eFinancePlus Attachment Access Issue

Incident Report for PowerSchool Products

Resolved

Service functionality has been restored and the issue has been resolved. We are no longer observing any customer impact and the environment is operating normally.

Posted Oct 20, 2026 - 08:05 PDT

Monitoring

A fix has been implemented and service functionality has been restored. We are continuing to monitor the environment to ensure ongoing stability.

Posted Oct 20, 2026 - 07:18 PDT

Investigating

We are aware of an issue affecting attachments within eFinancePlus, where users may be unable to view or access attached documents in certain modules. Users may also encounter error messages when attempting to open attachments.

Our teams are actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.

Posted Oct 20, 2026 - 06:55 PDT

This incident affected: eFinancePlus.