SFTP Planned Maintenance for Applicant Tracking, Perform, and Employee Records
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 2025 - 19:30 PDT
Scheduled - PowerSchool is performing planned SFTP maintenance for Applicant Tracking, Perform, and Employee Records. During this time, the SFTP service will not be available, which may impact imports and exports. The application will remain unavailable for most of the maintenance window. Impacted site: sftp.tedk12.com
Apr 25, 2025 19:30 - Apr 26, 2025 02:30 PDT
Special Programs Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 2025 - 18:30 PDT
Scheduled - PowerSchool is performing system maintenance on Special Programs. During the maintenance window the system availability will be limited.
Apr 25, 2025 18:30 - Apr 26, 2025 02:30 PDT
Analytics & Insights
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 2025 - 17:30 PDT
Scheduled - PowerSchool will be deploying version UIHN_25.3.0.0 of Analytics & Insights to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity. Please pause any customizations and or configuration changes to your environment during this scheduled maintenance period
Apr 25, 2025 17:30 - Apr 27, 2025 18:00 PDT
Allovue Operational
Allovue Allocate Operational
Allovue Budget Operational
Allovue Manage Operational
Analytics & Insights Under Maintenance
Atrieve Operational
ADS04 Operational
ADS03 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
Attendance Intervention Suite Operational
Behavior Support Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
Curriculum & Instruction ? Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
MyPowerHub Operational
Naviance Operational
Performance Matters Operational
PowerPack Operational
Early Warning System (EWS) Operational
Enhanced PowerLunch Operational
Flex Mailer Operational
Locker Management Operational
Service Manager Operational
Student Alert Management Operational
Web Reports Operational
Utility Dashboard Operational
PowerSchool Community Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Learning Operational
Schoology Operational
SchoolMessenger Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
Special Programs Under Maintenance
Unified Talent Under Maintenance
Applicant Tracking Under Maintenance
Applicant Tracking Enterprise Operational
Candidate Assessment Operational
Coaching & Mentoring Operational
Employee Records Under Maintenance
Perform Under Maintenance
Perform Enterprise Operational
Professional Learning Operational
SchoolSpring Job Board Operational
SmartFind Express (Absence Management) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

eFinancePlus and eSchoolPlus SIS Maintenance Apr 26, 2025 00:30-01:00 PDT

PowerSchool will be performing Infrastructure maintenance for eFinancePlus and eSchoolPlus SIS products mobile application. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity. Core application functionalities are expected to remain online.
Posted on Apr 14, 2025 - 11:09 PDT

PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, Allovue, Connected Intelligence, and DEX Infrastructure Firewall Maintenance Apr 26, 2025 10:00-17:00 PDT

PowerSchool will be conducting Infrastructure Firewall Maintenance on the PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, Allovue, Connected Intelligence, and DEX. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Posted on Apr 17, 2025 - 10:44 PDT

OS Patching reboot for eSchoolPlus and Cognos Servers May 9, 2025 20:00-23:00 PDT

PowerSchool is performing a full VM restart to complete OS patching for PowerSchool eSchoolPlus SIS and Cognos servers. The application will be unavailable for the majority of the maintenance window.
Posted on Apr 25, 2025 - 05:56 PDT

PowerSchool SIS Full VM Restart to Complete OS Patching May 10, 2025 15:00 - May 11, 2025 09:00 PDT

PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Posted on Apr 23, 2025 - 12:56 PDT
Apr 25, 2025
Enrollment Version 25.4.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Apr 25, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:00 PDT
Scheduled - PowerSchool will be deploying version 25.4.0.0 of Enrollment to your server. The application will remain online during the maintenance window.
Apr 21, 06:20 PDT
Apr 24, 2025

No incidents reported.

Apr 23, 2025
MyPowerHub Release Notification
Completed - The scheduled maintenance has been completed.
Apr 23, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 17:00 PDT
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub (25.4.3.0). The application will remain online during the maintenance window.
There is no downtime associated with this maintenance. Please refer to the details below.

Release notes
Minor bug fixes and UI improvements.

For additional assistance after the update, please reach out to support through our PowerSchool Community case portal.
Apr 22, 06:00 PDT
Apr 22, 2025

No incidents reported.

Apr 21, 2025
Atrieve
Completed - The scheduled maintenance has been completed.
Apr 21, 09:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 06:00 PDT
Scheduled - PowerSchool is performing system maintenance on Atrieve. This maintenance impacts the Automated Dispatching System only. The Atrieve Portal and Atrieve Web application will remain fully operational throughout the maintenance window.
Apr 18, 23:53 PDT
Atrieve Maintenance
Completed - The scheduled maintenance has been completed.
Apr 21, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:00 PDT
Scheduled - PowerSchool is performing system maintenance on Atrieve. The application will be unavailable for most of the maintenance window.
Apr 10, 06:36 PDT
Apr 20, 2025
Apr 19, 2025
BusinessPlus OS Patching for Non-Production Servers
Completed - The scheduled maintenance has been completed.
Apr 19, 12:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 00:00 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-production server. Customers may experience downtime during the maintenance of the window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Apr 15, 10:41 PDT
Apr 18, 2025

No incidents reported.

Apr 17, 2025
Atrieve Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 16:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 12:30 PDT
Scheduled - PowerSchool is performing system maintenance on Atrieve. The application will be unavailable for most of the maintenance window.
Apr 17, 12:22 PDT
Apr 16, 2025
MyPowerHub
Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 PDT
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub. The application will remain online during the maintenance window. There is no downtime associated with this maintenance
Apr 16, 09:34 PDT
SchoolMessenger Communicate Canada Performance Issues
Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Apr 16, 07:19 PDT
Monitoring - At this time, we have resolved this issue. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web or chat through our PowerSchool Community.
Apr 16, 05:49 PDT
Investigating - We are aware of an issue with SchoolMessenger Communicate in Canada where some broadcasts are showing "Processing" status but not sending. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Apr 16, 05:22 PDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Atrieve - AB07 Application Currently Unavailable
Resolved - This incident has been resolved.
Apr 14, 16:05 PDT
Monitoring - This incident has been resolved. Our teams will continue to monitor the systems as they return to full operations.
Apr 14, 13:57 PDT
Investigating - We are currently investigating an issue impacting access to Atrieve for customers on AB07. Certain functions within Atrieve are not working and we are actively working to resolve this incident.
Apr 14, 13:42 PDT
Schoology Learning partial service disruption
Resolved - We appreciate your patience. This incident has been resolved.
Apr 14, 11:05 PDT
Monitoring - A fix has been implemented and search functionality has been restored and we continue to monitor results.
Apr 14, 08:54 PDT
Identified - An issue has been identified with search functionality. Our team is working on a fix and we will continue to provide updates as we progress towards resolution.
Apr 14, 08:18 PDT
Investigating - We are currently investigating reports of a partial service disruption. We appreciate your patience and will keep you updated as we progress.
Apr 14, 07:55 PDT
PowerSchool SIS State/Provincial Reporting Version 25.4.2.1 Upgrade - April 13, 2025
Completed - The scheduled maintenance has been completed.
Apr 14, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 25.4.2.1. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Apr 11, 08:21 PDT
Apr 13, 2025
Apr 12, 2025
PowerSchool eSchoolPlus SIS Compliance 25.3.1.0 Upgrade
Completed - The scheduled maintenance has been completed.
Apr 12, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 20:00 PDT
Scheduled - We are updating PowerSchool eSchoolPlus SIS compliance to version 25.3.1.0. Customers with auto-update enabled will receive this update. The application will be unavailable for the majority of the maintenance window.
Apr 11, 05:16 PDT
Special Programs Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 04:30 PDT
Scheduled - PowerSchool is performing system maintenance on Special Programs. During the maintenance window the system availability will be limited.
Mar 28, 14:35 PDT
Apr 11, 2025
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