The issue reported for Multiple Users in the East region are unable to access the application within Special programs has been resolved and this incident has been closed.
Posted Aug 18, 2025 - 07:18 PDT
Monitoring
Teams have restored access to all impacted users and are monitoring for continued success.
Posted Aug 14, 2025 - 15:51 PDT
Update
Restoration efforts are still underway. Our teams continue to make steady progress in bringing services back online. We remain focused on reestablishing full access to impacted users as quickly as possible. We will continue to provide updates as we progress toward resolution.
Posted Aug 14, 2025 - 11:17 PDT
Identified
Our teams have identified a solution to restore services and are actively working to reestablish access as quickly as possible. We will continue to provide regular updates as we progress toward resolution.
Posted Aug 14, 2025 - 07:04 PDT
Update
PowerSchool Technical team along with Microsoft engineers continue to investigate the issue and are working toward a resolution. We appreciate your patience and will share further updates as progress is made
Posted Aug 14, 2025 - 06:13 PDT
Update
Our teams continue to actively investigate the issue and are working toward a resolution. We appreciate your patience and will share further updates as progress is made.
Posted Aug 14, 2025 - 04:17 PDT
Investigating
We are currently investigating an issue identified through monitoring that is impacting access to the Special Program application. Multiple Users in the East region only are affected by this inaccessibility. Our teams are working diligently to mitigate the issue, and we will continue to provide regular updates as we progress toward resolution.