PDT
Monitoring
All PowerSchool Enrollment customers should now have access to their PowerSchool Enrollment system.

For PowerSchool SIS customers whose SIS is still impacted, there will be an issue with the data delivery/pre-population on demand functions.

For customers on the https://registration.powerschool.com/ domain, certain scheduled jobs may not function as scheduled due to an issue with the scheduling service. We are currently working on resolving this issue.

We are continuing to monitor for any further issues.
Posted Jul 19, 2024 - 13:59 PDT
Identified
PowerSchool Enrollment is currently being impacted by the Microsoft Global Outage. We will provide updates here as they become available.
Posted Jul 19, 2024 - 05:17 PDT
Investigating
We are aware of a service interruption with PowerSchool Enrollment. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Posted Jul 19, 2024 - 05:16 PDT
This incident affected: Enrollment.