SchoolMessenger Communicate - Issue in broadcasting SMS.
Monitoring - A fix has been deployed by our Vendors to address the SMS broadcast issue within SchoolMessenger Communicate. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
Nov 12, 2025 - 15:00 PST
Investigating - We are investigating the report that SchoolMessenger Communicate is currently experiencing with SMS broadcast. We are actively investigating the issue and coordinating with our third-party vendor to mitigate the impact. We will continue to provide regular updates as we progress towards a resolution.
Nov 12, 2025 - 13:39 PST
Allovue Operational
Allovue Allocate Operational
Allovue Budget Operational
Allovue Manage Operational
Analytics & Insights Operational
Attendance Intervention Suite Operational
Behavior Support Operational
Atrieve Operational
ADS04 Operational
ADS03 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
Curriculum & Instruction ? Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
MyPowerHub Operational
Naviance Operational
Performance Matters Operational
PowerPack Operational
Early Warning System (EWS) Operational
Enhanced PowerLunch Operational
Flex Mailer Operational
Locker Management Operational
Service Manager Operational
Student Alert Management Operational
Web Reports Operational
Utility Dashboard Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Learning Operational
Schoology Operational
SchoolMessenger Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
Special Programs Operational
Unified Talent Operational
Applicant Tracking Operational
Applicant Tracking Enterprise Operational
Candidate Assessment Operational
Coaching & Mentoring Operational
Employee Records Operational
Perform Operational
Perform Enterprise Operational
Professional Learning Operational
SchoolSpring Job Board Operational
SmartFind Express (Absence Management) Operational
Support Tools Operational
PowerSchool Community Operational
Chat Operational
Case Portal Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Enrollment Version 25.11.0.0 Upgrade Nov 14, 2025 18:00-22:00 PST

PowerSchool will be deploying version 25.11.0.0 of Enrollment to your server. The application will remain online during the maintenance window.
Posted on Nov 12, 2025 - 05:47 PST

PowerSchool eSchoolPlus SIS & eFinancePlus Infrastructure Maintenance Nov 14, 2025 20:30 - Nov 15, 2025 02:30 PST

PowerSchool will be performing Infrastructure maintenance for eFinancePlus and PowerSchool eSchoolPlus products mobile application. During the change window there will be impact only for users trying to register to eFinancePlus and PowerSchool eSchoolPlus mobile application. There will not be any impact for users who are already logged into the eFinancePlus and PowerSchool eSchoolPlus mobile application.
Posted on Nov 14, 2025 - 12:43 PST

eFinancePlus Version 22.4.50.1, 23.10.25.1 and 25.7.4.1 Upgrade Nov 14, 2025 21:00 - Nov 15, 2025 09:00 PST

PowerSchool will be deploying version 22.4.50.1, 23.10.25.1 and 25.7.4.1 of eFinancePlus to the Production Environment. Please note that the application will be unavailable for most of the maintenance window.
Posted on Nov 14, 2025 - 07:06 PST

PowerSchool eSchoolPlus SIS Version 25.11.0.0 Upgrade Nov 14, 2025 21:00 - Nov 15, 2025 09:00 PST

PowerSchool will be deploying version 25.11.0.0 of PowerSchool eSchoolPlus SIS to the Production Environment. The application will be unavailable for the majority of the maintenance window.
Posted on Nov 13, 2025 - 10:58 PST

Upcoming OS Patching – BusinessPlus Non-Production Servers Nov 14, 2025 23:00 - Nov 15, 2025 12:00 PST

The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus non-production environment. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Posted on Nov 10, 2025 - 05:39 PST

PowerSchool SIS Core 25.11.0.1 Release Upgrade Nov 15, 2025 18:00 - Nov 16, 2025 10:30 PST

We are updating PowerSchool SIS Core to version 25.11.0.1. Customers with auto-update enabled will receive the latest PS SIS Core version during the maintenance window. Please note that system availability will be limited during this time.

Please note, this maintenance will not affect customers in AL, NC, Stride, and international customers operating Sunday through Thursday.
Posted on Nov 12, 2025 - 15:16 PST

PowerSchool SIS State/Provincial Reporting Version 25.11.1.0 Upgrade Nov 15, 2025 18:00 - Nov 16, 2025 03:00 PST

We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.11.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

NOTE: This maintenance will not impact AL, Stride and International Customers operating on a Sunday-to-Thursday schedule.
Posted on Nov 10, 2025 - 05:30 PST

Naviance Maintenance Nov 16, 2025 03:00-05:00 PST

PowerSchool will be performing system maintenance on Naviance, which includes a Naviance database cluster size update. The application will be unavailable for most of the maintenance window.
Posted on Nov 07, 2025 - 07:00 PST

Special Programs Version 25.11.0.0 Upgrade Nov 21, 2025 18:00 - Nov 22, 2025 02:30 PST

PowerSchool will be deploying version 25.11.0.0 of Special Programs to the Production Environment. During the maintenance window the system availability will be limited.
Posted on Nov 14, 2025 - 09:50 PST
Nov 14, 2025
PowerSchool SIS Core 25.11.0.1 Upgrade
Completed - The scheduled maintenance has been completed.
Nov 14, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 17:00 PST
Scheduled - We are updating PowerSchool SIS Core to version 25.11.0.1. Customers with auto-update enabled will receive the latest PS SIS Core version during the maintenance window. Please note that system availability will be limited during this time.
Please note that this maintenance will impact only international customers operating Sunday through Thursday who have been notified via the PowerSchool Technote.
Nov 12, 12:34 PST
Nov 13, 2025
Nov 12, 2025
MyPowerHub - MPH_Deploy_25.11.1.0 release notification
Completed - The scheduled maintenance has been completed.
Nov 12, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 17:00 PST
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub 25.11.1.0. The application will remain online during the maintenance window.

There is no downtime associated with this maintenance. Please refer to the details below.
Nov 12, 02:56 PST
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Schoology - Unable to Launch Apps
Resolved - The issue affecting Schoology has been resolved. All services are functional now, and this incident has been closed.
Nov 10, 08:12 PST
Monitoring - A fix has been deployed by our Engineering team to address the issue where Customers were unable to launch apps within Schoology. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
Nov 10, 06:59 PST
Identified - The cause of the issue within Schoology has been identified. We are actively coordinating with the Engineering team to implement a resolution. We will continue to share updates as they become available.
Nov 10, 06:53 PST
Investigating - We are investigating reports of Customers unable to launch apps within Schoology. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Nov 10, 06:28 PST
PowerSchool SIS State/Provincial Reporting Escalation 25.11.1.1 Release
Completed - The scheduled maintenance has been completed.
Nov 10, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 18:00 PST
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.11.1.1. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

Note: This is for OK & ON customers only
Nov 7, 12:42 PST
Nov 9, 2025
PowerSchool SIS Full VM Restart to Complete OS Patching
Completed - The scheduled maintenance has been completed.
Nov 9, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 15:00 PST
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Nov 6, 08:13 PST
Nov 8, 2025
PowerSchool SIS, eSchoolPlus SIS, eFinancePlus, and BusinessPlus Network Load Balancer maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 05:00 PST
Scheduled - PowerSchool is performing Network Load Balancer maintenance on the PowerSchool SIS, eSchoolPlus SIS, eFinancePlus, and BusinessPlus. The application will remain accessible during most of the maintenance window; however, customers may experience intermittent connectivity.
Nov 7, 08:54 PST
Special Programs Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 01:30 PST
Scheduled - PowerSchool will be performing system maintenance on Special Programs, which includes a monthly server restart. System availability will be limited during the maintenance window.
Oct 31, 10:38 PDT
Nov 7, 2025
BusinessPlus SQL Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 22:00 PST
Scheduled - PowerSchool will be performing system maintenance on the BusinessPlus environment. This maintenance activity includes allocating the maximum SQL Server memory to 25.6 GB on the “bvsdsql19prd1” and “hzlsql19prd1” servers. During this maintenance window, system availability will be limited.
Nov 7, 08:36 PST
Nov 6, 2025
PowerSchool SIS State/Provincial Reporting Version 25.11.1.0 Upgrade Early Deployment
Completed - The scheduled maintenance has been completed.
Nov 6, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 18:00 PST
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.11.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Nov 5, 12:30 PST
Nov 5, 2025
MyPowerHub 25.11.0.0 Release Notification
Completed - The scheduled maintenance has been completed.
Nov 5, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 17:00 PST
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub 25.11.0.0. The application will remain online during the maintenance window.
Nov 4, 11:59 PST
Nov 4, 2025
Performance Matters - Images Not Loading in Assessment
Resolved - A fix has been successfully deployed to the production environment to address the issue impacting the Performance Matters assessment. Following the deployment, we’ve observed full recovery from several affected customers. Based on these results, we are proceeding with the formal closure of the incident.
Nov 4, 05:17 PST
Update - We have identified a resolution for the ongoing issue in Performance Matters and are working to deploy a fix to production overnight. We will continue to provide regular updates on our progress.
Nov 3, 12:44 PST
Update - We have identified a resolution for the ongoing issue in Performance Matters and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
Nov 3, 10:14 PST
Identified - We have identified the cause for the ongoing issue in Performance Matters and are working to mitigate the issue. We will continue to provide regular updates as it becomes available.
Nov 3, 06:30 PST
Investigating - We are investigating reports of images not showing in Assessments within Performance Matters. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Nov 3, 06:01 PST
Nov 3, 2025
Analytics & Insights: Multiple users are unable to access Dasboards
Resolved - The issue reported for Analytics & Insights has been resolved and this incident has been closed
Nov 3, 05:52 PST
Monitoring - We have deployed a fix to production that has resolved the issue in Analytics & Insights dashboards. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Oct 31, 12:14 PDT
Investigating - We are currently investigating a service disruption affecting multiple customers in our the Prod environment. Impacted users may encounter a 503 error when accessing dashboards. Our engineering teams are actively working to identify the root cause and restore service as quickly as possible.
Oct 31, 11:58 PDT
Nov 2, 2025
Analytics & Insights UIHN_ 25.6.3.0 Release Notification
Completed - The scheduled maintenance has been completed.
Nov 2, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 17:30 PDT
Scheduled - PowerSchool will be deploying version UIHN_ 25.6.3.0 of Analytics & Insights and completing back-end maintenance to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity. Please pause any customizations and or configuration changes to your environment during this scheduled maintenance period.
Oct 29, 08:48 PDT
Nov 1, 2025
Performance Matters Assessment Version 25.10.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Nov 1, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 08:00 PDT
Scheduled - PowerSchool will be deploying version 25.10.0.0 of Performance Matters Assessment to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Oct 27, 09:01 PDT
Upcoming OS Patching – BusinessPlus Production Servers
Completed - The scheduled maintenance has been completed.
Nov 1, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 23:00 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus production environment. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Oct 29, 11:24 PDT
PowerSchool eSchoolPlus SIS Version 25.10.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Nov 1, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 23:02 PDT
Scheduled - PowerSchool will be deploying version 25.10.0.0 of PowerSchool eSchoolPlus SIS to the Production Environment. The application will be unavailable for the majority of the maintenance window.
Oct 31, 09:10 PDT
PowerSchool SIS State/Provincial Reporting Escalation 25.10.2.2 Release
Completed - The scheduled maintenance has been completed.
Nov 1, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.10.2.2. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

NOTE: This maintenance will only impact NM & IA Customers.
Oct 31, 09:04 PDT
Oct 31, 2025
OS Patching Reboot for eFinancePlus, eSchoolPlus SIS, and Cognos Servers
Completed - The scheduled maintenance has been completed.
Oct 31, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 21:00 PDT
Scheduled - PowerSchool is performing OS patching reboot for eFinancePlus, eSchoolPlus SIS, and Cognos servers. These applications will be unavailable for most of the maintenance window.
Oct 27, 09:36 PDT
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