The issue affecting School Messenger Permission Click has been resolved. All services are functional now, and this incident has been closed.
Posted Oct 30, 2025 - 04:30 PDT
Monitoring
Microsoft Azure reports service availability above 98%, with most users seeing improvement. Permission Click team confirms production, test, and demo environments are accessible, and system performance is recovering. We’re monitoring closely to ensure stability and full resolution.
Posted Oct 29, 2025 - 16:51 PDT
Update
Our vendor, Microsoft Azure, continues to perform recovery actions, and the PowerSchool team is closely monitoring progress to ensure services are fully restored. We appreciate your patience as this work continues. We will continue to share updates as they become available.
Posted Oct 29, 2025 - 14:56 PDT
Identified
The cause of the issue within School Messenger Permission Click has been identified. We are actively coordinating with the our Vendor Microsoft Azure to implement a resolution. We will continue to share updates as they become available.
Posted Oct 29, 2025 - 10:30 PDT
Investigating
We are investigating reports of users unable to login within School Messenger Permission Click. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Posted Oct 29, 2025 - 09:35 PDT
This incident affected: SchoolMessenger (SchoolMessenger PermissionClick).