All Systems Operational

Allovue Operational
Allovue Allocate Operational
Allovue Budget Operational
Allovue Manage Operational
Analytics & Insights Operational
Attendance Intervention Suite Operational
Behavior Support Operational
Atrieve Operational
ADS04 Operational
ADS03 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
Curriculum & Instruction ? Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
MyPowerHub Operational
Naviance Operational
Performance Matters Operational
PowerPack Operational
Early Warning System (EWS) Operational
Enhanced PowerLunch Operational
Flex Mailer Operational
Locker Management Operational
Service Manager Operational
Student Alert Management Operational
Web Reports Operational
Utility Dashboard Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Learning Operational
Schoology Operational
SchoolMessenger Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
Special Programs Operational
Unified Talent Operational
Applicant Tracking Operational
Applicant Tracking Enterprise Operational
Candidate Assessment Operational
Coaching & Mentoring Operational
Employee Records Operational
Perform Operational
Perform Enterprise Operational
Professional Learning Operational
SchoolSpring Job Board Operational
SmartFind Express (Absence Management) Operational
Support Tools Operational
PowerSchool Community Operational
Chat Operational
Case Portal Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Special Programs Maintenance Jul 12, 2025 01:30-02:30 PDT

PowerSchool is performing system maintenance on Special Programs. During the maintenance window the system availability will be limited.
Posted on Jun 30, 2025 - 09:14 PDT

PowerSchool SIS Full VM Restart to Complete OS Patching Jul 12, 2025 15:00 - Jul 13, 2025 09:00 PDT

PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.

This maintenance will not impact NC customers.
Posted on Jul 02, 2025 - 04:07 PDT

Special Programs Version 25.7.0.0 Upgrade Jul 18, 2025 18:30 - Jul 19, 2025 02:30 PDT

PowerSchool will be deploying version 25.7.0.0 of Special Programs to the Production Environment. During the maintenance window the system availability will be limited.
Posted on Jul 08, 2025 - 10:04 PDT
Jul 11, 2025
PowerSchool SIS Full VM Restart to Complete OS Patching
Completed - The scheduled maintenance has been completed.
Jul 11, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 18:00 PDT
Scheduled - PowerSchool is performing system maintenance on PowerSchool SIS, which includes a Full VM Restart to Complete PowerSchool SIS OS Patching. The application will be unavailable for most of the maintenance window.
Jun 24, 05:27 PDT
Jul 10, 2025
Talk Desk calls and chat is down.
Resolved - The Talkdesk vendor has implemented mitigation steps, and support engineers have confirmed successful login and functionality for chat and calls. Performance remains stable, and the incident is now resolved.
Jul 10, 12:59 PDT
Monitoring - The Talkdesk vendor has implemented mitigation steps to address the issue. Following these actions, support engineers have confirmed that they are now able to log in to the application and successfully initiate both chat and call functionalities.
We are currently monitoring the platform for continued stability and performance.
Jul 9, 15:39 PDT
Investigating - We are currently experiencing an issue where multiple support engineers are unable to log in to the Talkdesk application for both calls and chats. Upon investigation, we have confirmed that this is a nationwide issue acknowledged by the Talkdesk vendor.
We are closely monitoring the situation and will provide updates as more information becomes available.
Jul 9, 15:28 PDT
Jul 9, 2025
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025
PowerSchool SIS Core 25.6.0.0 Release Upgrade
Completed - The scheduled maintenance has been completed.
Jul 6, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 18:00 PDT
Scheduled - We are updating PowerSchool SIS Core to version 25.6.0.0. Customers with auto-update enabled will receive the latest PS SIS Core version during the maintenance window. Please note that system availability will be limited during this time.
Jun 27, 10:13 PDT
Jul 5, 2025
PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, Allovue, Connected Intelligence, and DEX Infrastructure Firewall Maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 10:00 PDT
Scheduled - PowerSchool will be conducting Infrastructure Firewall Maintenance on the PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, Allovue, Connected Intelligence, and DEX. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Jun 24, 05:24 PDT
eFinancePlus Version 22.4.46.0 and 23.10.21.0 Upgrade
Completed - The scheduled maintenance has been completed.
Jul 5, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:01 PDT
Scheduled - PowerSchool will be deploying version 22.4.46.0, and 23.10.21.0 of eFinancePlus to your server. The application will be unavailable for the majority of the maintenance window.
Jul 4, 08:23 PDT
PowerSchool eSchoolPlus SIS Version 25.6.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Jul 5, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:00 PDT
Scheduled - PowerSchool will be deploying version 25.6.0.0 of PowerSchool eSchoolPlus SIS to the Production Environment. The application will be unavailable for the majority of the maintenance window.
Jul 2, 04:04 PDT
Jul 4, 2025
OS Patching Reboot for eFinancePlus, eSchoolPlus SIS, and Cognos Servers
Completed - The scheduled maintenance has been completed.
Jul 4, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 21:00 PDT
Scheduled - PowerSchool is performing OS patching reboot for eFinancePlus, eSchoolPlus SIS, and Cognos servers. These applications will be unavailable for most of the maintenance window.
Jul 4, 05:34 PDT
Jul 3, 2025

No incidents reported.

Jul 2, 2025
MyPowerHub 25.7.0.0 Release Notification
Completed - The scheduled maintenance has been completed.
Jul 2, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 17:00 PDT
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub (25.7.0.0). The application will remain online during the maintenance window. There is no downtime associated with this maintenance.
Jul 2, 04:02 PDT
Ecollect Form - Users unable to edit existing forms or create new forms
Resolved - The issue reported for the eCollect forms, which was preventing some users from editing existing forms and creating new ones, has been resolved, and the incident has been closed.
Jul 2, 07:27 PDT
Monitoring - The issue impacting the eCollect product has been resolved. Deployment to affected customers is now complete, and full functionality has been restored. We will continue to monitor the system to ensure stability.
Jul 1, 13:57 PDT
Investigating - We are currently investigating an issue impacting the eCollect product, which is preventing some users from editing existing forms and creating new ones. Our technical teams are actively working to restore full functionality as quickly as possible. We appreciate your understanding and will provide further updates as they become available
Jul 1, 09:57 PDT
Monitoring - We have deployed a fix to production that has resolved the reports of Ecollect Form Submission and Access Issues. We will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.
Jun 30, 13:29 PDT
Identified - Our engineering team has identified the issue impacting Ecollect form submissions. The team is currently in the process of implementing a workaround that will mitigate the issue. We will continue to provide regular updates until full service is restored.
Jun 25, 12:50 PDT
Investigating - We are investigating reports from multiple hosted customers experiencing issues with form submission and application access on the Ecollect & Enrollment Express platform. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Jun 25, 11:37 PDT
Talkdesk Chat is down
Resolved - Closing this incident as the community team have not observed any issues related to talk desk chat.
Jul 2, 06:50 PDT
Monitoring - Incoming chats are now functioning normally. The system appears to be back online, and we are continuing to monitor it closely to ensure stability.
Jul 1, 09:34 PDT
Investigating - We have identified an ongoing issue affecting Talkdesk chat functionality. Phone support and web case submissions remain fully operational. Talkdesk is aware of the issue, and we are actively collaborating with their team to implement a resolution. Further updates will be provided as they become available.
Jul 1, 06:06 PDT
PowerSchool SIS State/Provincial Reporting SR_25.7.1.0 Major Release
Completed - The scheduled maintenance has been completed.
Jul 2, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.7.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Jun 30, 09:22 PDT
Jul 1, 2025
Jun 30, 2025
Professional Learning & Perform Enterprise Version 25.7.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Jun 30, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 21:30 PDT
Scheduled - PowerSchool will be deploying version 25.7.0.0 of Professional Learning & Perform Enterprise to your server. During the maintenance window the system availability will be limited.
Jun 23, 11:11 PDT
Jun 29, 2025
PowerSchool SIS Core 25.3 Required Upgrade
Completed - The scheduled maintenance has been completed.
Jun 29, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 18:00 PDT
Scheduled - We are updating any PowerSchool SIS customers on a version earlier than PowerSchool SIS 25.1.0.0 to PowerSchool SIS Core version 25.3.0.0, per the communication sent to Technical Contacts in April. Customers with auto-update disabled will receive the 25.3.0.0 PowerSchool SIS Core version during the maintenance window. Please note that system availability will be limited during this time.

This does not apply to customers with auto-update enabled, as they will be upgraded to version 25.5.1.0 during the weekend of June 21st.

Important Note: With this upgrade to 25.3, the Enhanced UI is the only interface available for PowerSchool SIS and will be required for your district. Customizations might be affected by the Enhanced UI and may need to be adjusted.
May 21, 12:40 PDT
Jun 28, 2025
eSchoolPlus SIS Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 18:30 PDT
Scheduled - We will be performing scheduled maintenance on the PowerSchool eSchoolPlus system. During this time, access to the system may be limited. This maintenance includes updates to our database servers, which will temporarily affect all applications and users connected to the eSchoolPlus platform in the East region.
Jun 27, 10:41 PDT
PowerSchool SIS Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 10:00 PDT
Scheduled - PowerSchool will be conducting maintenance on the PowerSchool SIS, including F5 SSL VPN maintenance. During the F5 software upgrades, customers may be required to reestablish their VPN sessions. The application will be accessible most of the time during the maintenance window. However, customers may experience intermittent connectivity.
Jun 23, 05:14 PDT
Performance Matters Assessment Version 25.5.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Jun 28, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 08:00 PDT
Scheduled - PowerSchool will be deploying version 25.6.0.0 of Performance Matters Assessment to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Jun 25, 10:03 PDT
Schoology Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 03:00 PDT
Scheduled - PowerSchool is performing infrastructure upgrades as part of ongoing performance and stability improvements. During the maintenance window, the application will be unavailable for most of the time.
Jun 16, 09:17 PDT
Naviance Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 02:00 PDT
Scheduled - PowerSchool is performing system maintenance on Naviance. The application will be unavailable for most of the maintenance window.
Jun 27, 05:51 PDT
Jun 27, 2025
PowerSchool SIS Core 25.5.1.1 Release Upgrade
Completed - The scheduled maintenance has been completed.
Jun 27, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 19:00 PDT
Scheduled - We are updating PowerSchool SIS Core to version 25.5.1.1 Customers with auto-update enabled will receive the latest PS SIS Core version during the maintenance window. Please note that system availability will be limited during this time.

This maintenance will impact international customers operating on a Sunday-to-Thursday schedule.
Jun 13, 08:55 PDT
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