Support Chat Unavailable

Incident Report for PowerSchool Products

Monitoring

Salesforce continues to make progress restoring service across affected instances. PowerSchool Support chat services are recovering, and we are monitoring availability to ensure service remains stable.

Thank you for your patience while we continue to monitor the situation.

Posted Oct 23, 2026 - 00:13 PDT

Identified

Due to an ongoing service disruption, chat support is currently unavailable. Customers can continue to contact PowerSchool Support by phone.

We apologize for the inconvenience and appreciate your patience while the issue is being addressed.

Posted Oct 22, 2026 - 22:20 PDT