PowerSchool Products Status

All Systems Operational

Allovue Operational

Allovue Allocate Operational

Allovue Budget Operational

Allovue Manage Operational

Analytics & Insights Operational

Attendance Intervention Suite Operational

Behavior Support Operational

Atrieve Operational

ADS04 Operational

ADS03 Operational

ADS05 Operational

ADS06 Operational

ADS07 Operational

ADS08 Operational

HOST02 Operational

HOST03 Operational

HOST04 Operational

HOST05 Operational

HOST06 Operational

HOST07 Operational

HOST08 Operational

HOST11 Operational

HOST12 Operational

HOST13 Operational

HOST31 Operational

HOST32 Operational

HOST33 Operational

HOST34 Operational

HOST35 Operational

HOST36 Operational

BusinessPlus Operational

Cognos Reporting Operational

Connected Intelligence K-12 Operational

Connected Intelligence P20W Operational

Curriculum & Instruction Operational

Document Cloud (US & Canada) Operational

Document Delivery US Operational

Document Signature US Operational

Document Management US Operational

Document Delivery Canada Operational

Document Signature Canada Operational

Document Management Canada Operational

Document Library Operational

eFinancePlus Operational

Enrollment Operational

Enrollment Express/ECollect Operational

MyPowerHub Operational

Naviance Operational

Performance Matters Operational

PowerPack Operational

Early Warning System (EWS) Operational

Enhanced PowerLunch Operational

Flex Mailer Operational

Locker Management Operational

Service Manager Operational

Student Alert Management Operational

Web Reports Operational

Utility Dashboard Operational

PowerSchool eSchoolPlus SIS Operational

PowerSchool SIS Operational

PowerSchool Trillium SIS Operational

Schoology Learning Operational

Schoology Operational

SchoolMessenger Operational

SchoolMessenger CustomApp Operational

SchoolMessenger Communicate Operational

SchoolMessenger PermissionClick Operational

SchoolMessenger Presence Operational

SchoolMessenger K-12 Social Operational

Special Programs Operational

Unified Talent Operational

Applicant Tracking Operational

Applicant Tracking Enterprise Operational

Candidate Assessment Operational

Coaching & Mentoring Operational

Employee Records Operational

Perform Operational

Perform Enterprise Operational

Professional Learning Operational

SchoolSpring Job Board Operational

SmartFind Express (Absence Management) Operational

Support Tools Operational

PowerSchool Community Operational

Chat Operational

Case Portal Operational

Phone Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Special Programs Maintenance Nov `8`, `2025` `01:30`-`02:30` PST

PowerSchool will be performing system maintenance on Special Programs, which includes a monthly server restart. System availability will be limited during the maintenance window.
Posted on Oct 31, 2025 - 10:38 PDT

PowerSchool SIS, eSchoolPlus SIS, eFinancePlus, and BusinessPlus Network Load Balancer maintenance Nov `8`, `2025` `05:00`-`09:00` PST

PowerSchool is performing Network Load Balancer maintenance on the PowerSchool SIS, eSchoolPlus SIS, eFinancePlus, and BusinessPlus. The application will remain accessible during most of the maintenance window; however, customers may experience intermittent connectivity.
Posted on Nov 07, 2025 - 08:54 PST

PowerSchool SIS Full VM Restart to Complete OS Patching Nov `8`, `2025` `15:00` - Nov `9`, `2025` `09:00` PST

PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Posted on Nov 06, 2025 - 08:13 PST

PowerSchool SIS State/Provincial Reporting Escalation 25.11.1.1 Release Nov `9`, `2025` `18:00` - Nov `10`, `2025` `03:00` PST

We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.11.1.1. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

Note: This is for OK & ON customers only
Posted on Nov 07, 2025 - 12:42 PST

Naviance Maintenance Nov `16`, `2025` `03:00`-`05:00` PST

PowerSchool will be performing system maintenance on Naviance, which includes a Naviance database cluster size update. The application will be unavailable for most of the maintenance window.
Posted on Nov 07, 2025 - 07:00 PST

Past Incidents

Nov 7, 2025

BusinessPlus SQL Server Maintenance

Completed - The scheduled maintenance has been completed.
Nov 7, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 22:00 PST

Scheduled - PowerSchool will be performing system maintenance on the BusinessPlus environment. This maintenance activity includes allocating the maximum SQL Server memory to 25.6 GB on the “bvsdsql19prd1” and “hzlsql19prd1” servers. During this maintenance window, system availability will be limited.
Nov 7, 08:36 PST

Nov 6, 2025

PowerSchool SIS State/Provincial Reporting Version 25.11.1.0 Upgrade Early Deployment

Completed - The scheduled maintenance has been completed.
Nov 6, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 18:00 PST

Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.11.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Nov 5, 12:30 PST

Nov 5, 2025

MyPowerHub 25.11.0.0 Release Notification

Completed - The scheduled maintenance has been completed.
Nov 5, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 17:00 PST

Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub 25.11.0.0. The application will remain online during the maintenance window.
Nov 4, 11:59 PST

Nov 4, 2025

Performance Matters - Images Not Loading in Assessment

Resolved - A fix has been successfully deployed to the production environment to address the issue impacting the Performance Matters assessment. Following the deployment, we’ve observed full recovery from several affected customers. Based on these results, we are proceeding with the formal closure of the incident.
Nov 4, 05:17 PST

Update - We have identified a resolution for the ongoing issue in Performance Matters and are working to deploy a fix to production overnight. We will continue to provide regular updates on our progress.
Nov 3, 12:44 PST

Update - We have identified a resolution for the ongoing issue in Performance Matters and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
Nov 3, 10:14 PST

Identified - We have identified the cause for the ongoing issue in Performance Matters and are working to mitigate the issue. We will continue to provide regular updates as it becomes available.
Nov 3, 06:30 PST

Investigating - We are investigating reports of images not showing in Assessments within Performance Matters. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Nov 3, 06:01 PST

Nov 3, 2025

Analytics & Insights: Multiple users are unable to access Dasboards

Resolved - The issue reported for Analytics & Insights has been resolved and this incident has been closed
Nov 3, 05:52 PST

Monitoring - We have deployed a fix to production that has resolved the issue in Analytics & Insights dashboards. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Oct 31, 12:14 PDT

Investigating - We are currently investigating a service disruption affecting multiple customers in our the Prod environment. Impacted users may encounter a 503 error when accessing dashboards. Our engineering teams are actively working to identify the root cause and restore service as quickly as possible.
Oct 31, 11:58 PDT

Nov 2, 2025

Analytics & Insights UIHN_ 25.6.3.0 Release Notification

Completed - The scheduled maintenance has been completed.
Nov 2, 18:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 17:30 PDT

Scheduled - PowerSchool will be deploying version UIHN_ 25.6.3.0 of Analytics & Insights and completing back-end maintenance to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity. Please pause any customizations and or configuration changes to your environment during this scheduled maintenance period.
Oct 29, 08:48 PDT

Nov 1, 2025

Performance Matters Assessment Version 25.10.0.0 Upgrade

Completed - The scheduled maintenance has been completed.
Nov 1, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 08:00 PDT

Scheduled - PowerSchool will be deploying version 25.10.0.0 of Performance Matters Assessment to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Oct 27, 09:01 PDT

Upcoming OS Patching – BusinessPlus Production Servers

Completed - The scheduled maintenance has been completed.
Nov 1, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 23:00 PDT

Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus production environment. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Oct 29, 11:24 PDT

PowerSchool eSchoolPlus SIS Version 25.10.0.0 Upgrade

Completed - The scheduled maintenance has been completed.
Nov 1, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 23:02 PDT

Scheduled - PowerSchool will be deploying version 25.10.0.0 of PowerSchool eSchoolPlus SIS to the Production Environment. The application will be unavailable for the majority of the maintenance window.
Oct 31, 09:10 PDT

PowerSchool SIS State/Provincial Reporting Escalation 25.10.2.2 Release

Completed - The scheduled maintenance has been completed.
Nov 1, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 18:00 PDT

Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.10.2.2. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

NOTE: This maintenance will only impact NM & IA Customers.
Oct 31, 09:04 PDT

Oct 31, 2025

OS Patching Reboot for eFinancePlus, eSchoolPlus SIS, and Cognos Servers

Completed - The scheduled maintenance has been completed.
Oct 31, 23:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 21:00 PDT

Scheduled - PowerSchool is performing OS patching reboot for eFinancePlus, eSchoolPlus SIS, and Cognos servers. These applications will be unavailable for most of the maintenance window.
Oct 27, 09:36 PDT

Oct 30, 2025

School Messenger Permission Click - Users are unable to login

Resolved - The issue affecting School Messenger Permission Click has been resolved. All services are functional now, and this incident has been closed.
Oct 30, 04:30 PDT

Monitoring - Microsoft Azure reports service availability above 98%, with most users seeing improvement. Permission Click team confirms production, test, and demo environments are accessible, and system performance is recovering. We’re monitoring closely to ensure stability and full resolution.
Oct 29, 16:51 PDT

Update - Our vendor, Microsoft Azure, continues to perform recovery actions, and the PowerSchool team is closely monitoring progress to ensure services are fully restored. We appreciate your patience as this work continues. We will continue to share updates as they become available.
Oct 29, 14:56 PDT

Identified - The cause of the issue within School Messenger Permission Click has been identified. We are actively coordinating with the our Vendor Microsoft Azure to implement a resolution. We will continue to share updates as they become available.
Oct 29, 10:30 PDT

Investigating - We are investigating reports of users unable to login within School Messenger Permission Click. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Oct 29, 09:35 PDT

Oct 29, 2025

MyPowerHub 25.10.4.0 Release Notification

Completed - The scheduled maintenance has been completed.
Oct 29, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 17:00 PDT

Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub 25.10.4.0. The application will remain online during the maintenance window.
Oct 29, 11:22 PDT

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

PowerSchool SIS Core 25.10.0.1 Release Upgrade

Completed - The scheduled maintenance has been completed.
Oct 26, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 18:01 PDT

Scheduled - We are updating PowerSchool SIS Core to version 25.10.0.1. Customers with auto-update enabled will receive the latest PS SIS Core version during the maintenance window. Please note that system availability will be limited during this time.

NOTE: This maintenance will only impact NC, AL, Stride, and International Customers operating on a Sunday-to-Thursday schedule.
Oct 24, 09:55 PDT

PowerSchool SIS Core 25.10.0.0 Release Upgrade

Completed - The scheduled maintenance has been completed.
Oct 26, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 18:00 PDT

Scheduled - We are updating PowerSchool SIS Core to version 25.10.0.0. Customers with auto-update enabled will receive the latest PS SIS Core version during the maintenance window. Please note that system availability will be limited during this time.
Oct 10, 06:26 PDT

Oct 25, 2025

PowerSchool SIS, eSchoolPlus SIS, eFinancePlus, and BusinessPlus Network Load Balancer maintenance

Completed - The scheduled maintenance has been completed.
Oct 25, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 15:00 PDT

Scheduled - PowerSchool is performing Network Load Balancer maintenance on the PowerSchool SIS, PowerSchool eSchoolPlus SIS, eFinancePlus and BusinessPlus production and non-production environments. The application will remain accessible during most of the maintenance window; however, customers may experience intermittent connectivity.
Oct 23, 13:43 PDT

PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, Allovue, Connected Intelligence, and DEX Infrastructure Firewall Maintenance

Completed - The scheduled maintenance has been completed.
Oct 25, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 08:00 PDT

Scheduled - PowerSchool will be conducting Infrastructure Firewall Maintenance on the PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, Allovue, Connected Intelligence, and DEX. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Oct 7, 10:08 PDT

PowerSchool eSchoolPlus SIS Version 25.9.2.0 Upgrade

Completed - The scheduled maintenance has been completed.
Oct 25, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 21:00 PDT

Scheduled - PowerSchool will be deploying version 25.9.2.0 of PowerSchool eSchoolPlus SIS to the Production Environment. The application will be unavailable for the majority of the maintenance window.
Oct 22, 04:46 PDT

PowerSchool eSchoolPlus SIS, eFinancePlus and BusinessPlus Infrastructure Firewall Maintenance.

Completed - The scheduled maintenance has been completed.
Oct 25, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 01:30 PDT

Scheduled - PowerSchool is performing Infrastructure Firewall maintenance on PowerSchool eSchoolPlus SIS, eFinancePlus and BusinessPlus. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Oct 23, 13:55 PDT

Special Programs Version 25.10.0.0 Upgrade

Completed - The scheduled maintenance has been completed.
Oct 25, 02:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 18:00 PDT

Scheduled - PowerSchool will be deploying version 25.10.0.0 of Special Programs to the Production Environment. During the maintenance window the system availability will be limited.
Oct 17, 07:44 PDT

Oct 24, 2025

All Systems Operational

Scheduled Maintenance

Special Programs Maintenance Nov 8, 2025 01:30-02:30 PST

PowerSchool SIS, eSchoolPlus SIS, eFinancePlus, and BusinessPlus Network Load Balancer maintenance Nov 8, 2025 05:00-09:00 PST

PowerSchool SIS Full VM Restart to Complete OS Patching Nov 8, 2025 15:00 - Nov 9, 2025 09:00 PST