Atrieve - Multiple Users are unable to access the application.

Incident Report for PowerSchool Products

Resolved

The issue reported for Multiple Users are unable to access the Atrieve application has been resolved and this incident has been closed.

Posted May 22, 2025 - 06:33 PDT

Monitoring

We have deployed a fix to production that has resolved the issue of Multiple Users are unable to access the Atrieve application. we will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.

Posted May 22, 2025 - 05:58 PDT

Investigating

We are investigating the reports of Multiple Users are unable to access the Atrieve application. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

Posted May 22, 2025 - 05:26 PDT

This incident affected: Atrieve (HOST02, HOST03, HOST04, HOST05, HOST06, HOST07, HOST08, HOST11, HOST12, HOST13, HOST31, HOST32, HOST33, HOST34, HOST35, HOST36).