Unable to login to Atrieve Web

Incident Report for PowerSchool Products

Resolved

The issue reported for Atrieve Web has been resolved and this incident has been closed.

Posted Aug 11, 2026 - 03:35 PDT

Monitoring

We have deployed a fix to production that has resolved the issue in Atrieve Web. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

Posted Aug 10, 2026 - 10:02 PDT

Identified

We have identified the cause for the ongoing issue in Atrieve Web and are working on deploying a fix to production. We will continue to provide regular updates on our progress.

Posted Aug 10, 2026 - 09:17 PDT

Investigating

We are currently investigating an issue where users aren't able to login to Atrieve Web.

Posted Aug 10, 2026 - 07:42 PDT

This incident affected: Atrieve (HOST02, HOST03, HOST04, HOST05, HOST06, HOST31).