Performance Matter - Multiple users are facing intermittent outages

Incident Report for PowerSchool Products

Resolved

The issue reported for Performance Matters has been resolved and this incident has been closed

Posted Oct 01, 2025 - 13:24 PDT

Monitoring

We have resolved the intermittent access issues being reported in Performance Matters. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected

Posted Oct 01, 2025 - 09:41 PDT

Investigating

We are investigating reports of intermittent issues accessing Performance matters. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..

Posted Oct 01, 2025 - 08:32 PDT

This incident affected: Performance Matters.