All Systems Operational

Allovue Operational
Allovue Allocate Operational
Allovue Budget Operational
Allovue Manage Operational
Analytics & Insights Operational
Attendance Intervention Suite Operational
Behavior Support Operational
Atrieve Operational
ADS04 Operational
ADS03 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
Curriculum & Instruction ? Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
MyPowerHub Operational
Naviance Operational
Performance Matters Operational
PowerPack Operational
Early Warning System (EWS) Operational
Enhanced PowerLunch Operational
Flex Mailer Operational
Locker Management Operational
Service Manager Operational
Student Alert Management Operational
Web Reports Operational
Utility Dashboard Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Learning Operational
Schoology Operational
SchoolMessenger Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
Special Programs Operational
Unified Talent Operational
Applicant Tracking Operational
Applicant Tracking Enterprise Operational
Candidate Assessment Operational
Coaching & Mentoring Operational
Employee Records Operational
Perform Operational
Perform Enterprise Operational
Professional Learning Operational
SchoolSpring Job Board Operational
SmartFind Express (Absence Management) Operational
Support Tools Operational
PowerSchool Community Operational
Chat Operational
Case Portal Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MyPowerHub Release Notification Jun 11, 2025 17:00-22:00 PDT

This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub (25.6.0.0). The application will remain online during the maintenance window. There is no downtime associated with this maintenance.
Posted on Jun 10, 2025 - 08:12 PDT

PowerSchool SIS Full VM Restart to Complete OS Patching Jun 12, 2025 18:00 - Jun 13, 2025 02:00 PDT

PowerSchool is performing system maintenance on PowerSchool SIS, which includes Full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.

This maintenance will impact international customers operating on a Sunday-to-Thursday schedule.
Posted on May 31, 2025 - 14:41 PDT

Special Programs Maintenance Jun 14, 2025 01:30-02:30 PDT

PowerSchool will be performing system maintenance on Special Programs, which includes a monthly server restart. System availability will be limited during the maintenance window.
Posted on May 28, 2025 - 05:37 PDT

PowerSchool SIS Core 25.3 Required Upgrade Jun 28, 2025 18:00 - Jun 29, 2025 06:00 PDT

We are updating any PowerSchool SIS customers on a version earlier than PowerSchool SIS 25.1.0.0 to PowerSchool SIS Core version 25.3.0.0, per the communication sent to Technical Contacts in April. Customers with auto-update disabled will receive the 25.3.0.0 PowerSchool SIS Core version during the maintenance window. Please note that system availability will be limited during this time.

This does not apply to customers with auto-update enabled, as they will be upgraded to version 25.5.1.0 during the weekend of June 21st.

Important Note: With this upgrade to 25.3, the Enhanced UI is the only interface available for PowerSchool SIS and will be required for your district. Customizations might be affected by the Enhanced UI and may need to be adjusted.
Posted on May 21, 2025 - 12:40 PDT
Jun 10, 2025
Phone and Chat Support
Resolved - The reports from Customers encountering issues contacting support through Phone and Chat has been resolved and this incident has been closed.
Jun 10, 09:46 PDT
Monitoring - We have deployed a fix to production that has resolved the reports of Customers encountering issues contacting support through Phone and Chat. We will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.
Jun 10, 09:30 PDT
Identified - We have identified a resolution for the ongoing reports of Customers encountering issue contacting support through phone and chat and We are working on deploying a fix to production. We will continue to provide regular updates on our progress.
Jun 10, 09:27 PDT
Investigating - We are investigating the reports of Customers encountering issues contacting support through Phone and Chat. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Jun 10, 08:36 PDT
Jun 9, 2025
PowerSchool SIS OS Maintenance Non-Production
Completed - The scheduled maintenance has been completed.
Jun 9, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 18:30 PDT
Scheduled - PowerSchool is performing system maintenance on the Non-Production PowerSchool SIS servers. The application will be unavailable for most of the maintenance window.
Jun 6, 05:26 PDT
Jun 8, 2025
Analytics & Insights UIHN_25.3.1.1 Release Notification
Completed - The scheduled maintenance has been completed.
Jun 8, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 17:30 PDT
Scheduled - PowerSchool will be deploying version UIHN_25.3.1.1 of Analytics & Insights to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity. Please pause any customizations and or configuration changes to your environment during this scheduled maintenance period

This maintenance will not impact ALSDE (Alabama State DoE) and LAUSD (Los Angeles USD)
Jun 6, 13:02 PDT
PowerSchool SIS State/Provincial Reporting Escalation 25.6.1.1 Release for IN, AZ, and OK
Completed - The scheduled maintenance has been completed.
Jun 8, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.6.1.1. Customers with auto-update enabled will receive this update during the scheduled maintenance window. System availability may be limited during this time.

This maintenance will only affect customers in the IN, AZ, and OK states/province.
Jun 6, 13:06 PDT
PowerSchool SIS State/Provincial Reporting Version 25.6.1.0 Upgrade
Completed - The scheduled maintenance has been completed.
Jun 8, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 18:01 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.6.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

Note: This maintenance will not impact customers in NC, AL, Stride, or international customers operating on a Sunday-to-Thursday schedule.
Jun 3, 11:40 PDT
Jun 7, 2025
Atrieve Maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 20:00 PDT
Scheduled - PowerSchool is performing system maintenance on Atrieve. The application will be unavailable for most of the maintenance window.
Jun 3, 10:24 PDT
eFinancePlus Version 22.4.45.0 and 23.10.20.0 Upgrade
Completed - The scheduled maintenance has been completed.
Jun 7, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 23:00 PDT
Scheduled - PowerSchool will be deploying eFinancePlus versions 22.4.45.0 and 23.10.20.0 to the Production Environment. Please note that the application will be unavailable for most of the maintenance window.
Jun 6, 09:07 PDT
PowerSchool SIS OS Maintenance Non-Production
Completed - The scheduled maintenance has been completed.
Jun 7, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 18:30 PDT
Scheduled - PowerSchool is performing system maintenance on the Non-Production PowerSchool SIS servers. The application will be unavailable for most of the maintenance window.
Jun 6, 05:19 PDT
BusinessPlus OS Patching for Production Servers
Completed - The scheduled maintenance has been completed.
Jun 7, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 00:00 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus production servers. Customers may experience downtime during the maintenance of the window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Jun 6, 09:09 PDT
Jun 6, 2025
OS Patching reboot for eFinancePlus and Cognos Servers
Completed - The scheduled maintenance has been completed.
Jun 6, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 20:00 PDT
Scheduled - PowerSchool is performing a full VM restart to complete OS patching for PowerSchool eFinancePlus and Cognos servers. The application will be unavailable for the majority of the maintenance window.
Jun 6, 10:21 PDT
Jun 5, 2025
Atrieve - Application Login Slowness
Resolved - The issue reported for Atrieve application Login Slowness has been resolved and this incident has been closed.
Jun 5, 12:30 PDT
Monitoring - We have deployed a fix to production that has resolved the issue of Atrieve application Login Slowness. we will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.
Jun 5, 09:29 PDT
Investigating - We are investigating the reports of Atrieve application Login Slowness. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Jun 5, 08:27 PDT
Atrieve - Hosted SharePoint - Document Attachments and eDocs Performance Issues and Intermittent Errors
Resolved - The issue reported for Users having issue opening attachments in Atrieve has been resolved and this incident has been closed.
Jun 5, 08:13 PDT
Monitoring - We have deployed a fix to production that has resolved the reports of Users having issue opening attachments in Atrieve. we will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.
Jun 4, 15:22 PDT
Update - We are continuing to investigate this issue.
Jun 4, 13:09 PDT
Investigating - We are investigating the reports of Users having issue opening attachments in Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Jun 4, 13:04 PDT
PowerSchool SIS State/Provincial Reporting Version 25.6.1.0 Upgrade Early Deployment for WA, KA, ID and TN.
Completed - The scheduled maintenance has been completed.
Jun 5, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.6.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

Note: Early Deployment for WA, KA, ID and TN only.
Jun 3, 11:35 PDT
Jun 4, 2025
MyPowerHub Release Notification
Completed - The scheduled maintenance has been completed.
Jun 4, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 17:00 PDT
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub (25.6.0.0). The application will remain online during the maintenance window.
There is no downtime associated with this maintenance. Please refer to the details below.
Jun 4, 10:27 PDT
Jun 3, 2025
Atrieve - Multiple Users are unable to access the application.
Resolved - The issue reported for Multiple Users are unable to access the Atrieve applications has been resolved and this incident has been closed.
Jun 3, 05:43 PDT
Update - We have deployed a fix to production that has resolved the issue of Multiple Users are unable to access the Atrieve applications. we will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.
Jun 3, 05:16 PDT
Investigating - We are investigating the reports of Multiple Users are unable to access the Atrieve applications web. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Jun 3, 04:56 PDT
Jun 2, 2025
Professional Learning & Perform Enterprise Version 25.6.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Jun 2, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 21:00 PDT
Scheduled - PowerSchool will be deploying version 25.6.0.0 of Professional Learning and Perform Enterprise to your server. During the maintenance window the system availability will be limited.
May 30, 12:44 PDT
Jun 1, 2025
PowerSchool SIS State/Provincial Reporting Version 25.5.2.0 Upgrade
Completed - The scheduled maintenance has been completed.
Jun 1, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.5.2.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

This maintenance will not impact customers in NC, AL, Stride, or international customers operating on a Sunday-to-Thursday schedule.
May 28, 13:28 PDT
May 31, 2025
SmartFind Express Absence Management Version 25.5.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
May 31, 08:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 02:00 PDT
Scheduled - PowerSchool will be deploying version 25.5.0.0 of SmartFind Express Absence Management to your server. The application will remain online during the maintenance window.
May 30, 12:40 PDT
PowerSchool eSchoolPlus SIS Version 25.5.0.0 Upgrade.
Completed - The scheduled maintenance has been completed.
May 31, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 20:00 PDT
Scheduled - PowerSchool will be deploying version 25.5.0.0 of PowerSchool eSchoolPlus SIS to the Production Environment. The application will be unavailable for the majority of the maintenance window.
May 28, 06:14 PDT
Performance Matters Assessment Version 25.5.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
May 31, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 21:00 PDT
Scheduled - PowerSchool will be deploying version 25.5.0.0 of Performance Matters Assessment to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
May 22, 09:40 PDT
May 30, 2025
PowerSchool eSchoolPlus SIS Maintenance
Completed - The scheduled maintenance has been completed.
May 30, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 20:01 PDT
Scheduled - PowerSchool is performing a full VM restart to complete OS patching for PowerSchool eSchoolPlus SIS. The application will be unavailable for the majority of the maintenance window.
May 29, 12:43 PDT
SchoolMessenger Communicate Logins Unavailable through PowerSchool SIS
Resolved - The issue reported for SchoolMessenger Communicate Logins being unavailable through PowerSchool SIS has been resolved and this incident has been closed.
May 30, 13:53 PDT
Investigating - We are investigating reports of SchoolMessenger Communicate Logins being unavailable through PowerSchool SIS. As a workaround, users can log in to Communicate directly without using the PowerSchool SIS plugin. We are working diligently to mitigate this issue and will continue to provide regular updates as we progress towards a resolution.
May 30, 12:35 PDT
May 29, 2025

No incidents reported.

May 28, 2025
MyPowerHub Release Notification
Completed - The scheduled maintenance has been completed.
May 28, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 17:00 PDT
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub (25.5.3.0). The application will remain online during the maintenance window.
There is no downtime associated with this maintenance.

Release Notes:
Updated terminology for Custom links to Resource links
Improved educator and admin portal access without engagement features
May 27, 10:03 PDT
May 27, 2025
Unified Talent - Applicant Tracking Site Slowness
Resolved - The issue reported for Applicant Tracking Site Slowness has been resolved and this incident has been closed.
May 27, 11:13 PDT
Monitoring - We have deployed a fix to production to address the latency issue within Applicant Tracking. we will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.
May 27, 10:46 PDT
Identified - We have received reports of latency within Applicant Tracking. Teams have investigated the issue, and we are working on deploying a fix to production. We will continue to provide regular updates on our progress.
May 27, 09:07 PDT
PowerSchool SIS State/Provincial Reporting Version 25.5.2.1 Upgrade for TX
Completed - The scheduled maintenance has been completed.
May 27, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.5.2.1. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
May 26, 10:46 PDT
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